4. Understanding and meeting the needs of the
whole community
Engaging and empowering all parts of the
community
Strengthening what works well in the
communities on a daily basis
5. Endorsed by the Federal
Emergency Management
Association (FEMA)
In Alignment with Presidential
Policy Directive 8 (PPD8): National
Preparedness
10. Increased
interaction with the
public, ability to
monitor concerns
of the public, ability
to share
information in
greater volume and
speed
Dissemination of
false information,
privacy concerns,
loss or lack of
available access to
social media during
a disaster
11. Leading company in
disaster management
Social
Media
types and
uses
Actions to
take before
and after a
disaster
Role in
Whole
community
planning
12. Alexander, D., (2014). Social Media in Disaster Risk Reduction and Crisis Management. Science &
Engineering Ethics, 20 (3), 717-733. http://dx.doi.org/10.1007/s11948-013-9502-z
Busch, N. E., & Austen D. G., (2013). Achieving Resilience in Disaster Management: The Role of
Public-Private Partnerships. Journal of Strategic Security, 6 (2), 1-19. Retrieved from https://www-
hsdl-org.ezproxy.umuc.edu/?abstract&did=740897
Federal Emergency Management Agency. (2011, December). A Whole Community Approach to
Emergency Management: Principles, Themes, and Pathways for Action (Publication No. FDOC 104-
008-1). Retrieved from https://www.fema.gov/media-library/assets/documents/23781
Graham, M. W., & Avery, E.J., (2015). The role of social media in local government crisis
communications. Public Relations Review, 41 (3), 386-394.
http://dx.doi.org/10.1016/j.pubrev.2015.02.001
Grimm, D., (2014). Whole Community Planning: Building Resiliency at the Local Level. Journal of
Business Continuity & Emergency Planning, 7 (3), 253-259. Retrieved from
http://eds.b.ebscohost.com.ezproxy.umuc.edu/eds/detail/detail?vid=3&sid=31d8e56b-f453-4aee-
9778-
76f02e59fa7d%40sessionmgr198&hid=114&bdata=JnNpdGU9ZWRzLWxpdmUmc2NvcGU9c2l0ZQ
%3d%3d#AN=95257512&db=bth
Keim, M. E., (2008). Building Human Resilience: The Role of Public Health Preparedness and
Response as an Adaptation to Climate Change. American Journal of Preventive Medicine, 35(5),
508-516. http://dx.doi.org/10.1016/j.amepre.2008.08.022