Personal Information
Organization / Workplace
Kingston upon Thames, United Kingdom United Kingdom
Occupation
Director at Impact Research
Industry
Advertising / Marketing / PR
About
Experienced Market Research Director, skilled in providing insight and strategic advice to clients within the utilities, transport and service sector. Enjoys developing relationships with clients to gain an in depth understanding of their business, working with them to ensure that insight is at the heart of decision making. Confident presenter, with a strong commercial focus, able to identify the results that matter. Expert in all areas of customer engagement, including brand health and communication effectiveness, customer satisfaction, behaviour change, and product development. Analytically minded, efficient, creative and detail orientated.
Tags
impact utilities
customer service
electricity north west
enwl
value of loss load
lcni2016
lcni conference
electricty
voll
lcni
impact
See more
Presentations
(1)Personal Information
Organization / Workplace
Kingston upon Thames, United Kingdom United Kingdom
Occupation
Director at Impact Research
Industry
Advertising / Marketing / PR
About
Experienced Market Research Director, skilled in providing insight and strategic advice to clients within the utilities, transport and service sector. Enjoys developing relationships with clients to gain an in depth understanding of their business, working with them to ensure that insight is at the heart of decision making. Confident presenter, with a strong commercial focus, able to identify the results that matter. Expert in all areas of customer engagement, including brand health and communication effectiveness, customer satisfaction, behaviour change, and product development. Analytically minded, efficient, creative and detail orientated.
Tags
impact utilities
customer service
electricity north west
enwl
value of loss load
lcni2016
lcni conference
electricty
voll
lcni
impact
See more