CallMiner Inc.
1 SlideShare 3 Followers
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Industry
Technology / Software / Internet
Website
callminer.com/
About
Originally built to scale for the largest enterprises and data, CallMiner has expanded its customer engagement software product capabilities to include all channels of customer conversations including calls, chat, email, texts, social media, surveys among other mediums and offers solutions for both large enterprises and smaller contact centers.
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call center efficiency speech analytics customer experience customer service customer relationship management real-time analytics predictive modeling debt collection root cause analysis omni-channel analytics agent monitoring
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Presentations

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Speech Analytics: Increase collections while reducing compliance risk

7 years ago • 1468 Views
Personal Information
Industry
Technology / Software / Internet
Website
callminer.com/
About
Originally built to scale for the largest enterprises and data, CallMiner has expanded its customer engagement software product capabilities to include all channels of customer conversations including calls, chat, email, texts, social media, surveys among other mediums and offers solutions for both large enterprises and smaller contact centers.
Tags
call center efficiency speech analytics customer experience customer service customer relationship management real-time analytics predictive modeling debt collection root cause analysis omni-channel analytics agent monitoring
See more