1. DESIREE KUIJPERS
Address: Heerderweg 4
6224 LE
Maastricht
Contact data: 043-3630530
06-24125540
Desireekuijpers@gmail.com
Nationality: Dutch
Date of birth: 16 June 1987
Gender: Female
Education
Strategic Marketing
Level: Master
Period: September 2010 – August 2012
Institute: Maastricht University
International Business and Management Studies (IBMS)
Level: Bachelor
Period: September 2006 – August 2010
Institute: Hogeschool Zuyd
Oriental Languages and Communication: Japanese
Level: Bachelor (incompleted)
Period: September 2005 – August 2006
Institute: Hogeschool Zuyd
HAVO
Subject concentration: Economy and society
Period: September 1999 – June 2005
Institute: Sint Maartenscollege, Maastricht
Work experience
Market Research
Organisation: RenMiMatrix, Maastricht
Period: Januari 2016 - currently
Tasks: - Outbound customer contact
- Cold-calling individuals to interest them in participating in
marketing surveys
Technical and Customer Support Agent
Organisation: Apple via Teleperformance, Maastricht
Period: June 2013 – December 2014
Tasks: - Inbound customer contact
- provide phone-based support for customers having technical
trouble with their computers and mobile devices.

2. Internship + Administrative support
Organisation: Stichting I-cane, Simpelveld
Period: February 2010 – September 2010
Tasks: - prepare and coordinate feasibility questionnaire
- update and restructuring of existing knowledge base
- collect and present information on EU funding opportunities
- project guide translation (DUTCH - ENGLISH)
- create daily expense ledger and other day to day office tasks.
Internship
Organisation: Pori Regional Development Agency POSEK Ltd, Finland
Period: February 2009 – August 2009
Tasks: - Prepare and execute client satisfaction survey
- benchmark research on various other European regional
development agencies
- day to day office tasks
Questionnaire preparation
Organisation: Local Maastricht Government
Period: June 2007 – August 2007
Tasks: - address and mail out survey packages
Tutoring
Organisation: Private
Period: August 2006 – November 2008
Tasks: - one-on-one tutoring of foreign student (primarily Dutch and English)
Other
Language knowledge
Dutch Mother tongue, fluent
English Fluent in both casual and business English
References available on request
Interests
Reading (fiction and non-fiction), social media, internet culture, history.