Interactions Corporation
5 SlideShares 8 Followers
Personal Information
Organization / Workplace
Franklin, MA United States
Industry
Technology / Software / Internet
Website
www.interactions.net
About
Interactions Corporation enables companies to more effectively interact with their customers. Its patented technology for automated voice and other interactive systems delivers an unprecedented level of understanding that engages customers in a productive, natural conversation. The company serves a growing customer roster of industry-leading brands, including Hyatt, Humana, and Best Western from its corporate headquarters near Boston. It has other facilities in Indiana and Texas.
Contact Details
Tags
ivr customer service customer satisfaction customer care research human-computer interaction headquarters new office technology contact center revenue customer management customer call centre customer experience sales nyu automation research and analysis white paper hyatt commerce conversational market research interactive voice response
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Presentations

(2)

Interactions' New Headquarters

11 years ago • 245 Views

What your IVR doesn't want you to know.

9 years ago • 254 Views

Documents

(3)

Conversational Commerce Paper: IVRs Take on New Tasks

11 years ago • 382 Views

Holding the Line: Customer Perceptions of Interactive Voice Response Systems

11 years ago • 433 Views

IVR in a Sales Center

11 years ago • 254 Views
Personal Information
Organization / Workplace
Franklin, MA United States
Industry
Technology / Software / Internet
Website
www.interactions.net
About
Interactions Corporation enables companies to more effectively interact with their customers. Its patented technology for automated voice and other interactive systems delivers an unprecedented level of understanding that engages customers in a productive, natural conversation. The company serves a growing customer roster of industry-leading brands, including Hyatt, Humana, and Best Western from its corporate headquarters near Boston. It has other facilities in Indiana and Texas.
Tags
ivr customer service customer satisfaction customer care research human-computer interaction headquarters new office technology contact center revenue customer management customer call centre customer experience sales nyu automation research and analysis white paper hyatt commerce conversational market research interactive voice response
See more