Personal Information
Organization / Workplace
Wakefield, United Kingdom United Kingdom
Occupation
I influence people's learning by creating intriguing connections using simple, considered and clear language.
Website
https://www.sbs.nhs.uk/
About
"Your most unhappy customers are your greatest source of learning".
The quote above by Bill Gates is a great reminder to us that in order to be effective we must listen. This principle also holds true in the field of Learning and Development; we must not assume that we know what our learners need.
From my first job washing pots in a hotel kitchen to the present day, my career has involved the needs of the customer. Juggling different priorities has always formed part of the mix... through good and bad a lesson learned provides insight for the future.
I have five years experience following an L&D career path working in the public and private sector. I am tuned in to what drives organisa...
- Presentations
- Documents
- Infographics