That is how customers score their satisfaction with the most important Attributes of their experience. Score above 1.0 indicates that a product exceed customer expectations. The results are dynamic, i.e. we continue to look for, find, edit and analyze customer generated content as it becomes available. For the latest number of customers, who contributed their content, follow this link http://www.amplifiedanalytics.com/V2P-Product-Reviews/Demo and enter the product name.