Personal Information
Organization / Workplace
NCR - National Capital Region, Philippines Philippines
Occupation
Schedule Analyst at Convergys
Industry
Human Resources / Recruitment
About
1.From being a frontline agent handling billing and customer care for sprint for about three years, gave me opportunity to norture my patience and be focused on how to be attentive giving resolutions to our valuable customers. To be keen in every bit of the details is the key to ensure proper resolution is being catered.Being observant and responsive to our customer's feelings determine how the call will end.
2. Jumping to a technical account from customer care gives you a different experience. Being a technical support professional working for HP printers provides you deep understanding on how things work. From simple software installation to advance technical troubleshooting. This is a...
Documents
(1)Personal Information
Organization / Workplace
NCR - National Capital Region, Philippines Philippines
Occupation
Schedule Analyst at Convergys
Industry
Human Resources / Recruitment
About
1.From being a frontline agent handling billing and customer care for sprint for about three years, gave me opportunity to norture my patience and be focused on how to be attentive giving resolutions to our valuable customers. To be keen in every bit of the details is the key to ensure proper resolution is being catered.Being observant and responsive to our customer's feelings determine how the call will end.
2. Jumping to a technical account from customer care gives you a different experience. Being a technical support professional working for HP printers provides you deep understanding on how things work. From simple software installation to advance technical troubleshooting. This is a...