Personal Information
Organization / Workplace
Reading, United Kingdom United Kingdom
Occupation
Customer Experience Innovator & Team Mentor with 70+ client recommendations
Industry
Apparel / Fashion
About
WHAT DRIVES ME
I am obsessed with how customers behave. I delight in working with smart clients to make new and better stuff happen. Training them to get and apply breakthrough insight at speed.
CLIENTS
Most clients are world class retailers or experience brand owners. Most have been clients for years. Like LEGO where I and the team am lucky enough to regularly help the leadership in Billund on all sorts of product and channel innovations.
I love working with the best... so do my clients. Argos, Abbvie, Boots, CBI, Co-operative Supermarkets, CrossRail, Danone, Dyson, Bauer Media, Gen Mills, J&J, LEGO, Orange, Prudential, Sainsburys, Samsung, Tesco,Trinity Mirror Group & Vodafone
EXPE...
- Presentations
- Documents
- Infographics
The Journey Mapping Guidance Cabinet Office[1]
Gerald Power
•
14 years ago
PSFK Future of Retail 2016 Summary Report
PSFK
•
8 years ago
7 Tips to Beautiful PowerPoint by @itseugenec
Eugene Cheng
•
11 years ago
Branding is Dead: Long Live Brand Experience
Graham Brown
•
9 years ago
10 things that only existed in sci-fi movies (by @creaxnv)
CREAX
•
9 years ago
PSFK Future of Retail 2015 Report - Summary Presentation
PSFK
•
9 years ago