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© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.
Surviving as a Solo
Practitioner
November 30, 2016
presented by:
in conjunction with:
2© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.
Helping attorneys grow their practice
with the largest legal marketing network
 15M visitors + 100K requests for attorneys/month
 Increase visibility & credibility – professional profiles/websites
 Generate highly-targeted leads – 55+ practice areas nationwide
 Convert 2X more website visitors to prospects – Live Chat
Martindale-Nolo Legal Marketing Network
3© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.
 Before: 7+ years as a solo practitioner
in bankruptcy/tax law
 Now: Educate attorneys in marketing
their law practices
 Client surveys and input provide insight
and best practices
 Today, I’ll cover:
 Where consumers are looking for attorneys
 Top 3 online marketing strategies
 Day in the life of a Solo – Top 5 challenges
 Key intake best practices
About Bob
Bob Somal, Esq.
Marketing Specialist
Martindale-Nolo Legal
Marketing Network
4© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.
Online Marketing Today
Lots of Opportunity… and Competition
76% Search Online1
CONSUMERS
1.3M Total in US2
500K Small Law Firms
 SEO
 SEM
 Lead Generation
 Directories
 Social Media/Blogs
 Other Advertising
WAYS TO CONNECT ATTORNEYS
3 Source: American Bar Association.
1 Source: Lexis-Nexis Martindale-Hubbell study,
“Attorney Selection Research Study,” conducted by
The Research Intelligence Group, 2012.
2 Source: American Bar Association.
5© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.
2016 Best Performing Techniques
(Survey of 300 Attorneys)
Source: State of Online Marketing | martindalenolo.com
What is your best performing advertising medium?
6© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.
 No additional staff – worked 70 hours a week
 Key focus – Building my business
 10% of time spent actually practicing law
 Setting up a process for receiving clients
 Started with the freebies
 Google Voice
 Dragon Dictation, Evernote, Fastcase
 Did A LOT of networking (outside the legal community)
 CPAs, RE Brokers, Auto Dealers
 People in the situation of looking at someone’s financials
 Considered other practice areas
A Day in the Life of a Solo Attorney
7© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.
 Start with an action plan every day
 You are an ENTREPRENEUR – This means playing
many different roles in addition to being an Attorney
(Accountant, Compliance Specialist, Marketing Director, etc.)
 Are you really a web designer? Are you wasting time?
 Consider outside services for areas you don’t do well
(Example: If you’re unable take calls, hire an answering service)
 Solos have FLEXIBILITY. This also means that you are
ALWAYS working.
 How much time should be spent on business
development?
Lessons Learned
8© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.
 Business Development – 60% to 70%
 Advertising, Networking Outside of Legal Community
 Practice Management – 10%
 Accounting (CTA Reconciliation, Fee Structure (Flat, Hourly, or
Contingent)), Human Resources (Staffing)
 Professional Development and Compliance – 10%
 MCLE Requirements, Malpractice Insurance Requirements,
Networking Inside of Legal Community
 Practicing Law – 10% to 15%
 Is there even still time for this?
Daily Time Allocation
9© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.
 Office Space
 Physical (Shared or Private), Virtual (Regus), Home Office
 Utilize Technology
 Cloud Computing (Dragon Dictation, Evernote, Fastcase - FREE)
 Google Voice (Convenient, Compliant, and FREE)
 Staffing – Putting Your Team Together
 Unpaid Interns for “For-Profit” (U.S. Dept. of Labor FLSA)
 How Much Should Be In Your “War Chest”?
 6 Months if Possible
 Keep Your “Life Overhead” Low
 Don’t Make Any New Purchases (or Marry Someone Who Will)
Keeping Costs / Overhead Low
10© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.
Wait and Pray for Business?
NOT!
11© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.
Types of Services:
 Lead generation
 Directories
 You need both
 Many lead generation services also
give you a directory listing for free
Why?
 Volume
 Fast
 Capture market share
…you aren’t reaching today
 More cost-efficient
Services to Generate New Clients Now!
12© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.
 Response Time
 We live and die by the clock – Respond within 15 Minutes
 Return on Investment (ROI)
 How and Why did this client retain you?
 Repeated Attempts
 Persistence is key - don’t be afraid to be a “stalker”
 Rapport
 Remember that you are NOT special. There are a lot of Attorneys
out there (and some Non-Attorneys too). Why should this client
hire you?
4 Rs of Retaining More Clients
13© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.
 The most important part of a case is getting one
 It’s not enough to be a great lawyer
 You need to treat your marketing practices like any other asset
you have  Diversify, Diversify, Diversify!
 Constantly track results. What works? What doesn’t work?
 Don’t try to do it all yourself  No one has ever been successful
without a good support team
 Getting through your first 6 months is the main goal
 We’re looking for progress, not perfection
 Do what it takes, but focus on what actually produces
clients
Business Approach
© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.
Q&A
We Want to Hear From You…
15© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.
New Attorney Series
• SEO and SEM: An Introduction
• Waiting for Business? Don’t
• New Solo Maximizes Leads, Minimizes Costs
• Generating New business: Experience-Based Advice from Attorney Reza Torkzadeh
White Papers
• 2016 State of Online Marketing in the Legal Industry
• Optimizing New Client Opportunities
Others
• The Essential Social Media Collection
• Nurturing Leads into a Thriving Client Base
• Top Factors in Choosing an Attorney - Infographic
• Law Firm Websites: The Importance of Encouraging Interaction
Helpful Resources

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BASF Lunch & Learn - 11.30.2016

  • 1. © 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED. Surviving as a Solo Practitioner November 30, 2016 presented by: in conjunction with:
  • 2. 2© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED. Helping attorneys grow their practice with the largest legal marketing network  15M visitors + 100K requests for attorneys/month  Increase visibility & credibility – professional profiles/websites  Generate highly-targeted leads – 55+ practice areas nationwide  Convert 2X more website visitors to prospects – Live Chat Martindale-Nolo Legal Marketing Network
  • 3. 3© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.  Before: 7+ years as a solo practitioner in bankruptcy/tax law  Now: Educate attorneys in marketing their law practices  Client surveys and input provide insight and best practices  Today, I’ll cover:  Where consumers are looking for attorneys  Top 3 online marketing strategies  Day in the life of a Solo – Top 5 challenges  Key intake best practices About Bob Bob Somal, Esq. Marketing Specialist Martindale-Nolo Legal Marketing Network
  • 4. 4© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED. Online Marketing Today Lots of Opportunity… and Competition 76% Search Online1 CONSUMERS 1.3M Total in US2 500K Small Law Firms  SEO  SEM  Lead Generation  Directories  Social Media/Blogs  Other Advertising WAYS TO CONNECT ATTORNEYS 3 Source: American Bar Association. 1 Source: Lexis-Nexis Martindale-Hubbell study, “Attorney Selection Research Study,” conducted by The Research Intelligence Group, 2012. 2 Source: American Bar Association.
  • 5. 5© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED. 2016 Best Performing Techniques (Survey of 300 Attorneys) Source: State of Online Marketing | martindalenolo.com What is your best performing advertising medium?
  • 6. 6© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.  No additional staff – worked 70 hours a week  Key focus – Building my business  10% of time spent actually practicing law  Setting up a process for receiving clients  Started with the freebies  Google Voice  Dragon Dictation, Evernote, Fastcase  Did A LOT of networking (outside the legal community)  CPAs, RE Brokers, Auto Dealers  People in the situation of looking at someone’s financials  Considered other practice areas A Day in the Life of a Solo Attorney
  • 7. 7© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.  Start with an action plan every day  You are an ENTREPRENEUR – This means playing many different roles in addition to being an Attorney (Accountant, Compliance Specialist, Marketing Director, etc.)  Are you really a web designer? Are you wasting time?  Consider outside services for areas you don’t do well (Example: If you’re unable take calls, hire an answering service)  Solos have FLEXIBILITY. This also means that you are ALWAYS working.  How much time should be spent on business development? Lessons Learned
  • 8. 8© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.  Business Development – 60% to 70%  Advertising, Networking Outside of Legal Community  Practice Management – 10%  Accounting (CTA Reconciliation, Fee Structure (Flat, Hourly, or Contingent)), Human Resources (Staffing)  Professional Development and Compliance – 10%  MCLE Requirements, Malpractice Insurance Requirements, Networking Inside of Legal Community  Practicing Law – 10% to 15%  Is there even still time for this? Daily Time Allocation
  • 9. 9© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.  Office Space  Physical (Shared or Private), Virtual (Regus), Home Office  Utilize Technology  Cloud Computing (Dragon Dictation, Evernote, Fastcase - FREE)  Google Voice (Convenient, Compliant, and FREE)  Staffing – Putting Your Team Together  Unpaid Interns for “For-Profit” (U.S. Dept. of Labor FLSA)  How Much Should Be In Your “War Chest”?  6 Months if Possible  Keep Your “Life Overhead” Low  Don’t Make Any New Purchases (or Marry Someone Who Will) Keeping Costs / Overhead Low
  • 10. 10© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED. Wait and Pray for Business? NOT!
  • 11. 11© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED. Types of Services:  Lead generation  Directories  You need both  Many lead generation services also give you a directory listing for free Why?  Volume  Fast  Capture market share …you aren’t reaching today  More cost-efficient Services to Generate New Clients Now!
  • 12. 12© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.  Response Time  We live and die by the clock – Respond within 15 Minutes  Return on Investment (ROI)  How and Why did this client retain you?  Repeated Attempts  Persistence is key - don’t be afraid to be a “stalker”  Rapport  Remember that you are NOT special. There are a lot of Attorneys out there (and some Non-Attorneys too). Why should this client hire you? 4 Rs of Retaining More Clients
  • 13. 13© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED.  The most important part of a case is getting one  It’s not enough to be a great lawyer  You need to treat your marketing practices like any other asset you have  Diversify, Diversify, Diversify!  Constantly track results. What works? What doesn’t work?  Don’t try to do it all yourself  No one has ever been successful without a good support team  Getting through your first 6 months is the main goal  We’re looking for progress, not perfection  Do what it takes, but focus on what actually produces clients Business Approach
  • 14. © 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED. Q&A We Want to Hear From You…
  • 15. 15© 2016 INTERNET BRANDS, INC. ALL RIGHTS RESERVED. New Attorney Series • SEO and SEM: An Introduction • Waiting for Business? Don’t • New Solo Maximizes Leads, Minimizes Costs • Generating New business: Experience-Based Advice from Attorney Reza Torkzadeh White Papers • 2016 State of Online Marketing in the Legal Industry • Optimizing New Client Opportunities Others • The Essential Social Media Collection • Nurturing Leads into a Thriving Client Base • Top Factors in Choosing an Attorney - Infographic • Law Firm Websites: The Importance of Encouraging Interaction Helpful Resources