David Peppers Jr

Columbus, Ohio Area United States

Supervisor at Aetna

Finance / Banking / Insurance

Current role allows me to coach, train and lead staff to reach their full potential. I work closely with CSR to ensure that they have everything they need in regards to their job. This includes doing monthly one on one's with them to show them their highlights as well as their areas of weakness. I encourage all of my staff to complete a SWOT analysis of themselves twice a year to see if they were able to improve on their Opportunity, and Threat areas. My aim is to create an environment that is conducive for growth, and to also help catapult my team to their next level within the company.