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Unit 8

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Eric Sharkey

PropMgmt

Real Estate
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PROPERTY MANAGEMENT Unit 8: Tenant Relationships
UNIT 8: TENANT RELATIONSHIPS  Communication  Contacting the Management Office  In Person  Answering Service or Voice Mail  E-mail  Contacting the Tenants  Handling Maintenance Requests  Handling Complaints  Tenant Input
UNIT 8: TENANT RELATIONSHIPS  Managing Tenant Relations  Conduct Move-In Inspection  Enforce Rules & Regulations  Residential Rules & Regulations  Use of the Apartment  Pets  Noise  Parking Rules  Recreation Facilities and Common Areas  Overnight Guests
UNIT 8: TENANT RELATIONSHIPS  Managing Tenant Relations  Enforce Rules & Regulations  Commercial Rules and Regulations  Directory & Signage  Specified Hours of Operation - Retail  Moving Into or Out of the Property  Deliveries  Floor Load  Safety
UNIT 8: TENANT RELATIONSHIPS  Collect Rent Payments  Rent Due Date  Payment Methods  Returned Checks  Late Payments and Delinquencies  Payment Plan  Non-Payment of Rent
UNIT 8: TENANT RELATIONSHIPS  Lease Renewal  Notification  Notification - Residential  Notification - Commercial  Negotiating Lease Renewals  Rental Rate  Length of Lease Term  Property Improvements
UNIT 8: TENANT RELATIONSHIPS  Tenant Gives Notice to Vacate  Tenant Notice  Exit Interview  Move-Out Inspection  Return of Security Deposit
UNIT 8: TENANT RELATIONSHIPS  Tenant Eviction  Alternatives to Litigation  Mediation  Arbitration  Eviction Process  Eviction in Rent Control Districts  Abandonment of the Property

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Unit 8

  • 1. PROPERTY MANAGEMENT Unit 8: Tenant Relationships
  • 2. UNIT 8: TENANT RELATIONSHIPS  Communication  Contacting the Management Office  In Person  Answering Service or Voice Mail  E-mail  Contacting the Tenants  Handling Maintenance Requests  Handling Complaints  Tenant Input
  • 3. UNIT 8: TENANT RELATIONSHIPS  Managing Tenant Relations  Conduct Move-In Inspection  Enforce Rules & Regulations  Residential Rules & Regulations  Use of the Apartment  Pets  Noise  Parking Rules  Recreation Facilities and Common Areas  Overnight Guests
  • 4. UNIT 8: TENANT RELATIONSHIPS  Managing Tenant Relations  Enforce Rules & Regulations  Commercial Rules and Regulations  Directory & Signage  Specified Hours of Operation - Retail  Moving Into or Out of the Property  Deliveries  Floor Load  Safety
  • 5. UNIT 8: TENANT RELATIONSHIPS  Collect Rent Payments  Rent Due Date  Payment Methods  Returned Checks  Late Payments and Delinquencies  Payment Plan  Non-Payment of Rent
  • 6. UNIT 8: TENANT RELATIONSHIPS  Lease Renewal  Notification  Notification - Residential  Notification - Commercial  Negotiating Lease Renewals  Rental Rate  Length of Lease Term  Property Improvements
  • 7. UNIT 8: TENANT RELATIONSHIPS  Tenant Gives Notice to Vacate  Tenant Notice  Exit Interview  Move-Out Inspection  Return of Security Deposit
  • 8. UNIT 8: TENANT RELATIONSHIPS  Tenant Eviction  Alternatives to Litigation  Mediation  Arbitration  Eviction Process  Eviction in Rent Control Districts  Abandonment of the Property