Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
Senior Business Analyst at TalkTalk
Industry
Technology / Software / Internet
About
Business Analyst recognised as a highly motivated person with outstanding problem solving skills, in-depth telecom domain knowledge, passion for innovation and interpersonal skills needed to deliver high profile transformation projects and programmes.
Recognised Analyst for consistency in leading and delivering multiple/concurrent project or releases within cost/quality/time framework, with proper governance in place to avoid deviation from agreed tolerances on KPIs.
Trusted Team Leader with excellent skills in cultivating strong ties with senior stakeholders and excellent track record in recruiting, leading and managing resources in a geographically dispersed team.
AREAS OF EXPERTISE
An...
Tags
agile business analyst
waterfall to agile
agile business analysis
omni channel experience
customer lifecycle
customer journey
customer interactions
customer experience management
customer experience
customer relationship management
digital transformation
cxm
crm
See more
Presentations
(2)Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
Senior Business Analyst at TalkTalk
Industry
Technology / Software / Internet
About
Business Analyst recognised as a highly motivated person with outstanding problem solving skills, in-depth telecom domain knowledge, passion for innovation and interpersonal skills needed to deliver high profile transformation projects and programmes.
Recognised Analyst for consistency in leading and delivering multiple/concurrent project or releases within cost/quality/time framework, with proper governance in place to avoid deviation from agreed tolerances on KPIs.
Trusted Team Leader with excellent skills in cultivating strong ties with senior stakeholders and excellent track record in recruiting, leading and managing resources in a geographically dispersed team.
AREAS OF EXPERTISE
An...
Tags
agile business analyst
waterfall to agile
agile business analysis
omni channel experience
customer lifecycle
customer journey
customer interactions
customer experience management
customer experience
customer relationship management
digital transformation
cxm
crm
See more