Bayu Wicaksono

Baltimore, Maryland Area United States

Manager, Operations Research

Technology / Software / Internet

Bayu Wicaksono has 10+ years of diversified experience in Contact Center Strategic Resource Planning/Optimization and Software Development Industry. Graduated from Purdue University with a Master's degree in IE/OR, he is an excellent communicator, documentation lover, and analytic savvy who consistently achieve goals and exceeding expectations. He also has an extensive experience both in managing a team and in developing algorithmic solutions to complex problems by utilizing linear programming, discrete event simulation, statistical/stochastic analysis and simulation modeling, time series forecasting, and many other OR methodologies. He holds several (pending) patents relating to conta...