2. Founded in 1995 by Reid Fishman
Services include:
Instructional design
Development of materials for training and
communications
Delivery of presentations and training, specifically
related to sales, management, leadership, quality
service, product knowledge, and negotiation
3. Vendor or Firm Course(s)
Dale Carnegie “Sales Advantage,” “High-Performance Teams,” and
Training “World Class Customer Service”
The Forum “Face-to-Face Selling Skills,” “Managing Face-to-Face
Corporation Selling Skills,” and “Supervising”
The Bay Group “Situational Negotiation Skills”
Tom Peters “Re-imagine Excellence!”
Company
Clarity Advantage “Winning at Prospecting”
Xerox Corporation “Buyer-Focused Selling”
Symmetrix “Team Discovery Camp” and “Process Improvement”
Omega “Developing New Business” and “Building Fee
Performance Income”
Corporation
GRL Solutions “The Leadership Journey”
Brand Velocity “Action Planning”
4. • Alcoa Home Exteriors • DPIC • Nova Biomedical
• Allsteel • Embassy Suites Hotels • International
• Alside • Excel Communications • PaineWebber
• Amalgamated Insurance • Fidelity Investments • Pepperidge Farm
• AMBAC Indemnity Corporation • Fifth Third Bank • Perpetual Savings Bank
• AT&T Communications • Guest Quarters Suite Hotels • Pitney Bowes
• Archstone Smith • Heidrick & Struggles • Prudential Securities
• Atlantic Health • Huntington Bank • Qwest Communications
• Bank of • IBM • Regions Bank
• Budget Rent a Car • ITW Paslode • Ricoh
• Canadian Imperial Bank of Commerce • Kaiser Permanente • RightNow Performance Systems
• Caswell-Massey • Lincoln National Corporation • Ryder System, Inc.
• Castle Oil • Pacific • Sears
• CertainTeed • MassMutual • Sovereign Bank
• Chase Manhattan Bank • McDonnell Douglas • Southam Communications
• Chase Manhattan Leasing Company • MetLife • Telstra
• CIGNA • Monster • Texaco Canada
• Citibank • Motts • Toronto Dominion Bank
• Citizens Republic Bank • Nasdaq • Van Kampen American Capital
• Comerica Bank • National Security Agency • Wachovia Securities
• Commerce Bank • National City Bank • Westfield Bank
• CONTECH • NationsBanc Financial Services • Westvaco
• Deceuninck • Nickelodeon TV • Xerox
• Digital Equipment Corporation • NorthAmerican Van Lines
5. Mergers and acquisitions
Preparing the staffs of both companies to work together
successfully within the new entity
Video Conference Learning
Design, development, and delivery of training and other
information using video teleconferencing equipment and
techniques
Episodes
Using existing corporate events to deliver small chunks of
information in a way that reduces costs and increases
retention
6. Contact Reid Fishman at 508-877-9987 or at
Connective@aol.com
Read Mr. Fishman’s training blog at
http://trainingepisodes.blogspot.com/
