Even though I am an Olympian and Stanford Graduate, I had become the Chief Minimizing Officer of my life. My recent breakthrough during Harada Training has changed my life and I want to share with you. As an Olympian, I have experienced many amazing adventures and opportunities in my life. Since retiring from my sport, I have been working in IT for over 20 years and been a Scrum Master for the past 7 years. Recently I have made some important connections between my athletic experience and my current role as Scrum Master role with Toyota Connected. In addition, I was inspired by Jim Lippens and the Harada Training we received this year. My new goal is to become a Certified Harada Training and inspire others to recognize their worth and their true potential and to create great teams. My unique experience has compelled me to share recommendations for how to make great teams and develop people. Since attending our Harada Training at Toyota Connected, my entire mindset has changed. My goal is to share what I know and inspire others.

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Copyright 2017-2018. Toyota Connected. Confidential -- Distribution prohibited without permission.
Developing People and
Building Great Teams
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What have teams done for me?

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Why use
teams?
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• Good teamwork creates synergy
• Combined effect of team is greater than sum of individual efforts
• Enables mutual support and learning
• Generates a sense of belonging and commitment

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Why not
work
alone
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• Harder to get early and continual feedback
• Reduces learning – ideas not challenged
• Increases bus factor – single point of failure
• Less accountability – peer pressure
• Slower momentum, reduced morale

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How Do You Build a Team
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Teamwork is Everything
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Scrum & Sports
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Term
‘Scrum’
comes
from Rugby

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9https://jordanjob.me/scrum/

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Scrum Team Characteristics
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Knowledge & Experience
Personality Styles
Communication Skills

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The Tuckman Model
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High Performance Teams
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• Focus
• Openness
• Respect
• Commitment
• Courage

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Other High Performing Teams
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Scrum
• Chief Product Owner
• Product Owner
• Scrum Master
• Dev Team
• Release/Roadmap Planning
• Sprint Planning
• Daily Standup
• Sprint Review
• Retrospective
College Athletics
• Head Coach
• Assistant Coach
• Asst Coach/Team Captain
• Teammates/Me
• Plan for quarter/year
• Plan for week/month
• Chat in office/before practice
• EOW - Where are we? Compete!
• How’d we do? Modifications?

14. What is
Your Life
Goal?

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Developing People with The Harada Method
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Service to self &
Service for others

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My Harada Journey
Harada Long Term Goal Form
Name Start date Target date
Pam Dukes 5/14/2018 8/14/2018
Daily service at home Daily service at work/to society
Encourage myself and my son each day Be a positive influence on others, continued optimism and enthusiasm
Develop a training module showing how I connected teamwork with other teams and the scrum framework. My goal is to write it
and share this training with more than on group of people.
Target date
Goal
Highest goal Share module with larger audience - +50 people in effort to share experiences
and connection with scrum
(Nigel's training class maybe?)
8/14/2018
Intermediate goal Share module at MeetUps/DFW scrum to show additional offering from TC/SM 7/20/2018
Confident goal Share module at Brews and News - potential for 15-30 people 6/30/2018
Current potential Share module with Scrum Masters - 15 mins presentation 6/15/2018
Purposes(motivation
WHY)
Help supervisor and be an example for him to share with others
material/tangible
Move closer to training goal
Class attendees get something different Earn more money, coach others outside to TC
Work of mouth grows and requests for training increase Increase experience, contributions to company
Share with Sports teams/orgs and help improve their success Win additional opportunities/commitments to speak with others
For society/others For yourself
Make my family proud
intangible
Increase confidence and experience
My teams are motivated to contribute Feeling fulfilled as individual
Our teams become more confident Eliminate any fears I have had
Yoketen - change way people view learning Scrum Align with my larger goal, motivational speaking
Get more respect
Actual Date
6/13/2018
6/20/2018
6/8/2018
Long Term Goal Sheet
36 X 36 Sheet

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Shohei Ohtani
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Summary
Pam Dukes
CSM, PSM, PMI-ACP, PMP
pam.dukes@toyotaconnected.com
http://pamdukes.com/
https://www.linkedin.com/in/pam-dukes-pmp-csm-psm-pmi-
acp-3698572/
How do I know the Harada Method works?
It is the reason I am here today!
Interested in training? Contact me!
I will be offering classes soon!