1. Cynetra Ferguson
cfergie4@yahoo.com • 3 Eldon Rd • Buffalo, NY 14215 • Mobile: 716-208-2074
https://www.linkedin.com/in/cynetra-ferguson-39481415
CAREER SUMMARY: A highly skilled diversity consulting professional with over 9 years’ experience with significant responsibilities in
diverse environments including energy, telecommunications, collegiate, space systems, and government. Greatest assets include
corporate training, developing relationships with colleges and universities, implementing strategy and professional development to
improve employee morale and performance.
PROFESSIONAL HIGHLIGHTS:
 Coached employees in creating professional development plans to achieve their academic and professional goals.
 Developed new policies and standard operating procedures to ensure effective and efficient training of all personnel to
proficiently execute organizational expectations.
 Recognized by NRG Corporate for exceptional leadership in creating and implementing professional development plans for
employees.
 Introduced Tuition Reimbursement program to local office to engage employees’ need for employment development
 Facilitated the Global Giving Buffalo Committee at NRG CS which formulated collaborations between NRG Corporate, local
offices, and community agencies
 Co-chaired Golden Affair Founders Day Gala where the local chapter provided scholarships to high school seniors planning
to further their educational goals
 Recipient of National Society of Black Engineers Region One Fiyah Award for recruitment and collaborative efforts in
corporate and student engagement
 Prepared technical documentation and presented findings to management and executive leadership to identify best
practices to ensure the current revision of schematics were being using in the production process.
EDUCATION:
Daemen College, Buffalo, NY - Masters of Science – Executive Leadership & Change
Rochester Institute of Technology, Rochester, NY - Masters of Science – Professional Studies – General & Technical Project
Management concentrations with minors in Customer Relations & Innovation
Bachelor of Science – Telecommunications Engineering Technology
Associates of Applied Science – Electrical Engineering Technology
PROFESSIONAL EXPERIENCE:
NRG CS (FORMERLY ECS), BUFFALO, NY 2011 - 2016
NRG CS Global Giving Buffalo Corporate Liaison
Served as facilitator and chairperson of Global Giving Buffalo committee, used conflict resolution techniques and creative problems
solving techniques to provide innovation solutions and opportunities for community outreach programs.
SIGMA GAMMA RHO SORORITY, INC. (ETA RHO SIGMA CHAPTER), BUFFALO, NY 2014 - PRESENT
President (July 2016 to present)
Treasurer (October 2014 to June 2016)
Secretary (April 2014 to December 2015)
Maintained budgets, facilitated fundraising efforts, coordinated community services activities, delegated responsibilities, facilitated
chapter meetings, presented to community organizations & sorority leadership.
TYCO ELECTRONICS, BUFFALO, NY 2007 – 2009
University Relations Chairperson & Diversity Manager
Served as corporate liaison to Rochester Institute of Technology departments and student run organizations.
PROFESSIONAL CERTIFICATES:
• Project Management • Network Management • Data Communications • Voice Communications.
PROFESSIONAL ORGANIZATIONS:
• Sigma Gamma Rho Sorority, Incorporated • National Society of Black Engineers • National Pan-Hellenic Council of Western New
York.
VOLUNTEER/COMMUNITY ACTIVITIES:
• March of Dimes Walk for Babies • Hattie McDaniel Breast Cancer Awareness • Operation Big Book Bag • Project Reassurance •
United Way Day of Caring • Habitat for Humanity • Project Cradle Care • Swim 1922.