Derek Richardson

Rochester, New York Area United States

HVAC, Plumbing & Electrical Wholesaler Support Specialist, Developing More Profitable Customers with Coolfront

Retail

► IN SHORT: I work with HVAC, Plumbing and Electrical wholesalers to help their service contractor customers increase overall revenue >30% using a flat rate pricing model instead of time-plus-materials. Most contractors probably need to charge over $100/hr to be profitable but when they quote that kind of hourly rate to homeowners it becomes a problem... "That's ridiculous, you're not building a rocket ship!!!"​ etc. ► WHY FLAT RATE PRICING?: http://www.coolfront.com/flat-rate-pricing.html 🔹 Increase Customer Satisfaction: Put your homeowners in control of the buying decision, leaving no surprises at the end of a service call, which decreases technician complaints and increases y