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BASF Lunch & Learn - 11.30.2016
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Surviving as a Solo
Practitioner
November 30, 2016
presented by:
in conjunction with:
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Helping attorneys grow their practice
with the largest legal marketing network
15M visitors + 100K requests for attorneys/month
Increase visibility & credibility – professional profiles/websites
Generate highly-targeted leads – 55+ practice areas nationwide
Convert 2X more website visitors to prospects – Live Chat
Martindale-Nolo Legal Marketing Network
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Before: 7+ years as a solo practitioner
in bankruptcy/tax law
Now: Educate attorneys in marketing
their law practices
Client surveys and input provide insight
and best practices
Today, I’ll cover:
Where consumers are looking for attorneys
Top 3 online marketing strategies
Day in the life of a Solo – Top 5 challenges
Key intake best practices
About Bob
Bob Somal, Esq.
Marketing Specialist
Martindale-Nolo Legal
Marketing Network
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Online Marketing Today
Lots of Opportunity… and Competition
76% Search Online1
CONSUMERS
1.3M Total in US2
500K Small Law Firms
SEO
SEM
Lead Generation
Directories
Social Media/Blogs
Other Advertising
WAYS TO CONNECT ATTORNEYS
3 Source: American Bar Association.
1 Source: Lexis-Nexis Martindale-Hubbell study,
“Attorney Selection Research Study,” conducted by
The Research Intelligence Group, 2012.
2 Source: American Bar Association.
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2016 Best Performing Techniques
(Survey of 300 Attorneys)
Source: State of Online Marketing | martindalenolo.com
What is your best performing advertising medium?
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No additional staff – worked 70 hours a week
Key focus – Building my business
10% of time spent actually practicing law
Setting up a process for receiving clients
Started with the freebies
Google Voice
Dragon Dictation, Evernote, Fastcase
Did A LOT of networking (outside the legal community)
CPAs, RE Brokers, Auto Dealers
People in the situation of looking at someone’s financials
Considered other practice areas
A Day in the Life of a Solo Attorney
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Start with an action plan every day
You are an ENTREPRENEUR – This means playing
many different roles in addition to being an Attorney
(Accountant, Compliance Specialist, Marketing Director, etc.)
Are you really a web designer? Are you wasting time?
Consider outside services for areas you don’t do well
(Example: If you’re unable take calls, hire an answering service)
Solos have FLEXIBILITY. This also means that you are
ALWAYS working.
How much time should be spent on business
development?
Lessons Learned
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Business Development – 60% to 70%
Advertising, Networking Outside of Legal Community
Practice Management – 10%
Accounting (CTA Reconciliation, Fee Structure (Flat, Hourly, or
Contingent)), Human Resources (Staffing)
Professional Development and Compliance – 10%
MCLE Requirements, Malpractice Insurance Requirements,
Networking Inside of Legal Community
Practicing Law – 10% to 15%
Is there even still time for this?
Daily Time Allocation
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Office Space
Physical (Shared or Private), Virtual (Regus), Home Office
Utilize Technology
Cloud Computing (Dragon Dictation, Evernote, Fastcase - FREE)
Google Voice (Convenient, Compliant, and FREE)
Staffing – Putting Your Team Together
Unpaid Interns for “For-Profit” (U.S. Dept. of Labor FLSA)
How Much Should Be In Your “War Chest”?
6 Months if Possible
Keep Your “Life Overhead” Low
Don’t Make Any New Purchases (or Marry Someone Who Will)
Keeping Costs / Overhead Low
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Wait and Pray for Business?
NOT!
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Types of Services:
Lead generation
Directories
You need both
Many lead generation services also
give you a directory listing for free
Why?
Volume
Fast
Capture market share
…you aren’t reaching today
More cost-efficient
Services to Generate New Clients Now!
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Response Time
We live and die by the clock – Respond within 15 Minutes
Return on Investment (ROI)
How and Why did this client retain you?
Repeated Attempts
Persistence is key - don’t be afraid to be a “stalker”
Rapport
Remember that you are NOT special. There are a lot of Attorneys
out there (and some Non-Attorneys too). Why should this client
hire you?
4 Rs of Retaining More Clients
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The most important part of a case is getting one
It’s not enough to be a great lawyer
You need to treat your marketing practices like any other asset
you have Diversify, Diversify, Diversify!
Constantly track results. What works? What doesn’t work?
Don’t try to do it all yourself No one has ever been successful
without a good support team
Getting through your first 6 months is the main goal
We’re looking for progress, not perfection
Do what it takes, but focus on what actually produces
clients
Business Approach
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Q&A
We Want to Hear From You…
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White Papers
• 2016 State of Online Marketing in the Legal Industry
• Optimizing New Client Opportunities
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• The Essential Social Media Collection
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• Top Factors in Choosing an Attorney - Infographic
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Helpful Resources