How Baptist Health South Florida uses Business Intelligence to automate accreditation.

1. ©2017 Dimensional Insight, Inc.
Using Business Intelligence to
Automate Accreditation
Baptist Health South Florida
Case study

2. ©2017 Dimensional Insight, Inc.
Baptist Health South Florida
 Located in Miami, Florida
 A regional health facility
 6 acute care hospitals
 19 urgent care and
diagnostic centers
 6 ambulatory surgery
centers
 1,761 beds
 15,000 employees and
2,200 physicians
 Business intelligence
solution: Diver Platform
Fast Facts

3. ©2017 Dimensional Insight, Inc.
Miami Cancer Institute
 Opened state-of-the-art Miami Cancer Institute in January
2017
 All of Baptist Health’s cancer services now under one roof
 305,000 sq. ft. of clinical services & 90,000 sq. ft. research
facility
 First cancer center in South Florida to offer proton therapy,
which targets cancer cells with pinpoint precision
 Also includes the Baptist Health Breast Center

4. ©2017 Dimensional Insight, Inc.
The Challenge
 The Breast Center wanted to pursue accreditation and
certification when the Miami Cancer Center was being built.
 To do so Baptist Health needed to show results for:
 The measures were complex and managing them manually
would be nearly impossible.
 Baptist Health needed to automate them for successful
accreditation.
Baptist Health Breast Center
11 measures for the National
Accreditation Program for Breast
Centers (NAPBC)
36 metrics for certification from
the National Quality Measures
for Breast Centers (NQMBC)

5. ©2017 Dimensional Insight, Inc.
The Solution
 Baptist Health had been using Diver Platform for 11
years.
– Throughout the organization there were more than 1,400
users of Diver for tasks such as:
• Determining opportunities for cost savings
• Improving physician performance
• Tracking readmissions
 Baptist Health was able to use Diver to develop and
automate the measures and metrics for this project.
Tying Data Together With the Diver Platform

6. ©2017 Dimensional Insight, Inc.
Process
Metrics for both the NAPBC and the
NQMBC were related to:
To gather data for the metrics, Baptist
Health had to extract information from
10 different data sources, including:
*What types of procedures were done, such
as lumpectomies and mastectomies
*Its radiology system
*Therapies used, such as radiation or
chemotherapy
*EMR
*Timeliness of care, i.e. how long did it take
from screening mammogram to diagnostic
*Pathology system
*Quality of care *and more
• All of this data resides in Baptist Health’s enterprise
data warehouse system, which it then had to extract as
needed for each individual measure and metric.

7. ©2017 Dimensional Insight, Inc.
Baptist Health developed a process flow for the
development of the measures and metrics, which included:
Create
Functional
Requirements
Data Analysis
and Data
Modeling
Metrics
Development
Technical
Validation
Metric
Release
Extraction,
Transformation,
Loading (ETL)

8. ©2017 Dimensional Insight, Inc.
The Results
 After two years of work the Baptist
Health Breast Center was recognized
with full accreditation and 9 special
recognitions.
 The automation of the metrics made
the accreditation a reality – they were
able to provide metric results that
were previously only attainable
through hours of manual chart review.
Full Accreditation with Special Recognition

9. ©2017 Dimensional Insight, Inc.
Learn More
To find out more about this
project, as well as what the
surveyor from the NAPBC
had to say about the
automation process, visit:
www.dimins.com/case-
studies/baptist-case-study