Traits of a successful salesperson include: 1. Being a good listener to understand customers better and enhance communication skills. 2. Asking qualifying questions to narrow products and discover customer needs. 3. Having confidence which builds resilience and credibility with customers.

1. Traitsofa successful
salesperson

2. A sales person is an employee who
commercializes a certain company’s
products or services.
They are also known as sales
representatives or salesmen and their main
function is to persuade customers to
purchase what they are offering.
Sales person

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qualitiesofa goodsalesperson
Bea goodlistner Askquestions
Superfriendly Followup
Confidence
relentless
07 08
Honesty Knowledge

4. sales person should make a conscious effort not
to just hear what people are saying but to take it
in, digest it and understand.
● Listening enhance your ability to understand
better and make you a better communicator
● Listening increases productivity, boosts
confidence and reduces errors.
beagoodlistner

5. ● Asking qualifying questions narrows your
product offerings and allows you to focus on
a target audience.
● Asking questions help you gain perspective,
gather information and you can discover the
buyer's buying process
Askquestions

6. Confidence is a powerful quality to have when
you’re in a high-pressure role like sales.
It builds a kind of emotional resilience that’s vital
for sustained sales success.
● Confident salespeople also gain a lot of
credibility with their customers.
● Encourages risk taking and helps your
customers think differently.
Confidence

7. Being friendly and polite to all customers is a
great way to make people feel welcome as
soon as they walk in the door.
Making a customer feel comfortable is
extremely important .
If you’re friends with your best customer, it will
often eliminate the need for price checking,
price negotiating, bidding and delivery time
demands.
Superfriendly

8. When you follow-up with customers you are
able to know their preferences and what they
are expecting from you.
Follow up understands the customer’s
problems and identify their primary needs to
which they might be looking for a solution.
Without following up with the prospect to know
these aspects, salespeople can never
understand their product fit for customers.
Followup

9. relentless
Without drive, and a commitment to
succeeding, it's hard to have a career in sales.
You need to be able to bounce back.
salespeople face rejection nearly every day,
sometimes multiple times a day. If you can
take that rejection and ultimately understand
why you're being rejected, you'll be more
valuable to your customer as a problem
solver.

10. honesty
Honesty is one of the most important factors
in deciding whether or not they want to do
business with you because dishonesty can
impact everything from customer retention
rates to company culture.
Honesty isn't just the best policy, morally
speaking. Truthful communication is also a
lucrative sales strategy that will serve you well
in your career.

11. ProductKnowledge
Product knowledge is an essential sales skill.
Understanding your products' features allows
you to present their benefits accurately and
persuasively.
Customers respond to enthusiastic sales staff
who are passionate about their products and
eager to share the benefits with them.

12. The ability to empathize with
your customer
02
03
skillsof a goodsalesperson
The ability to uncover
challenges and discover
your prospects pain points
The ability to handle
objections
01

13. habitsof agoodsalesperson
1. Worry about what you can control
2. Only do things that make you money
3. Focus on the pipe, not sales.
4. Get face to face constantly
5. Understand the customers better
6. Leverage relationship
7. Constantly get feedback
8. Follow up plan

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sharmilaV
mouleeseswaran.S
jAYARAJ.M
dINESHR
RAJESH.K.P
AbishekJP
Naveenrajr
WilliamjohnA
AmudhanA
Balamurugan.K
udhayamala.S
1st yearMBA-Pondicherryuniversity
Thankyou