Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Design Researcher
Industry
Education
About
- Collaborates with senior design research staff, providing expert linguistic and ethnographically-informed insights on findings from prior fieldwork to develop interaction sequences with users for software personal assistant Cortana.
- Analyzes data utilizing a qualitative and quantitative approach, focusing on delivering intelligent agent capabilities for 14 foreign markets.
- Designs user testing experiments that involve cognitive walkthroughs andsurveys, and translates card sort exercises into actionable insights that drive market-need-based developments in digital product platforms.