Organization / Workplace

Location

Occupation

Industry

Finance / Banking / Insurance

About

Creating frictionless and engaging Customer Experiences are my passion! Creating a customer journey to increase employee engagement resulting in increased revenue is worth the effort. Here are a few of my most important highlights: High-energy, passionate, customer-focused and results-driven executive with a track record of success: 49% revenue increase over 12 months (2014-2015), 250% increase in NPS scores over 24 months (2010-2012) Demonstrated ability to manage multiple functions including sales, customer service, project management, and marketing Quickly establishes relationships with clients at all levels within an organization to discover underlying business needs in order ...