Benjamin_Bradberry_Resume

BENJAMIN BRADBERRY
Cell: (727) 243-5856
E-MAIL: bbradber01@verizon.net
To the Hiring Manager,
I have a great deal of experience in the field of Configuration and Change Management. I
engineer highly complex and large scale environments promoting the success of the associated
projects. Please read over my resume and give me a call at 727-243-5856 any time to arrange a
time to discuss.
Sincerely,
Ben Bradberry

Benjamin Bradberry
BENJAMIN BRADBERRY
Cell: (727) 243-5856
E-MAIL: bbradber01@verizon.net
SUMMARY
I have over 20 years of experience specializing in Configuration and Change Management.
I am highly proficient in identification and evaluation of best practice methodologies and
software for satisfying the objectives of an organization. Capitalizing on standards such as SEI
CMMI processes and procedures, I establish organizational structures which make it possible for
organizations to seamlessly integrate multiple groups and organizations adding a tremendous
return on investment and value added relative to reuse of developed systems and products.
I am an expert in engineering environments with a focus on promoting collaboration amongst all
areas of an organization. I have repeatedly successfully established capabilities that have given
organizations the ability to meet and exceed quality and performance expectations for their
products and operations at a reduction of overall cost and risk to the organization and client.
I possess exceptional skills for leveraging organizational resources and building successful
teams. Adaptability and flexibility are key traits that allow me to capitalize on existing
organizational strengths to design the best fit CM practice in order to establish and improve on
core team knowledge of Configuration and Change methodologies and practices propagated
throughout the organization adding value to the processes put in place and the teams that use
them.
Meticulous program management, process modeling, and business process improvement
disciplines. The processes and procedures I engineer are designed with repeatability, scalability,
and reuse in mind which maximizes long term added value through reduction of one off process
models.
I am a proponent of thorough documentation, records management, status reporting to
management and coordination of activities amongst resources. As a result, I have excellent
written and verbal communication skills.
TECHNICAL SKILLS
Software:
Apple Configurator for Mobile Device Management (MDM) of IOS Devices, Microsoft
(SharePoint, InfoPath, MS Office, MS Project, Visual Source Safe (VSS), and Visual Studio
2008 with Team Foundation Server), IBM Rational Suite (ClearCase, ClearQuest, RequisitePro,
Test Manager / Quality Manager, UCM, and RUP) BIRT/Crystal Reports, HP Quality Center,
Serena PVCS VM and Tracker, MVS, UNISYS, Java, C, Cobol, Client/Server and Web Apps,
ANT, eProject, , and several uniquely customized packages utilizing FTP, SFTP, XML, Perl,
Batch, Visual Basic, and UNIX Shell Scripting.

Benjamin Bradberry
Operating Systems:
UNIX, LINUX, Apple (MAC OS X, IOS), Microsoft Windows (XP, 2000, 2003, Vista, Win7,
Win8)
Databases:
Oracle Application Server, MS SQL Server 2000, MS Access
HIGHLIGHTS:
Technical Expertise:
Linking multiple tool suites in a seamless environment that promotes the ability to design, code, build,
test, and deploy an application within a fully controlled environment with full traceability and
restorability throughout the entire process is a key factor in every CM implementation I have undertaken.
Therefore, I have striven to highly educate myself with an advanced knowledge on Apple, Microsoft,
IBM, and HP product installation, and Integrated Development Environment configuration in support of a
full Project Life Cycle Work Flow model supported by the Best of Breed toolsets available.
Most recently my skills were utilized to establish a fleet of Apple IPads to be used as field devices for
technicians in the field in support of electronic work order management capabilities. This required that I
engineer a Mobile Device Management (MDM) process and procedure to take off the shelf iPads, add
them to a private cellular network, apply a custom configuration established utilizing Apple Configurator
on a MAC and including a Google Authenticator app for 2 factor authentication, then a device
management system to support their distribution and use in the field.
My ClearCase experience encompasses implementation of a fully integrated ClearCase/ClearQuest
Unified Change Management configuration providing the project team with the ability to take full
advantage of the capabilities that true end to end Project Life Cycle Management environment can
provide. This initiative also included full integration with the Mercury test suite with the introduction of
the of the Quality Center Synchronizer which integrates ClearQuest with Test Director.
I have installed and configured UCM projects utilizing all three Web, Windows, and UNIX Clients for
the rational suite, the ClearCase Remote Client, and created multiplatform view configurations within a
single project by utilizing either the Hummingbird Maestro NFS utility or Samba for the Windows
Clients. I have implemented development models that utilize both an individual development stream and
the concept of team streams for more effective collaboration on related work areas. All work was activity
driven with scheduled and user driven delivery of selected activities with associated change sets to the
integration stream for automated baselining, build, packaging, and deployment for promotion to test and
production utilizing both UNIX Scripts and the ANT build utility. I provided additional functionality to
project teams for off site development activity by implementation of the Rational MultiSite Utility for CC
and CQ and implementation of the CC Web client on a UNIX web server. I have also written detailed
instructional documentation on how to login, and setup a specialized integration of development team
stream view via the NT and Web based clients. In addition to establishing expert knowledge and
experience in the implementation, configuration and support of ClearCase and ClearQuest, I have lead
and performed many migration projects involving transition from legacy SCM environments such as
PVCS, VSS, and CVS, among others to a more robust ClearCase and ClearQuest environment.

Benjamin Bradberry
My experience with ClearQuest has been in the implementation and configuration of ClearQuest using
various backend dbs such as Oracle, MS SQL Server 2000, and Access on both UNIX and NT servers
and with Windows, UNIX and NT Web clients. Through CQ Designer I have customized the tool to
serve as a single centralized environment for all project management initiatives including the standard
Change Management practice records such as Defect and Enhancement Requests as well as multiple
added stated record types such as Status, Milestones, Production Support Requests, Risks, and Issues,
Action Items, and Business Transformation. I have added and linked all these record types with special
reference list fields and added additional stateless record types in support of project management
objectives much like the default types of Customer and Project, such as Facility and Payer, and Patient
Account System records in support of a healthcare web application project dealing with electronic billing.
I have configured multiple automated reports within ClearQuest utilizing the Crystal Reports link which
allows users to dynamically generate a custom formatted HTML, PDF, or Word report with a single click
of the mouse. I have added many customized Record and Global Scripts in VB and Perl to control such
things as user access, field permissions record list referencing from other record types, and the newly
added security context field which allowed for allocated specific record viewing by group within a single
project. This allowed for a support type project to utilize a single ClearQuest project to support multiple
clients, each with a restricted view of specific records based on their group and customer record
affiliation.
Management Expertise:
In order to provide the required levels of capability to the organizations that I have been associated with, I
have on many occasions taken on the role as Project Management Office and Quality Assurance process
engineer and advisor. In this role I have incorporated and directed project resources for Project
Administration incorporating formal PMO practices such as project planning, resource management
(estimation and scheduling), status reporting, production support, and issue management. I have
implemented Quality Assurance practices involving such activities as test planning, execution, and
certification, and overall change management related to project scope change requests, defect reporting,
resolution tracking, and retest. I have on many occasions provided support and direction to senior
management, and project staff toward setup and performance of practices such as Change Control Board
operations and the Executive Steering Committee processes and procedures dealing with scope
management, and formal requirements engineering.
PROFESSIONAL EXPERIENCE
Kavaliro Consulting 08/2011 – Present
• Duke Energy – Grid Modernization Project, St. Petersburg, FL
Configuration and Release Management Manager
Responsibilities:
Contracted as a subject matter expert to design and implement work product management
and release management practices and procedures for the Next Generation Demand
Response projects (Advanced Metering Infrastructure, and Load Management Systems
for Residential and Commercial Demand Response and Work Order Management).
Major Accomplishments:

Benjamin Bradberry
• Performed initial evaluation and assessment of the project’s CM capabilities in
relation to those desired by the client and provided results in a briefing to senior
management.
• Established physical materials management and control over test lab metering
equipment, telecom devices, workstations, and tools.
• Worked with system architects and business analysts to gather requirements and
capture in Borland CaliberRM and publish requirement baselines to HP Quality
Center for traceability to test cases.
• Established release management framework for multiple internal and hosted
application system delivery.
• Established work product management practice compliant with established SEI
CMMI criteria.
• Coordinated initial setup and support for multi-stage parallel life cycle environments.
• Established Technology Escrow Process and Procedures for third party vendor
products.
• Built and maintained multiple project integrated MS SharePoint sites.
• Established environment user access management processes for new hosted
environments and sites including creation and support of web based MS InfoPath
forms imbedded in MS SharePoint Site.
• Coordinated commissioning and decommissioning of multiple hosted environments
based on needs of the organization and cost control.
• Designed and Built MDM solution for Field Technicians installing Demand Response
Devices (WiFI and Cellular Switches and Thermostats) and utilizing electronic Work
Order Management systems at customer sites.
Science Applications International Corporation (SAIC) 07/2009 – 08/2011
• Veterans Health Administration (VHA) / Department of Defense (DoD) Interoperability
Program – Captain James A Lovell Federal Health Care Center (JALFHCC) project,
Bay Pines, FL 07/09 – Present
Configuration/Change Management Manager
Responsibilities:
Contracted as a subject matter expert to design and implement Configuration and Change
Management practices for the JALFHCC project.
• Established CM Requirements of the legacy project environment.
• Worked with established CM resources to establish, enhance, and support the VHA
and the VHA/DoD Joint CM solution that would not only support their identified
criteria and objects, for the overall program.
• Guided fellow CM Team members and Project Management staff toward taking
advantage of the considerable resources already established within the VHA Office of
Enterprise Development (OED) related to CM, Test, QA, Lessons Learned, and
multiple other items available as templates or examples for reuse.

Benjamin Bradberry
• Coordinated activities with program and project vendors for capture and deployment
of third party delivered systems and documentation.
• Lead the CM Team in the full implementation of a highly structured and fully OED
compliant CM process and procedures enhanced to include and coordinate with all
interoperability program partners in addition to the VHA such as the DoD and Navy
systems and staff.
• Performed initial evaluation and assessment of the program’s CM capabilities and in
relation to those required and or requested for the program and project and provided
in briefing to senior management.
• Served throughout as an active participant on the VHA OED CM Committee and
chaired multiple sub-committees associated with production and delivery of
documents to set the standards related to CM, Change Management, Risk
Management, and Issue Management for the HSD&D operation.
• Coordinated extensive technical review evolutions involving additional resources and
activities in support of review and disposition of multiple changes to the existing
approved documentation and system configuration.
• Coordinated communication of information, transition of issues and change requests,
and deliverables to and from Vendors and Stakeholders.
• Established VHA internal and joint program level publication process procedures
based on management criteria for visibility and access.
• Coordinated multiple collections of project documentation for various review
activities such a Product Documentation and Component Design Reviews.
Electronic Data Systems (EDS)/Hewlett Packard (HP) 11/04 – 07/09
• State of Ohio Medicaid Information Technology Systems, Columbus, OH 9/2007 –
7/2009
Responsibilities:
Management practices for the EDS/HP Project for the State of Ohio Department of Jobs
and Family Services Medicaid/Medicare Information Systems.
• Assessed CM Requirements to satisfy criteria for the project.
• Evaluated capabilities of existing and planned hardware and tool configurations.
• Made recommendations for implementation of tools and configurations for
Configuration, Change, Issue, and Risk Management.
• Assessed capabilities of chosen tools for integration and created architecture and
design documentation for full implementation of integrated environment.
• Implemented CM environment and tools in compliance with requirements and
approved design.
• Established CM staffing plan including position descriptions.

Benjamin Bradberry
• Established project staff training plan for CM and generated customized training
material based on project CM environment configuration.
• Conducted user training and ongoing support of the established CM environment and
tools.
• Continued customization and enhancement of the tools, processes, and procedures in
parallel to support of established functionality and capabilities.
• Established Criteria for and implemented integration between in house requirements
management db’s, ClearQuest, ClearCase, Visual Studio, and Mercury Quality
Center.
• Established and staffed first and second level technical and administrative support for
Project team and Client staff related to CM and Test environment tools and processes.
• Organized and facilitated all aspects of the Change Management practice including
Triage, Pre review, and Change Control Board activities.
• Acted as Release Manager for successive iterations of the project both participating in
and coordinating the resources and activities of a product deployment team.
• Participated in multiple client commissioned IV&V activities related to supplying
documentation and reports on project configurations and status.
• Veterans Health Administration Office of Information, Bay Pines, FL 11/2004 –
08/2007
Responsibilities:
Management practices for the Patient Financial Services System Project and the Common
Services Portfolio of multiple projects.
• Established CM Requirements of the legacy project environment.
• Guest Speaker on Project Baselining Methodology at IBM Rational Software
Developers Conference 2005.
• Established a CM team and a Project CM Presence within the Enterprise CM effort
for all of HSD&D and worked to enhance and support the enterprise effort toward a
solution that would not only support their identified criteria and objects, but will also
become a viable solution for legacy projects such as the one I was currently assigned.
• Guided the CM Team and Project Management and Staff toward taking advantage of
the considerable resources available by implementation of the HSD&D Enterprise
CM environment.
• Coordinated activities with CBO vendors responsible for third party COTS system
integration with VA systems.
• Initiated and coordinated the initial offerings of the Rational Suite Training to be
offered by SEPG to the HSD&D organization.
• Lead the CM Team in the full implementation of a highly structured and fully
HSD&D SEPG compliant CM process and procedures which have been singled out in

Benjamin Bradberry
a recent Quality Assessment of the project as a Best Practice and which are currently
undergoing a SEI CMMI evaluation being conducted by the HSD&D SEPG to set the
benchmarking for future SEI CMMI evaluations.
• Served throughout as an active participant on the Enterprise CM Committee and
chaired multiple sub-committees associated with production and delivery of
documents to set the standards related to CM, Change Management, Risk
Management, and Issue Management for the HSD&D operation.
• Coordinated additional resources activities in support of my team in the creation and
highly productive use of the first multiple site setup of legacy VistA accounts within
the test lab to establish a true SQA certification environment within the Bay Pines
Test Lab.
• Coordinated communication of information, transition of issues and change requests,
and deliverables to and from Vendors and Stakeholders for the Business Ware and
Delivery Services projects.
• Initiated centralized Change, Issue, and Risk Management for all the Messaging and
Information Systems program projects.
• Delivered requested proposal on CM staffing for Centralized CM for Common
Services Portfolio then expanded centralization effort to the entire Common Services
portfolio based on proposed staffing plan.
• Coordinated EDS’s Response to the Configuration Management competency Request
for Quote task order.
Merrill Lynch, Jacksonville, FL 5/2004 – 11/2004
Rational Implementation Specialist
Responsibilities:
Contracted as a subject matter expert to enhance and upgrade the Jacksonville site
implementation of the fully integrated Rational Suite to include RequisitePro, TestManager,
ClearQuest, ClearCase, and Rose, and IDE integration with VS.Net.
• Enhanced initial implementation of ClearCase to support new .NET based application
management and distribution.
• Upgraded the initial implementation of ClearQuest to support tool integration by adding and
configuring several packaged upgrades to the existing schema.
• Fully integrated RequisitePro, TestManager, Robot, ClearQuest, ClearCase, and Rose.
• Enhanced ClearQuest environment to include additional functionality such as Multiple user
assignment, Automated Audit Logging, Automated Email Notification (through scripts and
CQ email rules), and Report Generation via Crystal Reports from within ClearQuest.
• In additional to the enhancements delivered, I provided supporting material such as project
planning, requirements, architecture, and design documents.
Progressive Insurance, Cleveland, OH 10/2003 – 3/2004
Change Management Consultant

Benjamin Bradberry
Responsibilities:
Contracted as a subject matter expert to design and engineer a Change Management System
featuring IBM Rational ClearQuest version 6.0, utilizing MS SQL Server 2000, and MS
Access db’s.
• Implementation of an environment with custom record types in support of Enhancement and
Defect change requests.
• After initial implementation, I was asked to expand the initial environment to include Issue
and Risk Management with custom record types for Issues, Risks, Mitigation Plans, Project
definitions, and Task Lists, all of which had been originally configured utilizing Lotus Notes,
MS Directory Services, and an intranet web site.
• Established functionality for integration of ClearQuest and RequisitePro via the Rational
Project Administrator tool.
• Evaluated CM-Logic utilities for email and reporting functionality and determined the ability
to utilize Rational SoDA for reporting in place of Seagate Crystal Decisions which is no
longer included in the Rational Licensing and packaged with ClearQuest software.
• Included in this and all environments I have engineered are capabilities for automated
notification and coordination of approvals through electronic review and signoff. A unique
challenge with this implementation was to configure the system to utilize an automated
notification and reporting process located on a centralized server rather than the commonly
utilized workstation based functionality.
• Additional to the environment I delivered were supporting deliverables such as user
documentation, multiple architecture, design, and indoctrination presentations.
• I also provided information and instruction on methodology established for a formal Change
Control Process and on conducting Change Control Board meetings and Quality
Assessments.
Perot Systems, Inc., Tampa, FL 8/1999 – 10/2003
Configuration Management Lead and Process Engineering Specialist
Responsibilities:
Served as CM lead for the Technical Resource Connection (TRC) subsidiary of Perot
Systems on several of TRC’s major client projects across multiple industries including;
• HealthCare,
• Insurance,
• Retail/e-Tail,
• Pharmaceutical,
• State and Federal Government,
• Financial, and
• Supply Chain Management.
Each of these began with an assessment of project requirements, evaluation of possible
solutions, and then engineering and implementation of end to end product development life

Benjamin Bradberry
cycle process and procedures, and utilities capable of supporting all the functional
requirements of the project including documentation on methodology, and best practices such
as Change Control Board operations and Quality Assurance.
• Engineered and supported all project activities related to Project Life Cycle Management and
Quality Assurance.
• Trained, mentored, and directed the activities of multiple client and internal staff assigned to
PMO and CM roles.
• Hands on duties included researching, evaluating, and configuration of various utilities such
as eProject, ColabNet, VSS, PVCS VM and Tracker, CVS, SourceForge, TestDirector,
WinRunner, LoadRunner, QSS DOORS, Rose, Platinum Harvest and many others in support
of internal and external projects for various activities, such as project management, build
system engineering and execution, change management process engineering and support,
configurable item repository management, and collaboration.
• I established and promoted project team collaboration processes and procedures, involving
coordination of interrelationships and communication between various project teams such as
development, documentation, test, and production support to meet the project goals for high
quality software products.
• The primary toolset I implemented configured and maintained in support of these activities
were the most current versions of Rational ClearCase and ClearQuest at the time. The later
with a backend UNIX based Oracle Database.
• The configurations I put in place with these tools included a multiplatform UCM linked
configuration using all three (NT, UNIX, and Web) clients, to support multiple remote site
development and a fully automated centralized integration build.
• The aforementioned environments were in support of many project and product lines initiated
and produced by TRC with UNIX and NT Web Based Product development utilizing Visual
Age for Java which was transitioned over to Web Sphere Studio, development editors such as
JBuilder, and Eclipse, CORBA Based Rules Engines, and database configurations utilizing
DB2, Oracle, and SQL Server.
• The CM/SCM/and Change Management Systems I put together in support of these Web
Based Product Development Projects were primarily constructed with a UNIX based core
repository with interfaces to other platforms and a UNIX based build system all coded in a
combination of UNIX Shell Scripts, XML, Pearl, and ANT build utility instructions, and
Visual Basic and Perl Scripting imbedded in the Change Management DB Schema for
Oracle.
Additional Work Experience:
Blue Cross Blue Shield of Florida 3/99 – 8/99
Release Engineering Consultant
• Established formal life cycle promotion model in parallel systems (ENDEVOR and PVCS).

Benjamin Bradberry
• Mentored internal staff to establish core knowledge of ENDEVOR configuration support.
• Increased level of awareness by senior management on quality assurance best practice.
Unisys, City of Chicago Y2K Project 8/98 – 2/99
Configuration Management Design Engineer
• Engineered and Implemented formal Configuration Management Plan for all legacy software
and systems.
• Mentored Unisys and City of Chicago Staff on configuration and execution of a controlled
delivery and reintroduction of code outsourced for analysis and conversion.
• Increased level of awareness by senior management on change management and quality
assurance best practice.
Unisys, Massachusetts Department of Revenue (MDOR) 8/97 – 8/98
Configuration Management Primary Consultant
• Engineered and Implemented formal Configuration Management Plan for all legacy software
and systems as well as multiple new project development efforts.
• Established secure environment for outsourcing Y2K conversion of legacy source by
overseas third party vendor.
• Established multi level support organization for CM environment.
• Mentored Unisys and MDOR Staff on management and execution of formal CM best
practice activities.
• Provided instruction to senior level project staff on establishing a Change Control Process
and conducting Change Control Board meetings and Quality Assessments.
INTERSOLV project at Smith Barney 4/97 – 8/97
Configuration Management Design Engineer
• Designed and engineered multiple platform build and test lab for formal build and automated
test script execution for multiple parallel development projects.
• Documented and supported configuration management activities for all INTERSOLVE based
projects at Smith Barney.
• Established core knowledge of CM within INTERSOLV and Smith Barney project support
staff.
• Provided instruction to senior level project staff on control and maintenance of established
build and test lab.
MCI Intelligent Services 11/94 – 4/97
Systems Analyst III

Benjamin Bradberry
• Engineered and Implemented formal software configuration management environment for
parallel platform development operation involving mainframe and pc based efforts.
• Established and supported parallel, concurrent release, cross platform code migration, build,
and promotion through all product development life cycle phases.
• Trained and mentored multiple users and administration staff on use and support of formal
CM environment processes and procedures.
• The CM environment and methodology I established served to improve performance and
quality of the MCI Intelligent Services Platform systems resulting in an overall savings of
over one million dollars annually.
• Established best practice model for legacy MCI mainframe systems based on the initial
successes.
GTE Data Services 12/93 – 11/94
Systems Analyst Consultant
• Served as on call production support engineer for all mainframe nationwide online and batch
operations.
• Conducted investigation and corrective action to maintain mission critical systems for GTE
billing and customer support environments, databases, and systems.
• Supported gradual transition of local data center operations to new site and gradual shutdown
of local data center over a one year period.
• Mentored local and remote staff on operational and on call support requirements as data
center staffing was reduced and relocated to new site.
EDUCATION
USN Nuclear Power School, 1987
B.S. in Computer Science, Angelo State University, 1993
ClearCase User's Course (NT/UNIX)
ClearCase Administrator's Course (NT/UNIX)
Clearance:
Top Secret - 1985 – 1987; Secret 1987 – 1991; Top Secret – 2009 - 2011

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