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SAP Fashion: Tomorrow the world
1.
h o w
t o d o f a s h i o n e v e r y w h e r e T o m o r r o w , t h e w o r l d : Tomorrow, the world: how to do fashion everywhere
2.
© 2 0
1 5 SA P SE o r a n SA P a f f i l i at e c o m pa n y | 2 T o m o r r o w , t h e W o r l d : H o w t o D o F a s h i o n E v e r y w h e r e T o m o r r o w, T h e W o r l d Building an adaptable global business is incredibly complex. Style might travel, but domestic operational and supply chain models simply don’t work abroad, forcing retailers to create new processes that are often unprofitable. This guide shows businesses how to overcome the challenges of international expansion by using technology to support agile operations than can drive engagement in each market. Well-known brands pursuing this approach are already seeing early benefits from it. Fa s h i o n h a s t h e st r o n g e st i n t e r n at i o n a l a pp e a l o f a n y b u s i n e s s . St y l e c a n t r a n s c e n d g eo g r a p h i c a l , c u lt u r a l , a n d ec o n o m i c b a r r i e r s – s o h o w d o fa s h i o n b r a n d s e n s u r e t h e i r b u s i n e s s n e t wo r k d o e s t h e s a m e ?
3.
L o n
g - t e r m s u c c e s s r e l i e s o n i n t e r n a t i o n a l e x p a n s i o n T o m o r r o w, T h e W o r l d Saturated home markets are increasingly leading fashion brands to go where the growth is, especially those under shareholder pressure. As a result, high potential growth markets such as Brazil, China, India, the Middle East, and Mexico are seeing new interest and investment. The potential for global expansion is greater than ever because of the new flexibility in routes to market. Fashion retailers can use a number of channels and partnerships to explore new territories – from opening new stores, franchises, or department store concessions to launching e-commerce sites and online marketplaces. Acquisitions, joint ventures, distribution deals, and wholesale operations can also provide opportunities for expansion. While all of these routes present opportunities for revenue growth, they will prove successful only if retailers can generate profit, and that means responding to market conditions. To succeed in new territories, retail operations must be sustainable, while supply chains must be fast and flexible to adapt within a customer engagement strategy. © 2 0 1 5 SA P SE o r a n SA P a f f i l i at e c o m pa n y | 3 H i g h p ot e n t i a l g r ow t h m a r k e ts fo r 2 0 1 5 : C h i n a | T h e M i d d l e E a st | I n d i a B r a z i l | M e x i c o › › › › ›
4.
T h e
c o m p l e x i t i e s o f t r a d i n g i n n e w m a r k e t s T o m o r r o w, T h e W o r l d Any attempt to simply “lift and shift” domestic operating models can lead to logistical challenges when entering new markets. Market barriers to entry: © 2 0 1 5 SA P SE o r a n SA P a f f i l i at e c o m pa n y | 4 Overcoming these barriers to entry raises a number of fundamental questions for fashion brands: • Are any of these barriers cost prohibitive in the markets we’re targeting? • Which channels are we going to pursue for our entry strategy? • Could we benefit from working with a partner as our market-entry model? • What supply chain and logistics infrastructure will be needed to enable commerce? • Which systems will be required to support operational and customer-facing activity? • Is our strategy scalable for long-term prosperity in this region? Lo c a l ta x at i o n L eg a l a n d c o m p l i a n c e f r a m e wo r k L a n g u ag e C u r r e n c y C u lt u r a l d i ff e r e n c e L ac k o f l o c a l k n o w l e d g e N o s u i ta b l e m o d e l f o r pay m e n ts o r m a r k e t i n g Ov e r a l l , b r a n d s a n d r e ta i l e r s m u st c o n s i d e r t h e a d d e d p r e s s u r e a n d c o m p l i c at i o n p l ac e d o n t h e i r c u r r e n t o p e r at i n g n e t wo r k s b y g lo b a l e x pa n s i o n , a n d h o w t h i s c o u l d p ot e n t i a l ly i m pact t h e i r a b i l i t y to d e l i v e r p r o m p t ly a n d s e r v e c u sto m e r n e e d s i n e x i st i n g – a s w e l l a s n e w – m a r k e ts .
5.
W a n
t t o b u i l d a n a d a p t a b l e g l o b a l b u s i n e s s ? T h i n k l i k e a s t a r t u p ! T o m o r r o w, T h e W o r l d Rather than trying to make a square peg fit into a round hole, it is better for fashion houses to focus on dynamic ways to engage consumers – like a startup company. Thinking like a startup relies on bringing the data and processes currently available into consistent, integrated working practices. This creates the platform on which to develop tailored models for each region. The visibility created by this integrated model also facilitates fast approvals, updates, and management of key information, through which fashion retailers can respond efficiently to market conditions and demands. © 2 0 1 5 SA P SE o r a n SA P a f f i l i at e c o m pa n y | 5 Business function Solutions Supplier relationships Web trading communities, drop-ship model, and real-time communications Global supply chain Global inventory visibility, customs compliance, store as distribution center (DC), DC as store, and endless aisle Channel hybrids Wholesale, franchise, concession, online marketplace, online direct, and pop-up shops Multichannel merchandising Inventory visibility, available to ship, shopper marketing, and store-to-online connection Customer insight Affiliate marketing, digital engagement in store, electronic shelf-edge label, digital promotion, and responsive advertising Changing retail demands a more intelligent response.
6.
B u i
l d i n g a c o n s i s t e n t g l o b a l b r a n d i d e n t i t y T o m o r r o w, T h e W o r l d Many retailers worry that tailoring their offering to individual regions erodes their international brand identity, as their brand value and proposition are translated differently in new markets. However, integrating operational systems to produce one set of master data enables fashion houses to adopt a global/local approach, giving shoppers a “best of both worlds” experience. On a global scale, having complete inventory visibility and a total customer overview allows retailers to stay connected in their activities – essential for cohesion and common brand identity. But being able to mine data in each market also permits them to understand local conditions to create experiences that engage with consumers while maintaining international brand integrity. Using a cloud-based solution to start in new markets limits risk, while providing the flexibility to run as fast as needed, depending on the opportunities available. It also presents the agility to build a road map for long-term success, so that fashion retailers can adapt or scale operations as their brand grows overseas. I t ’s a c a s e o f b e i n g s i m p l e e n o u g h to r u n e f f i c i e n t ly, b u t s u f f i c i e n t ly ag i l e to m a x i m i z e p r o f i ta b i l i t y. © 2 0 1 5 SA P SE o r a n SA P a f f i l i at e c o m pa n y | 6
7.
T o m
o r r o w, T h e W o r l d © 2 0 1 5 SA P SE o r a n SA P a f f i l i at e c o m pa n y | 7 B u i l d y o u r a d a p t a b l e g l o b a l b u s i n e s s Created in partnership with leading fashion retailers, SAP Fashion Management helps companies create internationally successful businesses by: About SAP SAP’s vision is to help the world run better and improve people’s lives. Our solutions are used by more than 12,200 international retailers, including 10 of the top 10 most admired apparel and footwear retailers in the world.* Learn more: www.sap.com/cmp/dg/crm-xu14-ret-fascamdm/index.html *Source: SAP analysis of Forbes 2000 rankings (May 2013) and SAP customer database as of March 2014. The SAP® Fashion Management application offers a complete fashion solution that helps retailers run simpler right now. It enables businesses to remove organizational siloes, establish best-business processes, and create an information-driven culture. • Breaking down the barriers and inefficiencies across sales channels with a single, real-time solution • Increasing the speed of range introduction and improving targeting to channels and sales locations to maximize sales potential • Providing up-to-the-minute visibility across all partners to expedite deliveries to match customer need
8.
www.sap.com/contactsap © 2015 SAP
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