The document summarizes Clover Imaging Group, describing it as a leading global provider of remanufactured toner and inkjet cartridges. It provides unparalleled support and solutions to dealers, OEMs, and retailers through its diverse product range. Clover has manufacturing facilities around the world, over one billion in annual revenue, and supports its products through continued engineering innovation.
2. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
The Clover Imaging Group provides unparalleled support, collection opportunities, and solutions to independent
dealers, OEMs, and retailers throughout the imaging channel. Our diverse array of products range from
remanufactured toner, ink, and postage cartridges, to refurbished fusers, printer, and server parts. We support these
products with a continued investment into engineering and innovation.
M I S S I O N S TAT E M E N T
3. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
G L O B A L R E A C H
Manufacturing
Distribution
4. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
C O M PA N Y S N A P S H O T
• Clover was founded in 1996
• Headquartered in Hoffman Estates, IL (just outside of Chicago)
• Since 2005 Clover has acquired dozens of companies including Dataproducts, West Point Products, and MSE
• Leading global provider of electronic asset lifecycle management and innovative environmental solutions
• Largest provider of remanufactured laser and inkjet cartridges and printer parts globally
• Over one billion in annual revenue
• 38 patented and patent-pending manufacturing production processes
• Largest empty cartridge collector in the industry (more than 7 million assets per month)
• Proprietary robotics and process automation
• Largest parts distributor (Authorized Parts Reseller for HP and Lexmark)
• Leading Managed Print Services provider with more than 250,000 devices
• World’s largest empties broker to the industry
5. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
THE MANUFACTURER YOU CAN
TRUST
• Clover respects OEM patents and rights
ensuring all products are IP-cleared.
• Clover’s print cartridges are manufactured
using non-infringing components.
• Clover’s print cartridges are guaranteed to
meet or exceed OEM performance.
• Clover is instrumental in working with
OEMs (ISC) in creating definitions and
standards for remanufactured cartridges
• Clover is engaged in ongoing
communication with ISC to foster an open
relationship
I N T E L L E C T U A L P R O P E RT Y
STANDARDS CREATION
6. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
US TIER 1
PARTNERS
OEM
PARTNERS
PARTS
PARTNERS
S T R AT E G I C PA RT N E R S H I P S
7. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
Enterprise Resource Planning (ERP) is a system that automates business processes in order to increase
business efficiency and meet various B2B demands
E R P I N T E G R AT I O N S
• e-automate® ERP
• FMAudit®
• DDMS® ERP
• Red Falcon™
9. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
P R O D U C T S & S E RV I C E S
• Manufacture over 3 million cartridges
per month
• Industry’s most comprehensive product offering
with over 12,000 SKUs
• Product offering includes laser, color laser, ink,
extended yield cartridges, MICR, postage meter,
thermal transfer ribbons
• Global distribution with industry’s largest in-stock
inventories
• Dedicated category management and
merchandising teams
• Comprehensive standard and private label
cartridge collection programs
• Consumer electronic private label trade-in
programs
• MPS special build cartridges
• Lexmark Compliant Master Distributor
10. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
TONER CAPABILITIES
EMPTIES
• 3 million+ units processed per month
• Total capacity above 4 million
MANUFACTURING
• 1.4 million mono units manufactured per month
• Currently capacity at 1.8 million cartridges per
month
• 600,000+ color units manufactured per month
PACKAGING
• 2.5 million cartridge capacity per month
• 2 million+ units packed per month
G L O B A L M A N U FA C T U R I N G E X C E L L E N C E
INK CAPABILITIES
EMPTIES
• 25 million cartridge capacity in Ithaca
• Currently processing and storing 83 million
MANUFACTURING
• 3.5 million cartridge capacity in Ithaca per month
• Currently manufacturing 1.5 million cartridges per
month
PACKAGING
• 4 million cartridge capacity in Ithaca per month
• Currently packaging 1.5 million cartridges per
month
11. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
• Increased accuracy, consistency, and efficiency.
• Repeatability of high-precision processes.
• Elimination of variability in processes with a dramatic
effect on quality.
• Built-in process versatility to support manufacturing
environment.
Ensuring repeatable consistent quality with robotic
automation
ADVANTAGES OF ROBOTICS & AUTOMATION
R O B O T I C S & E N G I N E E R I N G
12. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
• Collection and inspection of cores and raw materials
• Owners and developers of diverse patent portfolios for
toner/inkjet processes
• Over 150 degreed engineers
• Customized machining and robotics
• Employing over 50 specialized R&D team members
• Manufactured in-house in a dedicated monochrome laser
facility
• Recycle any unusable components so they are not released
into the waste stream
• Dedicated QC team maintains ongoing testing to ensure
products are performing to our standards
• Dedicated packaging team ensures the best solutions are
being used to protect products during shipment
• In-house technical support team assists customers with
inquires and troubleshooting
V E RT I C A L I N T E G R AT I O N = T O TA L Q U A L I T Y C O N T R O L
CONTROL OVER THE ENTIRE SUPPLY
CHAIN
TO MAXIMIZE VALUE & MINIMIZE COST
13. Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
PAT E N T E D T E C H N O L O G I E S
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
14. Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
PAT E N T E D T E C H N O L O G I E S
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
16. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
HANDS-ON TRAINING
Personalized training
programs are designed to
provide the experience techs
needs to accurately
troubleshoot the most popular
MPS printers
CERTIFIED
INSTRUCTORS
Certified instructors guide
students through everything
from basic theory to complex
troubleshooting techniques
T R A I N I N G S O L U T I O N S
END RESULTS
Technicians will leave training
classes prepared to repair laser
printers on the first call and will
be backed by our industry
leading tech support group
17. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
T R A I N I N G S O L U T I O N S
TECH SUPPORT
Tier 1 – Dedicated support team
for troubleshooting common
product related questions
Tier 2 – Inside Technical
Support Team for escalating
issues
Tier 3 – Field Resolution Team
with nationwide dispatch
capabilities
HELP DESK
Custom branded triage, live
phone coverage, and
dispatch to your teams
LIVE CHAT
Communicate with a live tech
support team member for
immediate answers to IT,
product, or purchasing
questions
18. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
ESHOTS
Custom branded email
marketing including new
product announcements
VIDEOS
Custom branded videos to
email out or post online
POSTCARDS
Custom branded high
quality postcards to send
to clients
FLYERS
Custom branded flyers
cover topics like mono
and color toners, inkjet,
MPS, and more!
M A R K E T I N G S O L U T I O N S
19. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
• Remote Monitoring Software
• TCO Pricing Calculator & Proposal Generator
• SalesPro: Comprehensive Sales Training
• Axess Express: Full Service MPS contract management
• Axess Auto Toner Fulfillment
THE MOST COMPREHENSIVE SUITE OF SOLUTIONS
DESIGNED TO HELP YOU BE MORE SUCCESSFUL
WITH MPS
M P S S O L U T I O N S
Dealers can choose the infrastructure tools they need
to fit their program and business model.
Axess is supported by a dedicated team of MPS
technical, operational and sales support staff
employed by Clover Imaging Group.
20. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
21. Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
PA RT S
PRINTER PARTS
Power Supplies
Paper Feed Mechanisms
Scanners
Printheads & Modules
MAINTENANCE KITS &
FUSERS
Paper Pickup Rollers
Paper Feed/Separation Rollers
Transfer Rollers
Fuser Assembly
Gloves & Manual
1 Year Warranty
Servers
Blades
Networking Routers Switches & SFPs
Memory
Hard Drives
Controller & HBA Cards
Processors
Infrastructure
Power Supplies
Tape Drivers
MSA Storage
Spare Parts
COMPUTER & SERVER PARTS
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
23. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
E C O - S E RV I C E S – C L O S E D L O O P
24. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
E C O - S E RV I C E S – C O L L E C T I O N S
MAXIMUM PAYOUT
Receive maximum credit for
empty laser cartridges, inkjet
cartridges, and small
electronics returned to us
through your program
CUSTOMIZED
MARKETING MATERIAL
Free promotional
materials to help you
promote your collection
program
SUSTAINABILITY
REPORTING
Detailed environmental
impact reporting, perfect
for inclusion on your
website or in your
promotional materials
25. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
Certifiably reforest your
paper consumption by
planting trees where the
planet needs them most
Easily integrates with
Axess MPS remote
monitoring software
Enables dealers and their
customers to replenish
natural resources and reduce
their carbon footprint
PrintReleaf’s proprietary sustainability software integrates with Axess MPS to help dealers and their customers offset the
environmental impact of paper consumption by planting a tree for every 8,333 pages printed
OFFSET YOUR ENVIRONMENTAL FOOTPRINT
E C O - S E RV I C E S
26. T I T L E H E R E
Confidential and Proprietary – this document is intended solely for the use of the individual or entity to whom is addressed and may not be copied
or disclosed to any person whatsoever without the specific advance written permission of Clover Technologies Group, LLC.
I N S U M M A RY
• Unsurpassed global manufacturing power and OEM comparable product quality engendered by vast engineering
infrastructure, vertical integrated systems, and patented technologies
• The markets most comprehensive product offering
• The markets most robust solutions and services portfolio encompassing technical service, training, and MPS
• The markets most powerful suite of end-user facing, high impact marketing under Marketing Platform 2.0
• The markets largest and most diverse core and e-waste asset collection programs
• Unsurpassed logistical, connectivity, and shipping capabilities
THE MOST POWERFUL SUITE OF PRODUCTS, SERVICES, AND SOLUTIONS