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L I F E , H E A LT H A N D D I S A B I L I T Y
46  ■  For The Defense  ■  August 2016
■  Christine Louise de Briffault is the director of Risk Management and Compliance at Chrysalis House Inc., in Lexington, Ken-
tucky. She is responsible for reducing risk and loss, revising and developing new policies and procedures, enhancing communi-
cations with governmental entities, preventing and resolving conduct that does not conform to applicable laws and regulations,
and maintaining and enhancing the overall quality of care. She is the Community vice chair of the DRI Medical Liability and
Health Care Law Committee and last year’s recipient of the Kentucky Bar Association Young Lawyers Division Young Lawyer
Service to Community Award and the Lexington Young Professionals Association Rising Star Award.
ERISA Overview,
History, and Updates Vermont Regulation
Preempted;
Payer-Provider
Conflicts Continue
plans, and health insurance coverage, by
setting out minimum guidelines, regula-
tions, and access to the federal courts. Pub.
L. No. 93-406, 88 Stat. 832 (1974) (codified
as amended at 29 U.S.C. §§1001-1461).
In enacting this law, Congress stated,
the continued well-being and secu-
rity of millions of employees and their
dependents are directly affected by
these plans… it is therefore desirable
in the interests of employees and their
beneficiaries… that minimum stand-
ards be provided assuring the equitable
character of such plans and their finan-
cial soundness….
Id. at §1001.
ERISA has made it possible for employ-
ers doing business anywhere in the coun-
try to deliver benefits uniformly; it also
allows employers to offer consistent ben-
efit packages across the states, which
ideally decreases cost and administra-
tive inconsistency.
Asasourceofsupportforadministrative
consistency across the states, a federal pre-
emption clause allows ERISA to displace
state law, due to the Supremacy Clause of
the U.S. Constitution, even though it is a
state’s right to regulate insurance under
the McCarran-­Ferguson Act (1945). Spe-
cifically, section 514 of ERISA provides fed-
eral preemption of state law that relates to
employee health benefit plans. 29 U.S.C.
§1114. Even state laws that are consistent
with ERISA are preempted because ERISA
is to be the sole regulation for employee
benefits. See Ingersoll-­Rand Co. v. McClen-
don, 498 U.S. 133 (1990).
Still, the act specifically preserves the
states’ right to regulate the business of
insurance under the “saving” clause, sec-
tion 514(b)(2)(A), which reinforces the
states’ authority to regulate insurance. In
Metropolitan Life Insurance Co. v. Massa-
chusetts, 471 U.S. 724 (1985), the Supreme
Court upheld a Massachusetts-­mandated
By Christine Louise
de Briffault
Anew definition, new
and amended exemptions,
and the courts continue
to reconcile the battles
among cost, efficiency,
and treatment.
The Employee Retirement Income Security Act (ERISA)
was enacted in 1974 to protect participant interests in
employer-­sponsored benefit plans, including private
industry pension plans, retirement plans, profit-­sharing
© 2016 DRI. All rights reserved.
For The Defense  ■  August 2016  ■  47
mental health benefit requirement insofar
as it applied to insurers selling insurance
contracts to employee health benefit plans.
Yet there is also a “deemer” clause that
preventsstatesfromdeemingemployeewel-
farebenefitplanstobeintheinsurancebusi-
ness,protectingplansfromthestates’reach.
ERISA,section514(b)(2)(B).BecausetheSu-
preme Court in Metropolitan Life Insurance
Co. v. Massachusetts restricted regulation
under the saving clause to insurance com-
panies and insurance contracts, it follows
that uninsured ERISA benefit plans could
not be regulated by the states. As a result,
ERISApreemptionprovidesconsistentlegal
rightsandremediesforemployeesandtheir
dependents throughout the United States.
Most recently, the Supreme Court, in
Gobeille v. Liberty Mutual Insurance Co.,
reaffirmed the sweeping preemptive effect
of ERISA. In a 6–2 decision written by Jus-
tice Anthony Kennedy, the Gobeille Court
held that state laws that govern plan report-
ing, disclosure, and record keeping were
preempted by ERISA and that preemption
in this situation was “necessary in order to
prevent multiple jurisdictions from impos-
ing differing, or even parallel, regulations,
creating wasteful administrative costs
and threatening to subject plans to wide-­
ranging liability.” 136 S. Ct. 936, 939 (2016).
At issue in Gobeille was the validity
of a Vermont statute and regulation that
required health insurers, healthcare pro-
viders, healthcare facilities, and govern-
ment agencies to report any “information
relating to healthcare costs, prices, quality,
utilization, or resources required” to the
Vermont Department of Banking, Insur-
ance, Securities and Health Care Admin-
istration, now called the Department of
Financial Regulation, including data relat-
ing to health insurance claims and enroll-
ment, for compilation in an all-­inclusive,
all-payer claims database.
TheVermontstatuteandregulationwere
enacted to help identify healthcare needs
and inform healthcare policy, compare
costs between various treatment settings
and approaches, determine the capac-
ity and distribution of existing resources,
and provide information to purchasers
of healthcare. With this all-­inclusive, all-
payer data bank, Vermont expected to be
able to control healthcare outcomes and
costs better.
Liberty Mutual Insurance Company,
which maintained a self-insured health
plan for its employees, challenged the Ver-
mont statute and regulation and filed suit,
seeking a declaration that ERISA preempts
application of the Vermont law and an
injunction prohibiting Vermont from try-
ing to acquire data about the plan or its
members. Liberty Mutual argued that the
Vermont law was preempted by ERISA
because it was a law that governed, or inter-
fered with, the uniformity of plan admin-
istration and hence had an impermissible
“connection with” ERISA plans. Id. at 943.
The U.S. District Court for the District
of Vermont granted summary judgment
in favor of Vermont, but the Second Cir-
cuit Court of Appeals reversed, holding
that Vermont’s data-­collection law was pre-
empted by ERISA. The Second Circuit rea-
soned that the reporting of information
about plan benefits qualified as an essen-
tial ERISA function and should therefore
be sheltered from potentially inconsistent
and burdensome state regulation. Liberty
Mut. Ins. Co. v. Donegan, 746 F.3d 497, 508
(2d Cir. 2014).
The Supreme Court affirmed the Sec-
ond Circuit’s decision and invalidated
Vermont’s statute and regulation. In its
analysis, the Court cited various federal
record-­keeping requirements that ERISA
and the U.S. Department of Labor imposed
on ERISA plans and explained that ERISA’s
extensivereporting,disclosure,andrecord-­
keeping requirements are central to, and an
essential part of, a uniform plan adminis-
tration system. 136 S. Ct. at 945.
The majority reasoned that Vermont’s
reporting regime, which also attempted
to govern plan reporting, disclosure, and
record keeping and compelled plans to
report detailed information about claims
and plan members, intruded upon “a cen-
tral matter of plan administration” and
“interfere[d] with nationally uniform
administration.” Id. The Supreme Court
majority noted that the implementation
of a number of different state regulations
on record-­keeping functions could create
wasteful administrative costs and poten-
tially subject plans to wide-­ranging lia-
bility, and therefore, “preemption [was]
necessarytopreventtheStatesfromimpos-
ing novel, inconsistent, and burdensome
reporting requirements on plans.” Id.
Further, the majority rejected Vermont’s
argument that Liberty Mutual had not
shown that Vermont’s reporting regime
had caused it economic loss, reasoning that
“[a] plan need not wait to bring a preemp-
tion claim until confronted with numerous
inconsistent obligations and encumbered
with any ensuing costs.” Id.
Role of Fiduciaries
Many of these record-­keeping functions
in ERISA plans are carried out by one
or more “named fiduciaries.” 29 U.S.C.
§1102(c). Named fiduciaries are responsible
for and manage the plans. A fiduciary exer-
cises discretion in plan management, plan
administration, and investment of plan
assets. 29 U.S.C. §1002(21)(A).
With regard to health plans, determin-
ing fiduciary status had been left to the
courts, which emphasized that a fiduciary
was one having the ability to make dis-
cretionary decisions. In Pappas v. Buck
Consultants, Inc., 923 F.2d 531 (7th Cir.
1991), the court distinguished between
non-­fiduciary lawyers, accountants, and
actuaries who advise the trustees of a plan,
and the trustees who take the advice and
acts upon it. For example, insurers that pay
or deny claims have been perceived as fidu-
ciaries, while third-party administrators
may or may not be fiduciaries, depending
on their conduct. See Eaton v. D’Amato,
581 F. Supp. 742 (D.D.C. 1980); and Bax-
ter v. C.A. Muer Corp., 941 F. 2d 451 (6th
Cir. 1991).
Yet there is also a
“deemer” clause that
prevents states from
deeming employee welfare
benefit plans to be in
the insurance business,
protecting plans from
the states’ reach.
48  ■  For The Defense  ■  August 2016
L I F E , H E A LT H A N D D I S A B I L I T Y
Traditionally, when a court reviewed
the decision of a fiduciary, it would over-
turn or disturb the decision only if the
decision was considered an abuse of dis-
cretion or arbitrary and capricious (simi-
lar to trust law). However, in Firestone Tire
 Rubber Company v. Bruch, 109 S. Ct. 948
(1989), the Supreme Court concluded that
this approach was no longer appropriate
and held that the written terms of a plan
must give explicit discretion to a fiduciary
before the courts can defer to the fiducia-
ry’s discretion.
Since Firestone, plans have been revised
to give fiduciaries the explicit right to grant
ordenyhealthbenefitstominimizejudicial
scrutiny. If a plan does not grant discretion
to the administrator to determine benefit
eligibility and interpret plan terms, then
the decision must be reviewed de novo.
See Metro. Life Ins. Co. v. Glenn, 554 U.S.
112, 120 (2008). In a de novo review, the
court does not look to the plan adminis-
trator’s decision, but instead interprets the
plan and reviews evidence itself to decide
the claim for benefits. Id at 112–13. Over
the years, de novo review by the courts has
become rare, and the Court in Glenn reaf-
firmed its approval of the abuse of discre-
tion standard and noted its disapproval of
ad hoc exceptions to deferential review. Id.
After a long and debated regulatory
review process, the United States Depart-
ment of Labor (DOL) on April 6, 2016,
issued final guidance that expands the
definition of a “fiduciary” under ERISA
and the Internal Revenue Code regarding
persons or entities that render investment
advice for compensation, received directly
or indirectly, with respect to assets held in
retirement plans or individual retirement
accounts (IRAs). This rule replaces the
original fiduciary rules that were adopted
in 1975.
The final rule could insert difficulties
into the arrangements that financial advis-
ers have with ERISA-­covered plans, in
addition to IRAs, through new fiduciary
duty rules or prohibited transaction rules.
To provide clarity on these relationships
and relief from non-­compliance, the DOL
also released the final form of the new best
interest contract exemption (BICE). With
regard to ERISA health plans, the BICE
will continue to allow certain broker-deal-
ers, insurance agents and other vendors
that act as investment fiduciaries to con-
tinue to receive forms of conflicted com-
pensationthatotherwisemaybeprohibited
under ERISA.
While the new rule becomes effective
60 days after it is published in the Federal
Register, the revised definition of fiduciary
advice and the new and amended exemp-
tions do not take complete effect until April
10, 2017. (Current rules remain in effect
until then.) Therefore, plan sponsors have
until that date to begin implementation.
Numerous firms have advised that plan
sponsors should review all of their exist-
ing relationships with service providers to
determine whether those service provid-
ers should be treated as fiduciaries under
the new rule and to identify how they
are compensated, including the financial
carve outs and the BICE. The few activ-
ities in which advisers can engage that
will not make them fiduciaries in the con-
text of ERISA health plans include provid-
ing education and plan information. The
decision to hire or to retain service pro-
viders remains a fiduciary decision, and as
before, plan sponsors have an ongoing duty
to monitor selected advisers.
Fiduciary determination is critical
because section 1132(A)(3)(b) of ERISA,
a “catch-all” provision, gives participants
a potential cause of action for breaches
of fiduciary duty such as regulatory non-­
compliance. 29 U.S.C. §1132(a)(3). In this
“catch all,” injunctive and other equitable
remedies are available. Id. This provision
acts as an avenue by which plan partici-
pants may remedy breaches of plan terms
and regulations; it provides participants
with the right to bring a civil action “(A) to
enjoin any act or practice which violates
any provision of this title or the terms of
the plan, or (B) to obtain other appropri-
ate equitable relief (i) to redress such vio-
lations or (ii) to enforce any provisions of
this title or the terms of the plan.” 29 U.S.C.
§1132(a)(3).
This section has been described as a
“safety net, offering appropriate equitable
relief for injuries caused by violations that
other recourse available under ERISA does
not adequately remedy.” Varity Corp. v.
Howe, 516 U.S. 489, 512 (1996). Under this
provision, participants may sue breaching
fiduciaries for traditionally available equi-
table remedies. Calhoon v. Trans World Air-
lines, Inc., 400 F.3d 593, 596 (8th Cir. 2005)
(“Beneficiaries of ERISA plans may sue for
breaches of fiduciary duties under 29 U.S.C.
§1132(a)(3), but the remedies they seek in
such an action are limited by the language
of the statute to traditionally available
equitable remedies.”).
ERISA Health Plans—
Continued Criticisms
While guidance from the DOL on the def-
inition of fiduciary is significant, there
are other criticisms of ERISA health plans
that have yet to be addressed. For example,
in the early days of ERISA, insurers more
often than not paid claims without requir-
ing pre-­approval, and they deferred to the
diagnosis and treatment decisions of phy-
sicians. James A. Wooten, The Employee
Retirement Income Security Act of 1974: A
Political History 283 (2004).
However, due to the rising cost of health-
care, insurers now process claims through
utilization review and precertification to
drive the cost back down. Even when a
claimant can show that a clinical recom-
mendation is consistent with professional
clinical standards, the fiduciary may reject
a proposed treatment if it is inconsistent
with other elements of the plan such as rel-
ative cost and efficiency. Sara Rosenbaum
et al., Dep’t of Health and Hum. Serv.,
Medical Necessity in Private Health Plans:
Implications for Behavioral Health Care,
DHHS Pub. No. (SMA) 03-3790 (2003). See
also Black  Decker v. Nord, 538 U.S. 822
(2003). Consequently, there has been a rise
in denied benefit claims.
In Black  Decker, employee Kenneth
Nord sued Black  Decker’s disability plan
While guidance from
the DOL on the definition
of fiduciary is significant,
there are other criticisms
of ERISA health plans that
have yet to be addressed.
For The Defense  ■  August 2016  ■  49
under ERISA after he was denied disabil-
ity benefits irrespective of the opinions of
his two treating physicians. The district
court granted a summary judgment in
favor of the plan, and Nord appealed. The
Ninth Circuit Court of Appeals reversed.
The Supreme Court granted certiorari,
reversed, and remanded the decision,
unanimously holding that ERISA does
not adopt the “treating physician rule”
used in the Social Security benefit deter-
mination. Therefore, ERISA plan admin-
istrators are not required to give special
deference to a treating physician’s opin-
ion, nor are plan administrators required
to explain their denials as long as they use
credible evidence.
In 2008, the Fifth Circuit, in review-
ing a plan administrator’s decision for
abuse of discretion, upheld the conclu-
sion of ValueOption, the plan administra-
tor, that a 17-year-old’s intensive inpatient
treatment for serious mental illness and
substance abuse was not medically neces-
sary, despite the treating physician’s opin-
ion. Love v. Dell, Inc., 551 F.3d 333, 337 (5th
Cir. 2008). Although Love acknowledged
that ERISA does not require plan admin-
istrators to prefer the opinions of treating
physicians over those of other physicians
reviewing a file, he called into question the
plan’s criteria in making its determina-
tion, the criteria used in diagnosing him,
and the plan’s procedures throughout the
determination process.
In each case, the court found that Val-
ueOption was “substantially compliant”
with ERISA’s procedural requirements,
and its determination was supported by
substantial evidence in the record. The
court cited Robinson v. Aetna Life Inc.
Co., 443 F. 3d 389, 392–93 (5th Cir. 2006)
(“challenges to ERISA procedures are
evaluated under the substantial compli-
ance standard. This means that ‘technical
non-­compliance’ with ERISA procedure
‘will be excused’ so long as the purposes
of section 1133 have been fulfilled.”).
(The DOL regulations provide the mini-
mum guidelines for processing healthcare
claims. 29 U.S.C. §1132(g). ERISA autho-
rizes these regulations and provides that
every employee benefit plan shall give ade-
quate notice of a claim denial and afford
a reasonable opportunity for a full review
of denied claims. 29 U.S.C. §1133. Benefi-
ciaries must exhaust these internal pro-
cesses before filing suit in federal court.
29 C.F.R. 2590.715.)
The “substantial compliance” doctrine
has been criticized because it has the
potential to excuse non-­compliance with
regulations. See, e.g., Larson v. Old Domin-
ion Freight Line Inc., 277 F. App’x 318,
321 (4th Cir. 2008) (holding that even if
the administrator’s communications did
not technically comply with the regula-
tions, in that they did not give the basis
for the claim denial, they provided a suf-
ficient understanding of the Administra-
tor’s position and therefore substantially
complied); Wade v. Hewlett Packard Dev.
Co. LP Short Term Disability Plan, 493
F.3d 533, 539–40 (5th Cir. 2007) (excusing
multiple failures to comply with claims
regulations under the substantial com-
pliance doctrine, when the administra-
tor’s oral, rather than written, notice did
not comply, a subsequent denial letter did
not list the plan criteria or reasons for
denial, and it did not specify what infor-
mation the plaintiff should submit to per-
fect an appeal).
As of 2014, ERISA governed most of
America’s non-Medicare healthcare cov-
erage; about 48 percent of the U.S. popu-
lation is insured through their employers.
Health Insurance Coverage of the Total
Population (2014), Kaiser Family Found.,
http://kff.org/other/state-indicator/total-popula-
tion/ (last visited July 7, 2016). With mil-
lions of individuals subject to ERISA, one
of its biggest criticisms is that ERISA actu-
ally may not allow individuals to receive
quality healthcare.
Whereas medical professionals are
legally and ethically obligated to make
treatment recommendations that reflect
the practical application of professional
medical judgment that is appropriate to
an individual patient’s needs, whether a
patient ultimately will receive the care
considered appropriate and necessary by a
treating professional is influenced heavily
by the availability of health insurance cov-
erage to finance the recommended treat-
ments. J. Hadley, Sicker and Poorer—The
ConsequencesofBeingUninsured:AReview
of the Research on the Relationship Between
Health Insurance, Health, Work, Income
and Education, Med. Care Res. Rev. 60 (2d
Supp.) 3S–75S (June 2003).
This is due to the fact that healthcare
professionals consider medical necessity
differently from the way that health plans
consider it when they calculate it. Health
plans emphasize the primacy of the con-
tract as controlling the range of treatments
and procedures that will be considered at
all in a medical necessity determination,
which is reinforced by the Health Insur-
ance Association of America, which states:
“When the provider, rather than the health
plan or insurer interprets the scope of cov-
erage under the contract, health plan fidu-
ciaries cannot guarantee to the insured
that the health care dollars are being spent
fairly and equitably on medical treatments
that are safe, proven and effective.” Rosen-
baum et al., supra.
The definitions of medical necessity in
health plans are broad and ambiguous and
vest insurers with a great deal of discretion
over the treatment of individual patients.
Id. at 4. Once a particular type of treat-
ment is excluded for a specific condition
as a contractual matter, no general find-
ing of medical necessity can override the
exclusion. Id. at 8. Professionally, a fidu-
ciary’s duty is to judge whether a health-
care professional’s treatment is consistent
with the terms of coverage in the contract.
Id. at 14. The task of administering and
managing a package of contractual bene-
fits is to determine what is included in the
benefit package purchased by an employer,
not to determine what the benefit package
In each case, the court
found that ValueOption
was “substantially
compliant” with ERISA’s
procedural requirements,
and its determination was
supported by substantial
evidence in the record.
ERISA, continued on page 86
should contain. Id. Within that determina-
tion is the task of ensuring that the levels of
care and treatments provided are appropri-
ate for an enrollee’s need and covered in the
benefit package. Id.
Rosenbaum highlights two cases in
which this is clear: Moscovitch v. Dan-
bury State Hosp., 25 F. Supp. 2d 74 (D.
Conn. 1998), and Lazorko v. Pennsylva-
nia Hosp., 237 F.3d 242 (3d Cir. 2000); both
cases involved suicides by individuals cov-
ered by ERISA health plans. The patients
were ordered to be discharged from treat-
ment after the managed care organiza-
tion concluded that the treatment care
was not medically necessary. Both cases
were permitted to proceed as malpractice
actions after a judicial determination that
the claims in question fell outside the scope
of ERISA because they raised issues of
state law professional liability, rather than
ERISA coverage claims.
One may argue that a solution to the
battle of cost, efficiency, and treatment
would have been to allow states to collect
healthcare price and market data from
self-funded employee benefit plans. Espe-
cially because in 2017, the Patient Pro-
tection and Affordable Care Act of 2010
(PPACA) will make “innovation waiv-
ers” available to states and allow them to
waive many of the law’s requirements and
to develop their own delivery and insur-
ance systems while still receiving the same
level of federal subsidies that would have
gone to each state’s residents. This infor-
mation collection would have brought the
growing problems of increasing health-
care costs, consolidation, health quality,
and price variation to light for all private
and state-funded plans and would have
allowed all the parties’ fiduciaries to bar-
gain for lower prices.
As the healthcare landscape changes
again in 2017 with both the PPACA and the
presidential election, if costs continue to go
up for private ERISA plans, which right-
fully attempt to strike a balance between
medically necessary treatment and effi-
ciency by encroaching upon actual health-
care delivery, at what point will treatment
begin to suffer so much that the original
intent of Congress that ERISA secure “the
continued well-being” no longer be served?

ERISA, from page 49

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FTD-1608-de Briffault

  • 1. L I F E , H E A LT H A N D D I S A B I L I T Y 46  ■  For The Defense  ■  August 2016 ■  Christine Louise de Briffault is the director of Risk Management and Compliance at Chrysalis House Inc., in Lexington, Ken- tucky. She is responsible for reducing risk and loss, revising and developing new policies and procedures, enhancing communi- cations with governmental entities, preventing and resolving conduct that does not conform to applicable laws and regulations, and maintaining and enhancing the overall quality of care. She is the Community vice chair of the DRI Medical Liability and Health Care Law Committee and last year’s recipient of the Kentucky Bar Association Young Lawyers Division Young Lawyer Service to Community Award and the Lexington Young Professionals Association Rising Star Award. ERISA Overview, History, and Updates Vermont Regulation Preempted; Payer-Provider Conflicts Continue plans, and health insurance coverage, by setting out minimum guidelines, regula- tions, and access to the federal courts. Pub. L. No. 93-406, 88 Stat. 832 (1974) (codified as amended at 29 U.S.C. §§1001-1461). In enacting this law, Congress stated, the continued well-being and secu- rity of millions of employees and their dependents are directly affected by these plans… it is therefore desirable in the interests of employees and their beneficiaries… that minimum stand- ards be provided assuring the equitable character of such plans and their finan- cial soundness…. Id. at §1001. ERISA has made it possible for employ- ers doing business anywhere in the coun- try to deliver benefits uniformly; it also allows employers to offer consistent ben- efit packages across the states, which ideally decreases cost and administra- tive inconsistency. Asasourceofsupportforadministrative consistency across the states, a federal pre- emption clause allows ERISA to displace state law, due to the Supremacy Clause of the U.S. Constitution, even though it is a state’s right to regulate insurance under the McCarran-­Ferguson Act (1945). Spe- cifically, section 514 of ERISA provides fed- eral preemption of state law that relates to employee health benefit plans. 29 U.S.C. §1114. Even state laws that are consistent with ERISA are preempted because ERISA is to be the sole regulation for employee benefits. See Ingersoll-­Rand Co. v. McClen- don, 498 U.S. 133 (1990). Still, the act specifically preserves the states’ right to regulate the business of insurance under the “saving” clause, sec- tion 514(b)(2)(A), which reinforces the states’ authority to regulate insurance. In Metropolitan Life Insurance Co. v. Massa- chusetts, 471 U.S. 724 (1985), the Supreme Court upheld a Massachusetts-­mandated By Christine Louise de Briffault Anew definition, new and amended exemptions, and the courts continue to reconcile the battles among cost, efficiency, and treatment. The Employee Retirement Income Security Act (ERISA) was enacted in 1974 to protect participant interests in employer-­sponsored benefit plans, including private industry pension plans, retirement plans, profit-­sharing © 2016 DRI. All rights reserved.
  • 2. For The Defense  ■  August 2016  ■  47 mental health benefit requirement insofar as it applied to insurers selling insurance contracts to employee health benefit plans. Yet there is also a “deemer” clause that preventsstatesfromdeemingemployeewel- farebenefitplanstobeintheinsurancebusi- ness,protectingplansfromthestates’reach. ERISA,section514(b)(2)(B).BecausetheSu- preme Court in Metropolitan Life Insurance Co. v. Massachusetts restricted regulation under the saving clause to insurance com- panies and insurance contracts, it follows that uninsured ERISA benefit plans could not be regulated by the states. As a result, ERISApreemptionprovidesconsistentlegal rightsandremediesforemployeesandtheir dependents throughout the United States. Most recently, the Supreme Court, in Gobeille v. Liberty Mutual Insurance Co., reaffirmed the sweeping preemptive effect of ERISA. In a 6–2 decision written by Jus- tice Anthony Kennedy, the Gobeille Court held that state laws that govern plan report- ing, disclosure, and record keeping were preempted by ERISA and that preemption in this situation was “necessary in order to prevent multiple jurisdictions from impos- ing differing, or even parallel, regulations, creating wasteful administrative costs and threatening to subject plans to wide-­ ranging liability.” 136 S. Ct. 936, 939 (2016). At issue in Gobeille was the validity of a Vermont statute and regulation that required health insurers, healthcare pro- viders, healthcare facilities, and govern- ment agencies to report any “information relating to healthcare costs, prices, quality, utilization, or resources required” to the Vermont Department of Banking, Insur- ance, Securities and Health Care Admin- istration, now called the Department of Financial Regulation, including data relat- ing to health insurance claims and enroll- ment, for compilation in an all-­inclusive, all-payer claims database. TheVermontstatuteandregulationwere enacted to help identify healthcare needs and inform healthcare policy, compare costs between various treatment settings and approaches, determine the capac- ity and distribution of existing resources, and provide information to purchasers of healthcare. With this all-­inclusive, all- payer data bank, Vermont expected to be able to control healthcare outcomes and costs better. Liberty Mutual Insurance Company, which maintained a self-insured health plan for its employees, challenged the Ver- mont statute and regulation and filed suit, seeking a declaration that ERISA preempts application of the Vermont law and an injunction prohibiting Vermont from try- ing to acquire data about the plan or its members. Liberty Mutual argued that the Vermont law was preempted by ERISA because it was a law that governed, or inter- fered with, the uniformity of plan admin- istration and hence had an impermissible “connection with” ERISA plans. Id. at 943. The U.S. District Court for the District of Vermont granted summary judgment in favor of Vermont, but the Second Cir- cuit Court of Appeals reversed, holding that Vermont’s data-­collection law was pre- empted by ERISA. The Second Circuit rea- soned that the reporting of information about plan benefits qualified as an essen- tial ERISA function and should therefore be sheltered from potentially inconsistent and burdensome state regulation. Liberty Mut. Ins. Co. v. Donegan, 746 F.3d 497, 508 (2d Cir. 2014). The Supreme Court affirmed the Sec- ond Circuit’s decision and invalidated Vermont’s statute and regulation. In its analysis, the Court cited various federal record-­keeping requirements that ERISA and the U.S. Department of Labor imposed on ERISA plans and explained that ERISA’s extensivereporting,disclosure,andrecord-­ keeping requirements are central to, and an essential part of, a uniform plan adminis- tration system. 136 S. Ct. at 945. The majority reasoned that Vermont’s reporting regime, which also attempted to govern plan reporting, disclosure, and record keeping and compelled plans to report detailed information about claims and plan members, intruded upon “a cen- tral matter of plan administration” and “interfere[d] with nationally uniform administration.” Id. The Supreme Court majority noted that the implementation of a number of different state regulations on record-­keeping functions could create wasteful administrative costs and poten- tially subject plans to wide-­ranging lia- bility, and therefore, “preemption [was] necessarytopreventtheStatesfromimpos- ing novel, inconsistent, and burdensome reporting requirements on plans.” Id. Further, the majority rejected Vermont’s argument that Liberty Mutual had not shown that Vermont’s reporting regime had caused it economic loss, reasoning that “[a] plan need not wait to bring a preemp- tion claim until confronted with numerous inconsistent obligations and encumbered with any ensuing costs.” Id. Role of Fiduciaries Many of these record-­keeping functions in ERISA plans are carried out by one or more “named fiduciaries.” 29 U.S.C. §1102(c). Named fiduciaries are responsible for and manage the plans. A fiduciary exer- cises discretion in plan management, plan administration, and investment of plan assets. 29 U.S.C. §1002(21)(A). With regard to health plans, determin- ing fiduciary status had been left to the courts, which emphasized that a fiduciary was one having the ability to make dis- cretionary decisions. In Pappas v. Buck Consultants, Inc., 923 F.2d 531 (7th Cir. 1991), the court distinguished between non-­fiduciary lawyers, accountants, and actuaries who advise the trustees of a plan, and the trustees who take the advice and acts upon it. For example, insurers that pay or deny claims have been perceived as fidu- ciaries, while third-party administrators may or may not be fiduciaries, depending on their conduct. See Eaton v. D’Amato, 581 F. Supp. 742 (D.D.C. 1980); and Bax- ter v. C.A. Muer Corp., 941 F. 2d 451 (6th Cir. 1991). Yet there is also a “deemer” clause that prevents states from deeming employee welfare benefit plans to be in the insurance business, protecting plans from the states’ reach.
  • 3. 48  ■  For The Defense  ■  August 2016 L I F E , H E A LT H A N D D I S A B I L I T Y Traditionally, when a court reviewed the decision of a fiduciary, it would over- turn or disturb the decision only if the decision was considered an abuse of dis- cretion or arbitrary and capricious (simi- lar to trust law). However, in Firestone Tire Rubber Company v. Bruch, 109 S. Ct. 948 (1989), the Supreme Court concluded that this approach was no longer appropriate and held that the written terms of a plan must give explicit discretion to a fiduciary before the courts can defer to the fiducia- ry’s discretion. Since Firestone, plans have been revised to give fiduciaries the explicit right to grant ordenyhealthbenefitstominimizejudicial scrutiny. If a plan does not grant discretion to the administrator to determine benefit eligibility and interpret plan terms, then the decision must be reviewed de novo. See Metro. Life Ins. Co. v. Glenn, 554 U.S. 112, 120 (2008). In a de novo review, the court does not look to the plan adminis- trator’s decision, but instead interprets the plan and reviews evidence itself to decide the claim for benefits. Id at 112–13. Over the years, de novo review by the courts has become rare, and the Court in Glenn reaf- firmed its approval of the abuse of discre- tion standard and noted its disapproval of ad hoc exceptions to deferential review. Id. After a long and debated regulatory review process, the United States Depart- ment of Labor (DOL) on April 6, 2016, issued final guidance that expands the definition of a “fiduciary” under ERISA and the Internal Revenue Code regarding persons or entities that render investment advice for compensation, received directly or indirectly, with respect to assets held in retirement plans or individual retirement accounts (IRAs). This rule replaces the original fiduciary rules that were adopted in 1975. The final rule could insert difficulties into the arrangements that financial advis- ers have with ERISA-­covered plans, in addition to IRAs, through new fiduciary duty rules or prohibited transaction rules. To provide clarity on these relationships and relief from non-­compliance, the DOL also released the final form of the new best interest contract exemption (BICE). With regard to ERISA health plans, the BICE will continue to allow certain broker-deal- ers, insurance agents and other vendors that act as investment fiduciaries to con- tinue to receive forms of conflicted com- pensationthatotherwisemaybeprohibited under ERISA. While the new rule becomes effective 60 days after it is published in the Federal Register, the revised definition of fiduciary advice and the new and amended exemp- tions do not take complete effect until April 10, 2017. (Current rules remain in effect until then.) Therefore, plan sponsors have until that date to begin implementation. Numerous firms have advised that plan sponsors should review all of their exist- ing relationships with service providers to determine whether those service provid- ers should be treated as fiduciaries under the new rule and to identify how they are compensated, including the financial carve outs and the BICE. The few activ- ities in which advisers can engage that will not make them fiduciaries in the con- text of ERISA health plans include provid- ing education and plan information. The decision to hire or to retain service pro- viders remains a fiduciary decision, and as before, plan sponsors have an ongoing duty to monitor selected advisers. Fiduciary determination is critical because section 1132(A)(3)(b) of ERISA, a “catch-all” provision, gives participants a potential cause of action for breaches of fiduciary duty such as regulatory non-­ compliance. 29 U.S.C. §1132(a)(3). In this “catch all,” injunctive and other equitable remedies are available. Id. This provision acts as an avenue by which plan partici- pants may remedy breaches of plan terms and regulations; it provides participants with the right to bring a civil action “(A) to enjoin any act or practice which violates any provision of this title or the terms of the plan, or (B) to obtain other appropri- ate equitable relief (i) to redress such vio- lations or (ii) to enforce any provisions of this title or the terms of the plan.” 29 U.S.C. §1132(a)(3). This section has been described as a “safety net, offering appropriate equitable relief for injuries caused by violations that other recourse available under ERISA does not adequately remedy.” Varity Corp. v. Howe, 516 U.S. 489, 512 (1996). Under this provision, participants may sue breaching fiduciaries for traditionally available equi- table remedies. Calhoon v. Trans World Air- lines, Inc., 400 F.3d 593, 596 (8th Cir. 2005) (“Beneficiaries of ERISA plans may sue for breaches of fiduciary duties under 29 U.S.C. §1132(a)(3), but the remedies they seek in such an action are limited by the language of the statute to traditionally available equitable remedies.”). ERISA Health Plans— Continued Criticisms While guidance from the DOL on the def- inition of fiduciary is significant, there are other criticisms of ERISA health plans that have yet to be addressed. For example, in the early days of ERISA, insurers more often than not paid claims without requir- ing pre-­approval, and they deferred to the diagnosis and treatment decisions of phy- sicians. James A. Wooten, The Employee Retirement Income Security Act of 1974: A Political History 283 (2004). However, due to the rising cost of health- care, insurers now process claims through utilization review and precertification to drive the cost back down. Even when a claimant can show that a clinical recom- mendation is consistent with professional clinical standards, the fiduciary may reject a proposed treatment if it is inconsistent with other elements of the plan such as rel- ative cost and efficiency. Sara Rosenbaum et al., Dep’t of Health and Hum. Serv., Medical Necessity in Private Health Plans: Implications for Behavioral Health Care, DHHS Pub. No. (SMA) 03-3790 (2003). See also Black Decker v. Nord, 538 U.S. 822 (2003). Consequently, there has been a rise in denied benefit claims. In Black Decker, employee Kenneth Nord sued Black Decker’s disability plan While guidance from the DOL on the definition of fiduciary is significant, there are other criticisms of ERISA health plans that have yet to be addressed.
  • 4. For The Defense  ■  August 2016  ■  49 under ERISA after he was denied disabil- ity benefits irrespective of the opinions of his two treating physicians. The district court granted a summary judgment in favor of the plan, and Nord appealed. The Ninth Circuit Court of Appeals reversed. The Supreme Court granted certiorari, reversed, and remanded the decision, unanimously holding that ERISA does not adopt the “treating physician rule” used in the Social Security benefit deter- mination. Therefore, ERISA plan admin- istrators are not required to give special deference to a treating physician’s opin- ion, nor are plan administrators required to explain their denials as long as they use credible evidence. In 2008, the Fifth Circuit, in review- ing a plan administrator’s decision for abuse of discretion, upheld the conclu- sion of ValueOption, the plan administra- tor, that a 17-year-old’s intensive inpatient treatment for serious mental illness and substance abuse was not medically neces- sary, despite the treating physician’s opin- ion. Love v. Dell, Inc., 551 F.3d 333, 337 (5th Cir. 2008). Although Love acknowledged that ERISA does not require plan admin- istrators to prefer the opinions of treating physicians over those of other physicians reviewing a file, he called into question the plan’s criteria in making its determina- tion, the criteria used in diagnosing him, and the plan’s procedures throughout the determination process. In each case, the court found that Val- ueOption was “substantially compliant” with ERISA’s procedural requirements, and its determination was supported by substantial evidence in the record. The court cited Robinson v. Aetna Life Inc. Co., 443 F. 3d 389, 392–93 (5th Cir. 2006) (“challenges to ERISA procedures are evaluated under the substantial compli- ance standard. This means that ‘technical non-­compliance’ with ERISA procedure ‘will be excused’ so long as the purposes of section 1133 have been fulfilled.”). (The DOL regulations provide the mini- mum guidelines for processing healthcare claims. 29 U.S.C. §1132(g). ERISA autho- rizes these regulations and provides that every employee benefit plan shall give ade- quate notice of a claim denial and afford a reasonable opportunity for a full review of denied claims. 29 U.S.C. §1133. Benefi- ciaries must exhaust these internal pro- cesses before filing suit in federal court. 29 C.F.R. 2590.715.) The “substantial compliance” doctrine has been criticized because it has the potential to excuse non-­compliance with regulations. See, e.g., Larson v. Old Domin- ion Freight Line Inc., 277 F. App’x 318, 321 (4th Cir. 2008) (holding that even if the administrator’s communications did not technically comply with the regula- tions, in that they did not give the basis for the claim denial, they provided a suf- ficient understanding of the Administra- tor’s position and therefore substantially complied); Wade v. Hewlett Packard Dev. Co. LP Short Term Disability Plan, 493 F.3d 533, 539–40 (5th Cir. 2007) (excusing multiple failures to comply with claims regulations under the substantial com- pliance doctrine, when the administra- tor’s oral, rather than written, notice did not comply, a subsequent denial letter did not list the plan criteria or reasons for denial, and it did not specify what infor- mation the plaintiff should submit to per- fect an appeal). As of 2014, ERISA governed most of America’s non-Medicare healthcare cov- erage; about 48 percent of the U.S. popu- lation is insured through their employers. Health Insurance Coverage of the Total Population (2014), Kaiser Family Found., http://kff.org/other/state-indicator/total-popula- tion/ (last visited July 7, 2016). With mil- lions of individuals subject to ERISA, one of its biggest criticisms is that ERISA actu- ally may not allow individuals to receive quality healthcare. Whereas medical professionals are legally and ethically obligated to make treatment recommendations that reflect the practical application of professional medical judgment that is appropriate to an individual patient’s needs, whether a patient ultimately will receive the care considered appropriate and necessary by a treating professional is influenced heavily by the availability of health insurance cov- erage to finance the recommended treat- ments. J. Hadley, Sicker and Poorer—The ConsequencesofBeingUninsured:AReview of the Research on the Relationship Between Health Insurance, Health, Work, Income and Education, Med. Care Res. Rev. 60 (2d Supp.) 3S–75S (June 2003). This is due to the fact that healthcare professionals consider medical necessity differently from the way that health plans consider it when they calculate it. Health plans emphasize the primacy of the con- tract as controlling the range of treatments and procedures that will be considered at all in a medical necessity determination, which is reinforced by the Health Insur- ance Association of America, which states: “When the provider, rather than the health plan or insurer interprets the scope of cov- erage under the contract, health plan fidu- ciaries cannot guarantee to the insured that the health care dollars are being spent fairly and equitably on medical treatments that are safe, proven and effective.” Rosen- baum et al., supra. The definitions of medical necessity in health plans are broad and ambiguous and vest insurers with a great deal of discretion over the treatment of individual patients. Id. at 4. Once a particular type of treat- ment is excluded for a specific condition as a contractual matter, no general find- ing of medical necessity can override the exclusion. Id. at 8. Professionally, a fidu- ciary’s duty is to judge whether a health- care professional’s treatment is consistent with the terms of coverage in the contract. Id. at 14. The task of administering and managing a package of contractual bene- fits is to determine what is included in the benefit package purchased by an employer, not to determine what the benefit package In each case, the court found that ValueOption was “substantially compliant” with ERISA’s procedural requirements, and its determination was supported by substantial evidence in the record. ERISA, continued on page 86
  • 5. should contain. Id. Within that determina- tion is the task of ensuring that the levels of care and treatments provided are appropri- ate for an enrollee’s need and covered in the benefit package. Id. Rosenbaum highlights two cases in which this is clear: Moscovitch v. Dan- bury State Hosp., 25 F. Supp. 2d 74 (D. Conn. 1998), and Lazorko v. Pennsylva- nia Hosp., 237 F.3d 242 (3d Cir. 2000); both cases involved suicides by individuals cov- ered by ERISA health plans. The patients were ordered to be discharged from treat- ment after the managed care organiza- tion concluded that the treatment care was not medically necessary. Both cases were permitted to proceed as malpractice actions after a judicial determination that the claims in question fell outside the scope of ERISA because they raised issues of state law professional liability, rather than ERISA coverage claims. One may argue that a solution to the battle of cost, efficiency, and treatment would have been to allow states to collect healthcare price and market data from self-funded employee benefit plans. Espe- cially because in 2017, the Patient Pro- tection and Affordable Care Act of 2010 (PPACA) will make “innovation waiv- ers” available to states and allow them to waive many of the law’s requirements and to develop their own delivery and insur- ance systems while still receiving the same level of federal subsidies that would have gone to each state’s residents. This infor- mation collection would have brought the growing problems of increasing health- care costs, consolidation, health quality, and price variation to light for all private and state-funded plans and would have allowed all the parties’ fiduciaries to bar- gain for lower prices. As the healthcare landscape changes again in 2017 with both the PPACA and the presidential election, if costs continue to go up for private ERISA plans, which right- fully attempt to strike a balance between medically necessary treatment and effi- ciency by encroaching upon actual health- care delivery, at what point will treatment begin to suffer so much that the original intent of Congress that ERISA secure “the continued well-being” no longer be served? ERISA, from page 49