The Joint Commission International consultation team wrote a letter to thank Fadi L. Al-Thahabi, the Public Relations Manager of the International Medical Center in Jeddah, Saudi Arabia, for his assistance during their recent visit. They remarked that he demonstrated professionalism, concern for their needs, and efficiently addressed any issues. His positive and helpful personality made their visit productive, fun and seamless. They expressed confidence that he would ensure any future visits would also be a great experience.

1. November 8, 2007
Fadi L. Al-Thahabi
Public Relations Manager
International Medical Center
Jeddah, Saudi Arabia
Dear Mr. Al Thahabi:
On behalf of the Joint Commission International consultation team who visited the International
Medical Center (IMC) on November 3-6, 2007, we want to thank you personally for your
assistance in making our engagement productive and problem free.
We all remarked how you demonstrated a degree of professionalism, showed personal concern for
us, pro-actively identified issues/ problems (that were efficiently taken care of), and made our visit
efficient, fun and seamless. Your positive, friendly and helpful personality was most refreshing to
strangers in your country and we are most appreciative of your assistance.
We know that if we ever come to IMC again, you will be there to help us and make our visit a
great experience. From all of us, we want you to know you were wonderful and helpful. Thank you
again. .
Bruce Frederick, RN, MN
Team Leader and Consultant
Joint Commission International