Colin Rogers
1 SlideShare 3 Followers 1 Following
Personal Information
Organization / Workplace
Greater Seattle Area United States
Occupation
Insights Analyst at Tahzoo
Industry
Advertising / Marketing / PR
About
Most of us spend a substantial portion of our lives as customers, from purchasing our groceries to finding a home, the experience of being a customer is intrinsic to modern life. Isn't it strange then that the time we spend researching, browsing, and, occasionally buying the things we want or need is often poorly designed? Generic websites that seem to be purposefully confusing, advertisements that convey nothing about the product and customer service that is more of an endurance trial than anything we would call a service. At Tahzoo I work with businesses as part of a multi-disciplinary team that includes fields like content strategy and web development, to help improve those experienc...
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Tags
digital marketing customer experience tahzoo psychology cxm learning models social media strategy pumpkin spice natural language programming market research latte brandwatch social data
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Presentations

(1)

Brandwatch masterclass presentation

8 years ago • 825 Views
Personal Information
Organization / Workplace
Greater Seattle Area United States
Occupation
Insights Analyst at Tahzoo
Industry
Advertising / Marketing / PR
About
Most of us spend a substantial portion of our lives as customers, from purchasing our groceries to finding a home, the experience of being a customer is intrinsic to modern life. Isn't it strange then that the time we spend researching, browsing, and, occasionally buying the things we want or need is often poorly designed? Generic websites that seem to be purposefully confusing, advertisements that convey nothing about the product and customer service that is more of an endurance trial than anything we would call a service. At Tahzoo I work with businesses as part of a multi-disciplinary team that includes fields like content strategy and web development, to help improve those experienc...
Tags
digital marketing customer experience tahzoo psychology cxm learning models social media strategy pumpkin spice natural language programming market research latte brandwatch social data
See more