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- 2. RunawayandHomelessYouthPrograms
2
ExecutiveSummary
I.PositiveAspectsoftheGrantee’sProgram(s)
§CommunityleaderandprimaryserviceproviderofRHYprevention,earlyintervention,andshelterservices.
§Communityandschool-basedpreventionmodelsupportedbymission-focusedinnovativefundingstrategies
§Quasi-governmentalagencywithstrongfinancialcontrolsandpersonnelpolicyandprocedures
§Emphasisonstrength-basedapproachtostaffdevelopmentandclientengagementresultinginyouth-friendly
staffsupportiveenvironmentandpositiveorganizationalethos
§Emphasisontheimportanceofculturalhumilitythroughclientrapportbuildingandserviceplanning
(Forexample,institutingSignsofSafetyanevidencebasedmodeltomeettheyouthandfamilywheretheyare).
§Thegranteedoesagreatjobrecognizingtheculturaldifferencesthatexistintheircommunity
(Forexample,anindividual’scultureisnotlimitedtoethnicity,orreligiousaffiliation.Manyoftheiryouthareof
fromculturesofpoverty,neglect,drugs,oppressionduetogenderidentification,etc.
II.Non-BindingSuggestions
§Institutequalityassuranceprotocolsforcaseplanning,datacollection,andentry.
§Reconsiderfocus,strategies,objectives,anddesiredoutcomesofthedrop-in-centers
III.CorrectiveAction
- 3. RunawayandHomelessYouthPrograms
3
Instructions[forFederalstaff]:
€TheGuidanceforAssessingCompliancesectionisforRegionalOfficeUseonly.
€BoldeditemsunderGuidanceforAssessingCompliancemayberequestedfromthegranteepriortoon-sitevisit.
€InSectionA2,IndividualIntake,CasePlanningandCaseFiles,reviewbothopenandclosedRHYprogramyouthfiles.
€InSectionA3,SafeandAppropriateLivingConditions,interviewbetweenoneandfouryouthforeachRHYprogram.If
therearenotanyRHYyouthcurrentlyintheprogram(s),interviewotheryouth.
€InSectionA3,SafeandAppropriateLivingConditions,FederalStaffmayuseaseparatesheettotrackeachindividual
youthfilereviewed,youthinterviewedandthencompileaggregateanswersintoSectionA3,question20(a-k).
€InSectionB2,StaffingandStaffDevelopment:PersonnelFiles,reviewataminimum,50percentofthepersonneland
trainingfilesforstaffwhohavedirectcontactwithyouthandarepaidfromRHYfunding.Thisalsoincludesthelead
programstaffforeachFYSBRHYfundedprogram,andtheExecutiveDirector’spersonnelfile,aswellasHostHome
personnelfilesandtrainingrecords.
€InSectionB2,StaffingandStaffDevelopment:PersonnelFiles,theReviewTeam(e.g.theFederalStaffandPeer
Monitor)mayuseaseparatesheettotrackeachindividualpersonnelfilereviewedandthencompileaggregateanswers
intothisdocument.
- 6. RunawayandHomelessYouthPrograms
6
3.Describecommunityeducationactivitiesprovidedbystaff.
§BCPstaffparticipateinregularcommunitymeetingsinwhichtheyrepresentandadvocate
onbehalfofRHY.Venuesinclude:SchoolDistrictAdvisoryCommittees,FamilyResource
Networkmeetings,CountyDepartmentCommitteessuchasPreventionTeam,Mental
HealthServicesAct,Children’sActionCommittee,PolicyCouncilonChildren&Youth,the
ArborCoalition,theCoalitionforGangAwareness&Prevention,andpresentationsto
ServiceClubs.
§BCPstaffprovideeducationtothecommunityatlargethroughparticipationincommunity-
basedeventssuchastheHumanRace,Youthart,theatre&musicevents,andlargepublic
eventshostedbytheYouthActionPrograminFortBragginthespring,andUkiahinthe
fall.
AdditionalNotes:
4.Whereyoucongregate(Continued):
§Inoutoftownareas,thechoicesfor
youthtohangoutarealsoknownby
YouthWorkers,whoeitherwent
therethemselvesasyouth,orhave
beenprovidedtheinformationby
localyouth.NewhireYouthWorkers
aretakentotheselocationsby
seasonedstaff,aspartofthetraining
process,tofamiliarizethemwith
areasthatyouthfrequent.
§BCPstaffhavealsoengagedyouthin
focusgroups,andparticipatedin
localPointInTimecountstokeep
currentonpopularcongregation
spots.
4.Dooutreachworkers
knowwhereRHY
congregate?Describe:
§Wellknownareas
include:established
townparks,stateparks,
rivers,lakesideparks,
oceanbeaches,skate
parks,poolhalls,music
stores,skaterstores,
Frisbeegolfparks,
schools,coffeeshops,
internetcafes,food
banks,bowlingalleys,
downtownmain-streets,
grocerystores,natural
foodstoresandour
drop-incenters.
BCP/HH
Y/N
TLP
Y/N
MGH
Y/N
SOP
Y/N
Y
- 7. RunawayandHomelessYouthPrograms
7
A1.OUTREACHANDCOMMUNITYEDUCATION(continued)
5.NeedsAssessment(Continued):
§BCPstaffcommunicateregularly
withtheYouthKrew-ayouth
advisoryboardthatmeetsyear
round.TheYouthKrewincludes
currentclients,pastclients,and
youthinterestedinadvocatingon
behalfoftheirpeers.
§ConversationswithRHYclients
producesthemostusefulinformation
onneeds,astheyarelivingthe
experienceinthemoment.
Requirements:T/TARequests/Suggestion
BestPractices/GeneralComments
5.Howaretheneedsofthecommunityassessed,
includingthediversityofyouthneedingservicesand
thekindsofserviceneededandoffered?
§Diversityofyouthandserviceneedisassessedin
multipleways.Participationincommunitymeetings
providesinformationgatheredbypartner
organizations,CaliforniaHealthyKidsdataandour
localHealth&HumanServicesAgency’sChild
Welfaredataalsoprovidesimportantinsightintothe
challengesofparents.
6.Describetheprogramstrategiesforreachingyouthof
differentraces,ethnicities,socioeconomic
backgrounds,sexualorientations,levelsofEnglish
proficiency,andphysicalcapabilities?
§BCPstaffaccesstoyouthwheretheyareinthe
communityandparticularlyonschoolcampusesis
keytoreachingRHYofdifferentraces,ethnicities,
socioeconomicbackgrounds,sexualorientations,level
ofEnglishproficiencyandphysicalcapabilities.
§RelationshipswithTribalentities,PublicHealth
services,DomesticViolenceShelters,LGBTQgroups,
andSubstanceAbusePreventionorganizations,
supportsstaff’sabilitytorespondtotheneedsof
populationsthatmaynotbeaseasilyengaged.
- 8. RunawayandHomelessYouthPrograms
8
7.Describetheaudiencesthatattendcommunity
awarenesspresentationsandevents.
§Policymakers;CountySupervisors,CityCouncil
Members,LawEnforcement,Educators,parents,
youth,medicalprofessionals,businessowners,RHY
stakeholders,advocates,communitymembers,BCP
staff,fosterfamilies…
8.Doestheprogramoperatea24-hourhotline?Ifyes,whoanswersthecallsandhowarethey
trained/supervised?
§The24hourhotlineiscontractedthroughTri-CitiesansweringserviceandroutedtoBCP
staff.
§Tri-Citieshotlinestaffcompletea3monthtrainingprocess.Month1:trainingsfocusedon
sexualharassment,HIPAA/Confidentiality,andCrisisFirstAid.Month2;handsonwith
onsitecomputersystem.Month3:shadowingexperiencedstaff.Supervisionisonsiteuntil
10PMdaily,allstaffaretrainedinemergencysituationprocessesshouldasituationarise
whenasupervisorisunavailable.
9.Whatoutreachinterventionstrategiesareinplacetokeepyouthsafe(toassistthemin
leavingthestreets)?
§BCPstaffreceivetrainingincrisiscounseling,suicideprevention&support,Cultural
Humility-includingengagingwithLGBTQyouth,MentalHealthFirstAid,Sexual
Exploitationpreventionandsupport,andothersfocusingonspecificpopulations,orissues
prevalentinourcommunity.
- 10. RunawayandHomelessYouthPrograms
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A2.INDIVIDUALINTAKE,SERVICESPLANNINGANDYOUTHFILES
[P.L.110-378;Section311(a)(2)(B)(i);Section312(a);Section312(b)(3,4&6);Section322(a)(6,7&9);Section384andSection387(3);Fed
RegulationTitle45;and/oreachrespectiveFundingOpportunityAnnouncement(FOA)]
Program:
YouthActionProgram(YAP)
Date:March3-4thGranteeStaff:Executive
Director,ProgramManager,Youth
Workers
ReviewTeam:PetrinaWinston
andAnthonyProvenzano
Requirements:T/TARequests/Suggestions
BestPractices/GeneralComments
GuidanceforAssessingCompliance
IndividualIntake
€Reviewrelevantsectionof
approvedgrant
€ReviewRelevantSection(s)
oftheOrganization’sPolicy
&Procedures(P&P)Manual
€Reviewcopyofintakeplan
€Examineyouthfilestoensureif
andhowgranteedocuments
intakeandservicesplanningon
eachyouth
€InterviewStaff/Youth
1.Describetheintakeprocess.
•Referralscomeviateachers,youth,lawenforcement,partnerorganizations,Clinicians,
parents…andmaybereceivedbytheProgramDirector(PD),ortheYouthWorkers(YW)
directly.YouthWorkerscompleteallintakes,withsupportfromthePD.
•InitialmeetingsmaybeimmediateofYouthWorkerisontheYouth’scampus,theyalsomay
bescheduledforthenexttimetheYWisoncampus,orviaphone,text,FB…ifneededbefore
thenextregularcampusvisit,oriftheYouthwouldprefertomeetelsewhere.
•Iftheyouthisincrisis,theinitialmeetingincludescrisiscounselingandmanagement-this
mayleadtoreferralsoutforadditionalservices,includingrespite,MentalHealthorSuicide
Preventionsupport,orClinicallevelservices.
•Iftheyouthisnotincrisis,theinitialmeetingincludesaconversationintendedtofamiliarize
theyouthwithBCPservicesandbegindevelopingrapport.Ifpossible,paperwork(whichmay
includeEarlyBreakAssessment,organizationallyspecificHMISintakeform,andsuicide
assessment)intakeisstartedatthattime.Iftheyouthisstillinresidenceathome,
permissionforservicesissenthometotheparent.
•Iftheyouthiswillingtomeetagain,asecondmeetingisset-thisisgenerallywhenpaperwork
iscompletedtoopenafileandwhenYW’s,beginworkonidentificationofconcerns,goal
formationandnextsteps.
- 11. RunawayandHomelessYouthPrograms
11
•Subsequentmeetingsincludeattentiontoclient’simmediateneeds,aswellascontinuous
refocusonclientdeterminedgoalsandskillbuildingtosupportworktowardthosegoals.
•Aftercareincludesregularcheck-inswithyou,nolessfrequentlythan30,60and90days.
Aftercareoftenincludesongoingsupportwithparent/caregivermediation,substance
abuse/recovery,relationshipsupport,life-skills,volunteer,school,oremploymentsupport.
AdditionalNotes:
4.Directaccess(Continued):
§Hosthomeservicesare
generallyaccessibleduring
regularbusinesshours7days
perweek,withBCPstaff
availabletosupportclient
access.However,accessto
RedwoodChildren’sCrisis
Centersinlandandinthecoast
areavailable24/7foryouthup
totheir21stbirthday.
*Examplesmayinclude:
-Awaitinglist,
-Referralstootherorganizations
-Othermethods
2.Doestheorganization
conductanindividual
intakewitheachyouth
seekingservices?Ifyes,
whoconductstheintake
(paperwork,etc.)?
§YouthWorkerand/oron-
callstaff
BCP/HH
Y/N
Y
TLP
Y/N
MGH
Y/N
SOP
Y/N
A2.INDIVIDUALINTAKE,SERVICESPLANNINGANDCASEFILES(continued)
Requirements:T/TARequests/Suggestions
BestPractices/GeneralComments
3.Whatscreening/assessmenttoolisused?
§In-housescreeningassessmenttool.
§Agencymightwanttosource
evidence-basedassessment
toolsviacontactingRHYTTAC.
4.Istheredirectaccessto
projectservicesona24-
hourbasis?Describe:
§AccesstoCrisisCounseling
isavailable24hoursper
day,7daysperweek.
BCP/HH
Y/N
TLP
Y/N
MGH
Y/N
SOP
Y/N
Y
- 12. RunawayandHomelessYouthPrograms
12
5.*Describeorganization’spolicywhentheprogramreaches
capacity.
§TheBCPisguaranteed4bedsavailabletoRHYclientsat
anytime,throughacontractwithourHostHomelicensing
agencyRedwoodCommunityServices(RCS).Shouldthe21
daysbudgetedinourcontractbemetandfurtherservices
needed,MCYPwouldcontractforadditionalspacewith
RCSoranotherlocalagency,usingCountyRealignment
fundstoensureyouthwereserved.
AdditionalNotes:
A2.INDIVIDUALINTAKE,SERVICESPLANNINGANDYOUTHFILES(continued)
Requirements:T/TARequests/Suggestions
BestPractices/GeneralComments
6.Doestheprojectidentify
theemergencyservice
needsofeachyouth?
Describe:
§IndividualRHYneedis
identifiedduringthe
ReferralandIntake
process.
BCP/HH
Y/N
TLP
Y/N
MGH
Y/N
SOP
Y/N
Y
7.Whattypesofemergencyassistancedoestheorganization
provideimmediately,directlyand/orindirectly?
§Immediateemergencyassistancemayinclude:crisis
counseling,suicidesupport,referraltoCrisisServices,
Respiteservices,MentalHealthreferrals,foodandclothing.
- 17. RunawayandHomelessYouthPrograms
17
A2.INDIVIDUALYOUTHFILES,INTAKEANDSERVICESPLANNING(continued)
AdditionalNotes:Requirements:T/TARequests/Suggestions
BestPractices/GeneralComments
16.Howdoesstafffollowupaftermakingreferrals?
§Typically,theYouthWorkeristhemain,consistentprovider
fortheRHYcontinuingtomeetregularly,evenafterreferral
toadditionalservices.
17.Describehowyouth/familiesengageincommunityservices.
§Youth&familiesengageincommunityservicesthrough
supportgroups,mediation,familyandindividualtherapy,
publiceventsandactivities,andspecializedactivitieswith
YW’swhichmayinclude;‘fieldtrips’toschoolormentoring
opportunitylocations,volunteeractivities,orjustforfun
andexposure.
IndividualCaseFiles
18.Areindividualyouth
filesused?Describe:
§Filesarekeptfor
individualyouth.
BCP/H
HY/N
TLP
Y/N
MGH
Y/N
SOP
Y/N
Y
19.Howarefilesopened,maintained,andupdated?
§FilesareopenedforindividualRHYoncetherehasbeenan
initialmeeting,servicesandrequirementshavebeen
explained,andnecessarydocumentationcompleted.
§FilesaremaintainedandupdatedregularlyastheRHY
continuestoparticipateinservices.Casenotesareadded
eachtimetheYWmeetswiththeRHY,orifthereare
conversationsoutsideof1:1meetings,orifreferralsoccur.
- 18. RunawayandHomelessYouthPrograms
18
20.Howarefilessecuredandhowisconfidentiality
maintained?
§AllopenclientfilesaresecuredinYAPofficesinlocking
cabinets.AllBCPstaffreceiveconfidentialitytrainingand
signaconfidentialityagreement.Asconfidentialityisa
cornerstoneofthegrantees'relationshipswithRHY.Itwas
clearthiscommitmentistakenveryseriously.
21.Describethepoliciesandproceduresforclosingindividual
youthafile,includingassuringthatthefiledocumentation
hasbeencompleted.Whereareclosedfilesstoredtoensure
thatconfidentialityismaintained?
§Youthfilesareclosedwhen;
1.theyouthhasnotbeenreachablefor30days,
2.thereasonforreferralhasbeensatisfactorilyaddressed,
or,
3.thenumberofrequiredmeetingshasbeenmet.
§Whenafileisclosed,alldocumentationisreviewedbythe
YWandtheProgramManager.
§Filesaremaintainedinalockingcabinetwithopenfiles
untiltheendoftheschoolyear,incaseAftercareservices
areneeded,orthefileisre-openedduetoanotherreferral.
§Whenyouthageoutofservices,moveaway,orhavehad
closedfileforanentireschoolyear,theirfilesaremoved
intooffsitestorage.
- 19. RunawayandHomelessYouthPrograms
19
A3.SAFEANDAPPROPRIATELIVINGCONDITIONS:
TEMPORARYSHELTERANDHOSTHOMES(BASICCENTERS);TRANSITIONALLIVINGARRANGEMENTS
(TRANSITIONALLIVINGANDMATERNITYGROUPHOMES);EMERGENCYSHELTERS(SOP)
[P.L.110-378;Section311(2)(B);Section312(b)(2);Section312(c&d)Section321(a)(1,2&3);Section351;and/oreachrespective
FundingOpportunityAnnouncement(FOA)]
Program:
YouthActionProgram(YAP)
Date:March3-4thGranteeStaff:Executive
Director,ProgramManager,Youth
Workers
ReviewTeam:PetrinaWinston
andAnthonyProvenzano
Requirements:T/TARequests/Suggestions
BestPractices/GeneralComments
GuidanceforAssessing
Compliance
1.Whatarethenames,locationsandnumberoffacilitiesusedto
providetemporaryshelterandfood(includinghosthomes,
TLPs/MGHsandemergencyshelters)?Describeeachfacility.
§Facilities:MCYPcontractswithRedwoodCommunityServices,
Inc.(RCS),anon-profitagencyservingLake,Mendocinoand
SonomaCounties.
§FourbedsareguaranteedavailabletoBCPRHYatanytime.
§SingleParentHomeswillhave1-4childrendependingonages,
TwoParentHomes-willhave2-5childrendependingonage.
§RCS'sHostParentsreceive20hoursofinitialtraining(the
StateofCA.requires12hours)and20hourseachyearof
continuingtraining.RCShashomesinFortBragg,Willitsand
Ukiah.
§RCShasMaster'sDegreeCaseManagerswhodotwoinhome
visitsandoneoutofhomevisitamonth.
€Reviewrelevantsectionof
approvedgrant
€ReviewRelevant
Section(s)ofthe
Organization’sPolicy&
Procedures(P&P)Manual
€EnsureservicesforBCPare
onlyupto21daysforyouth
underage18
€Ensurethereareaminimum
offourbedsavailableinBCP
andHostHomesandthatthe
numberofbedsalignswith
thenumberofbedsstatedin
theirapplication
- 26. RunawayandHomelessYouthPrograms
26
A3.SAFEANDAPPROPRIATELIVINGCONDITIONS(continued)
Requirements:T/TARequests/Suggestions
BestPracticesGeneralComments
InterviewQuestionsforyouth:
15-20minutes.Pleasecraftquestionsappropriateforspeakingwithyouthastheaudience.Individualize
questionsbasedonage,intellectualability,lengthofprogramparticipation,recreation,food,andother
appropriatequestions.Tellstaffimmediatelyifthereisamajorconcern.
17.Gatherinformationabouttheyouth’sexperienceswithregardstoenteringtheshelter,BCP,TLPor
MGH,andSOP,asapplicable,andreceivingservices.(Includeservicesreceivedfromoutsideservice
providers,asappropriate.)
Keyinformationtogather:
a.HowdidyoufindoutaboutthisRHYprogram?
§Friend
§Schoolcounselor
b.Areyouoffersnackandfoodwhenyouengageinservices?Yes.
Whatisthefoodlikehere?Good,nicehealthyselection.
c.Tellusaboutgettingalongwiththestaff.
§Staffaregreat!Veryniceandeasytotalkto.
d.Howoftendoyoutalkwithstaff?
§WhenIneedtotalkwiththem.Theyalsocheck-in
periodicallytoseehowIam.
e.Ifyouneededtotalktosomeoneaboutsomething,whowould
youtalkto?
§YouthWorkers,ProgramManager,etc.Everyoneis
theretohelpwhenIneedit.
- 30. RunawayandHomelessYouthPrograms
30
A4.INDIVIDUAL,FAMILY,GROUPANDPEERCOUNSELING
[P.L.110-378;Sections312(b)(2)and312(b)(5);Section322(a)(1);and/oreachrespectiveFundingOpportunityAnnouncement(FOA)]
Program:
YouthActionProgram(YAP)
Date:March3-4thGranteeStaff:Executive
Director,ProgramManager,YWs
ReviewTeam:PetrinaWinstonand
AnthonyProvenzano
Requirements:T/TARequests/Suggestion
BestPractices/GeneralComments
GuidanceforAssessingCompliance
1.Describetheplanforprovidingresidentialand
nonresidentialcounselingservicestoRHYandtheir
family,suchasfrequencyofservicesandformats
(individual,family,group,andpeer).
§RHYyouthreceivecrisiscounseling,ongoingsupportand
AftercareservicesthroughregionalDrop-inCenters,on
schoolcampuses,and/orinthecommunity.
§Servicesoccurmorefrequentlyinthebeginning,
sometimesdaily,andprogresstoweeklyastheyouthor
situation,becomesstabilized.
€Reviewrelevantsectionof
approvedgrant
€ReviewRelevantSection(s)of
theOrganization’sPolicy&
Procedures(P&P)Manual
€Ifapplicable,contactalternative
serviceproviderswhoprovide
counseling.
€ReviewYouthfiles(Including
openandclosedyouthfiles).
€ForyouthinSOPs,review
counselingrecordsofyouthwho
voluntarilyacceptcounseling
services.
€InterviewStaff/Youth
2.Describehowcounselingisintegratedintotheyouth’s
serviceplan.
§RegularconversationswithYW’sareapartofallcase
plans,regardlessofadditionalTherapeuticlevel
counseling.
§Aformofpermissiontoshareinformationbetween
TherapistandYouthWorkerisobtainedifnecessaryto
supporttheYouth.
§Often,theYWsupportstheYouthincreationoftheir
ownplantomovetowardpersonallyidentifiedgoals.
Thisisaccomplishedthroughskillbuildingusingthe
SignsofSafetyApproach.
- 38. RunawayandHomelessYouthPrograms
38
A7.FOLLOWUP/AFTERCARESERVICES
[P.L.110-378;Section312(b)(3&5);Section322(a)(6);and/oreachrespectiveFundingOpportunityAnnouncement(FOA)]
Program:
YouthActionProgram
(YAP)
Date:March3-4thGranteeStaff:ExecutiveDirector,
ProgramManager,YouthWorkers
ReviewTeam:PetrinaWinston
andAnthonyProvenzano
Requirements:T/TARequests/Suggestions
BestPractices/GeneralComments
GuidanceforAssessing
Compliance
1.Describedischargeplanning,includingsafeandstable
livingarrangements*.N/A
€Reviewrelevantsectionof
approvedgrant
€ReviewRelevantSection(s)
oftheOrganization’s
Policy&Procedures(P&P)
Manual
€Examineopenandclosed
youthfiles
€Contactserviceproviders,as
necessary
€InterviewStaff/Youth
*NOTE:Safeandstableliving
arrangementsmayinclude,but
arenotlimitedto:returningto
livewithparents,legalguardian,
otherrelativeand/oranother
residentialfacility.
2.Whataftercareservicesareprovided,eitherdirectlyor
indirectly,toyouthandtheirfamilies?
§RHYarewelcometocontinuemeetingwithYW’seven
aftertheoriginalmotivationforreferralhasbeen
addressed.Crisiscounseling,supportservicessuchas
mediation,withfriendsorfamily,attendingAAorNA
meetings,andfurtherworkonskillbuildingareall
availableinAftercare.
3.Howdoesstafffollow-upwithreferralresourcestoensure
youthandfamiliesarereceivingneededservices?
§StaffarefrequentlystillservingRHYwhileotherreferred
servicesareinplace.BCPstaffwhoarenolongermeeting
regularlywithayouthwhohasbeenreferredelsewhere,
willattempttocontacttheyouthdirectlynolessthan30,
60and90daysfollowingthefinalmeeting.
- 40. RunawayandHomelessYouthPrograms
40
A8.CASEOUTCOME
[P.L.110-378;Section312(b)(3&5);Section322(a)(6);and/oreachrespectiveFundingOpportunityAnnouncement(FOA)]
Program:
YouthActionProgram
(YAP)
Date:March3-4thGranteeStaff:Executive
Director,ProgramManager,
YouthWorkers
ReviewTeam:PetrinaWinstonand
AnthonyProvenzano
RequirementsT/TARequests/Suggestions
BestPractices/GeneralComments
GuidanceforAssessingCompliance
1.Describehowstaffprovidefollow-upcontactswithyouth
andtheirfamilies,includingthefrequency,durationand
contentoffollow-upcontacts.
§BCPstaffcontactsyouthanywaypossible,socialmedia,
phone,text,onschoolcampuses…Generallytheyouth
letstheYWknowhowbesttoreachthem.Follow-up
beyondthe30,60and90daysofAftercareisuncommon,
unlessanewreferralismade.
€Reviewrelevantsectionof
approvedgrant
€ReviewRelevantSection(s)of
theOrganization’sPolicy&
Procedures(P&P)Manual
€Examineaftercaresurveyforms
usedtocollectinformationabout
dischargedyouth
€Ensurethegranteehasverified
safearrivalofyouth’sdestination
withintheallottedtimeper
grantee’sP&P
€ForStreetOutreachprograms,
reviewdocumentationoffollow-
upsupportservicesprovidedfor
streetyouthwhovoluntarily
requestoracceptfollow-up
services.
2.Whatarethereasonsyouthdischargeunsuccessfully?
§BCPstaffconsideracaseunsuccessfullyclosedifthe
youthisstillonthestreetandnolongerwillingtoreceive
services.
3.Whatalternativelivingarrangementsaremadeforyouth
whodonotreturnhome?
§YouthwhoareunwillingtoreturnhomefromHost
Homes,maybeplacedwithrelatives,orifthesituationis
appropriate,referredtooneofthelonger-termhomes
availablethroughlocalFosterLicensingAgencies.
- 44. RunawayandHomelessYouthPrograms
44
A10.DROP-INCENTERS
[EachrespectiveFundingOpportunityAnnouncement(FOA)]
Program:Date:GranteeStaff:ReviewTeam:
Requirements:T/TARequests/Suggestions
BestPractices–General
Comments
GuidanceforAssessingCompliance
Ifapplicable,inadditiontotheabovequestionsforSOPs,
addressthefollowingforDrop-InCenters:
€Reviewrelevantsectionof
approvedgrant
€ReviewOrganization’sPolicy
&Procedures(P&P)Manual
€InterviewStaff/Youth
€Tourthe drop-incenterfacility.
1.Describetheactivitiesandservicesprovidedto
RHY/streetyouththroughthedrop-incenter.
•Crisissupport
•Supervisedcomputerandinternetaccess
•EmpowermentGroups
•PeerSupportGroups
•RecreationalActivities(hiking,art,boardgames,
music,gardening,physicalactivities-dance/capoeira)
•Sexeducation
•Professionaldevelopmentsupport-clothing,interview
practice,resumesupport…
•Food,hygienepackages,feminineproducts
•Information&Referral
- 46. RunawayandHomelessYouthPrograms
46
3.WhatisthecurrentratioofOutreachstafftoyouthat
drop-incenters(e.g.localorstaterequirements,best
practice)?Howdoyouensurestaffandyouthsafety?
§Thereisatleastonestaffavailableduringhoursof
operation.
A10.DROP-INCENTERS(continued)
AdditionalNotes:
Requirements:T/TARequests/Suggestions
BestPractices–General
Comments
4.DoestheBCPfunctionasbothashelterandDrop-In
Center?No.Thegranteeusedthehosthomemodel.
Ifyes,andyouthareshelteredovernight,istheshelter
licensed?Whatservicesandsuppliesareprovidedto
RHY/StreetYouthduringovernighthours?
5.Whatservicesandsuppliesareprovidedtoyouthatthe
drop-incenter?
§Alldropincentershavefood,hygienepacks,emergency
clothingandcrisissupporttrainedstaff.
§Allhavecomputerandphoneaccess,informationand
referral,variousgroupsofferedforrecreation,education,
andsupport.
§Allcentersvaryinthewayyouthusethem,thisseemsto
be‘regionalculture’.WillitsandUkiaharelargelyused
fortheClothingClosetsandcrisissupport,orindividual
ongoingsupport.FortBraggandPointArenaaremore
dailyrecreationfocused-likelybecausetherearefewer
recreationalopportunitiesinthosecommunities.
- 47. RunawayandHomelessYouthPrograms
47
B1.COORDINATIONANDSERVICELINKAGES
[P.L.110-378;Section312(b)(4);312(c)(i);Section322(a)(7&9);and/oreachrespectiveFundingOpportunityAnnouncement(FOA)]
Program:Youth
ActionProgram(YAP)
Date:March3-4thGranteeStaff:ExecutiveDir,Program
Manager,BoardandCommunityMember
ReviewTeam:
PetrinaWinstonand
AnthonyProvenzano
Requirements:T/TARequests/Suggestions
BestPractices/GeneralComments
Guidancefor
Assessing
Compliance
1.Whatformallinkages*dostaffmaintainwithotherorganizationstoprovideservicestoyouthandtheir
families?
§Along-standinggranteeofRHYservicesintheircommunity.ThegranteeistheprimaryproviderofRHY
services.MCYPhasinformationandformalrelationshipswithamultitudeofgovernmentandcommunity
basedprovidersacrossservicesystem.Listedbelowaredescriptionsoftherelationships:
MCYPCoordinatedServiceLinks
LinkageAgencyandFormofLinkageDescription
SocialService
FORMAL:MendocinoCountyHealthandHuman
ServicesSocialServicesBranch(PublicHealth/Alcohol
&Drugs,PreventionServices,SocialServices,Mental
Health)
Childabusereporting,funding,referrals
forservices.
Realignmentfunding(BCPmatch).
Law
Enforcement/
Corrections
FORMAL:MendocinoCountyJuvenileProbation,
ConsolidatedCourts,DistrictAttorney,Sheriff’s
Department,CityofUkiah,Willits,FortBraggPolice
Referrals,funding.
Educational
FORMAL:MendocinoCountyOfficeofEducation,
schooldistrictsofWillits,Ukiah,FortBragg,
Mendocino,Pt.ArenaINFORMAL:Laytonville,
Manchester,PotterValley,AndersonValley,Round
Valley
Boardmembership,fiscalandemployee
benefitsupportservices,funding,peer
counselingprograms,McKinneyVento
liaisonsupport.
€*NOTE:Formal
linkagesinclude,
butarenot
limitedto:
alternativeliving
arrangements,
education,health
care,juvenile
justice,law
enforcement,the
National
RunawaySafe
line,local
hotlines,
vocational
training,mental
healthcare,and
welfare.
€Reviewrelevant
sectionof
- 48. RunawayandHomelessYouthPrograms
48
Housing
FORMAL:RedwoodChildren’sServices,FordStreet
Project,MendocinoCountyHealthHumanServices
SocialServicesBranchHomelessServices
Referrals,outreach,advocacyfor
homelessyouth,subcontractsfor
services,funding
RCS.
Vocational
INFORMAL:MendocinoCountyWorkInvestment
Act,YouthCouncil,MendocinoCountyPrivate
IndustryCouncil
Membershiponyouthcouncil,job
assistanceforyouth,jobtrainingfor
youth.
DrugTreatment
FORMAL:MendocinoCountyHealthandHuman
ServicesAgency,PublicHealthBranch,Alcoholand
OtherDrugPrograms;MendocinoCountyCourtsand
Services
Referrals,fundingforalcoholanddrug
treatment,preventioneducationand
YouthActionParty.
HealthCare
INFORMAL:MendocinoCoastHospital,Howard
Hospital(Willits),UkiahMedicalCenter,Consolidated
TribalHealthProject,AllianceforRuralCommunity
Health(clinicsinUkiah,Willits,PotterValley,
Laytonville,FortBragg,AndersonValleyandGualala)
Referrals,healthcareservicesand
treatmentincludingSTI’s,pregnancy,
youngparentprogram,andprimary
treatment.
MentalHealth
FORMAL:MendocinoCoHealthHumanServices
Agency,RedwoodQualityMgmt.CACoalitionfor
Youth,ProjectSanctuary,VictimWitness.Tri-Cities
AnsweringServices.
Referrals,contractforMedicalservices,
advocacy/fundingforvictims.24/7Crisis
Line
Funding
approvedgrant
€Review
Organization’s
Policy&
Procedures
(P&P)Manual
€Interview
Staff/Youth
€Review:
owritten
agreementsor
contractswith
other
organizations
which
formalize
coordinated
servicesand/or
activities
oReviewcopies
ofcoordination
plans,referral
service
agreements,or
otherlinkage
agreements
2.Howisservicecoordinationevaluatedforeffectiveness?
§MCYPisamajorplayerisassessingthecommunity’sneeds
andworkingwithdifferentcommittee/tasksforcetoensurea
continuityofservicedelivery.Thegranteeinvolvesmultiple
agenciesinevaluatingtheeffectivenessoftheirservicesand
continuouslyreceivesfeedbackthroughannualreview
processofcoordinationofcareforRHYyouth.
- 50. RunawayandHomelessYouthPrograms
50
B2.STAFFINGANDSTAFFDEVELOPMENT
[P.L.110-378;Section312(b)(4);312(c&d);Section322(a)(7&9);and/oreachrespectiveFundingOpportunityAnnouncement(FOA)]
Program:Youth
ActionProgram(YAP)
Date:March3-4thGranteeStaff:ExecutiveDir,
ProgramManager,Boardand
CommunityMember
ReviewTeam:PetrinaWinston
andAnthonyProvenzano
Requirements:T/TARequests/Suggestions
BestPractices/GeneralComments
GuidanceforAssessing
Compliance
1.Howarestaffmembers,includinghosthomeparents*
recruited?
§Positionsareopenhire,withinformationavailable
throughlocalnewspapers,onlinebulletinboards,social
media,andemailtopartneragencies.
€Reviewrelevantsectionof
approvedgrant
*Clarifyifthehosthomeparents
areemployedbythegrantee
organizationorwhethertheyare
contractedbyanother
organization.Ifitisacontract
relationship,refertosectionA3.
€ReviewOrganization’s
Policy&Procedures(P&P)
Manual,whichshould
include:
oRecruitingandhiring
staff
oTheroleofvolunteers
oAddressingissuessuch
asstaffdevelopment
andtrainingactivities,
howstaffinformedof
policiesandprocedures
2.Describetowhatextentthegranteesuccessfullyhiresstaff
membersthatreflectthediversityoftheRHY/streetyouth
populationsintheirservicearea.
§BCPstaffisreflectiveofthelocalRHYpopulationwiththe
exceptionofNativeAmericanyouthrepresentation.Staff
workscloselywithlocalTribalEntitiestosupportBCP
workwithNativeyouth.
3.Describethegrantee’shiringprocess.
§ApplicationsareacceptedandreviewedbytheProgram
Director,whofollowsupwithpotentialcandidatesvia
phoneoremailforaninitialinterview.Iftheinitial
conversationwarrantsfurtherinvestigationone-on-one
andthenpanelinterviewswillbescheduled.Duringpanel
interviews,allapplicantsareaskedthesamequestions
andallpanelistsmakenotesfordebrief.Thedecisionto
makeanofferismadebytheinterviewteam.
- 51. RunawayandHomelessYouthPrograms
51
B2.STAFFINGANDSTAFFDEVELOPMENT(continued)
Requirements:T/TARequests/Suggestions
BestPractices/GeneralComments
oReferencechecks
oBackgroundchecks
oEEO
policies/procedures
oConformance
requirementsofthe
Americanswith
DisabilitiesAct(ADA)
Thetrainingplanneedstoinclude
thefollowing:
€Pre-servicetraining
€Ongoingtraining
€Trainingthatmeetsthejob
descriptionsoftheprogram
staff
€AlignswiththecurrentFOA
4.Describetheeducationalbackground,jobskills,trainingrequirementsandsupervisionplanof
staffresponsibleforprovidingRHYprogramservices.
§ManyBCPstaffhavereachedatleastaBachelor’slevelofeducation,thoughthisisnota
requirementforhiring.
§Skillsingroupdynamics,mediation,experiencesandfamiliaritywithtopicsthatarerelevantto
RHYaresoughtafterjobskills.
§YAPprovidesextensiveandongoingtraininginfoundationalskillsasperBCPrequirements,as
wellasEvidence-basedpracticesfordirectworkwithRHY,andprofessionaldevelopmentof
interesttoindividualstaffmembers.
5.Describethestafftrainingplanfortheprogram.
§Withinthefirst30daysofemployment,BCPhiresarerequiredtocompletecoreBCPtrainings
throughtheFYSBonlineeducationportal,HIPPAandmandatedreportingtrainings.
§Corecompetenciesincludingbutnotlimitedto:PositiveYouthDevelopment,HarmReduction,
SignsofSafety,andMotivationalInterviewingarerevisitedyearlyduringstafftrainingretreats.
§YearlyCPR/FirstAidtrainingsareprovidedviaAgency-wideAllStaffmeetings(updatewillbe
June2016).
§Staffparticipateinconferencesaswellaslocaltrainingsthroughouttheyearasappropriateto
serviceprovision.
6.Asapplicable,describeanyconcernsthegranteehaswithretainingstaff,includingplansto
improvestaffretention.
§MCYPhasastrongcoreteamofBCPstaff,withshorter-termhirestransitioningwiththeschool
year.Thisformathasworkedwellforthegranteeinprovidingservicestoyouthwhileusing
resourcesefficiently.
- 54. RunawayandHomelessYouthPrograms
54
AdditionalItemsforHostHomeParents/Families
m.HomeStudy
n.HealthandSafetyInspection
o.LicenseorCertificationasrequiredbythestate
p.BackgroundChecksonOthersLivingintheHomeas
requiredbythestate
C1.BUDGETANDFINANCE:BUDGET,EXPENDITUREANDPAYROLL
[P.L.110-378;Section383;and/oreachrespectiveFundingOpportunityAnnouncement(FOA)]
Program:
YouthActionProgram(YAP)
Date:March3-4thGranteeStaff:ExecutiveDir,
ProgramManager,ChiefFinancial
Officer
ReviewTeam:PetrinaWinston
andAnthonyProvenzano
Requirements:T/TARequests/Suggestions
BestPractices/GeneralComments
€Examinethemostrecent
AnnualOperatingBudget
forRHYgranttodetermine
thatbothincomeand
expendituresareconsistent
andinlinewiththe
approvedbudget(e.g.,SF-
424A,SF-425)
€Examinethemostrecent
AudittodetermineifRHY
grantfundswereproperly
accountedforornot.If
needed,askfiscalstaffto
explainhowtheproblems
citedintheaudithavebeen
Accounting
1.DescribeyourpolicyandproceduresintrackingFYSB/RHYfunding,i.e.accountspayable,
accountsreceivable,pettycash,creditcards,purchaseorders,checks.Thiswillincludereviewing
andnoting:accountsreceivableprocedures,accountspayableprocedures,accountingsoftware,
purchasingprocedures,proceduresformanagingcreditandbankcard,proceduresformanaging
pettycash,proceduresforissuingandsigningchecksandstaffwhohavefiscalresponsibilities.
§MCYPisaquasi-governmentalagencywithstrongfinancialcontrolsandpersonnelpolicyand
procedures
§MCYPconformstoGenerallyAcceptedAccountingPrinciplesandusesaccrualmethodoffund
accounting.Asacomponentoftheirinternalcontrols,theirgoverningBoardofDirectors
overseestheagencyfinancesonamonthlybasis,withtheCFOrepresentingMCYP’sfinancial
statement.TheBoardofDirectorsalsodeterminesanymodificationstofiscalandpersonnel
- 55. RunawayandHomelessYouthPrograms
55
policy.Programexpendituresareinitiallyauthorizedbytheindividualprogramdirector,
receivedbytheAccountsPayableSpecialist,analyzedandcodedbytheCFO,andthefinalpay
voucherisapprovedwithawet-inksignaturebytheagencyExecutiveDirector.
§Thegranteehaswrittenprotocolsinplaceforthefiscalpolicies.
corrected.
€Reviewthefinancial
policiesandprocedures,
whichmayinclude
structureofthedecision
makingprocess.
C1.BUDGETANDFINANCE:BUDGET,EXPENDITUREANDPAYROLL(continued)
Requirements:T/TARequests/Suggestions
BestPractices/GeneralComments€ExaminetheyearlyIncome
Statementand/orProfitand
LossStatement:todisplay
howmuchrevenuethe
granteehasearnedovera
specifictimeperiodaswell
asshowthecostand
expensesassociatedwith
earningthatrevenue.
€Thisprocesswillhelpthe
reviewteamdetermine:
oIffundsfromfederalgrants
areclearlydistinguished
fromothersources(e.g.,
throughprogramaccounting
codes)and
oToensurethatfundsare
spentonlyforallowed
purposesinaccordancewith
approvedgrant.
Accounting(continued)
1.Whatfinancialsoftwaredoestheorganizationuse?
§Quasi-governmentalentity.Theusethesoftware
providedbyMendocinoCountyOfficeofEducation.
2.Describecostallocationpoliciesandproceduresfor
segregatingRHYgrantfundexpenditures(thisappliesif
theorganizationhasmultipleFYSBRHYgrants,such
asBCP,TLP,andSOP).
§Costallocationpoliciesandproceduresarecalculatedon
rationofrevenueperprogramtooverallrevenueforthe
agency.Currently,theBasicCenterProgramgenerates
10.4%ofthetotalagencyrevenue.BCPistherefore
responsiblefor10.4%oftheoveralladministrativecosts.
- 56. RunawayandHomelessYouthPrograms
56
C1.BUDGETANDFINANCE:BUDGET,EXPENDITUREANDPAYROLL(continued)
Requirements:T/TARequests/Suggestions
BestPractices/GeneralComments
€Examinefundingamounts
drawndownfortheRHY
grant(s)andwhatexpenses
werecovered.
€ExamineChartofAccountsfor
expenses:thiswilllistthe
nameofthegrantee’sexpenses
alongwiththeidentifiersanda
description.TheFederalteam
shouldalsoaskforsupporting
documentation(e.g.forms,
purchaseorders,invoices,that
areused)tohelpthemseehow
fundingsourcesareseparated.
€Makesurethat
expendituresarebilled
appropriately(e.g.utilities).
Accounting(continued)
3.DescribehowFYSB/RHYfundsaretrackedseparately
fromotherfundingresources?(IfmultipleFYSB/RHY
programspleasedescribefiscaltrackingforeach).
§EachProgramDirectororManagerreceivesa
separate,jointlyconnectedandaccountable,credit
card,tobeusedforprogramexpenditures.Eachcredit
carchangerequiresaninternalstandardizedform,
listingthedataofpurchase,itemspurchased,amount
ofpurchase,andsignatureofpurchaser,alongwiththe
itemizedreceipt.Thesedocumentsareusedto
reconcilethecreditcardstatement.
4.Describehowadministrativecostsaredeterminedand
accountedforinthebudget(i.e.,costallocation,time
andeffort).
§BasicCenterProgramgenerates10.4%ofthetotal
agencyrevenue.BCPisthereforeresponsiblefor
10.4%oftheoveralladministrativecosts.
- 58. RunawayandHomelessYouthPrograms
58
C2.OVERVIEWOFORGANIZATION’SSTRATEGICPLANNING
[P.L.110-378;and/oreachrespectiveFundingOpportunityAnnouncement(FOA)]
Program:
YouthActionProgram(YAP)
Date:March3-4thGranteeStaff:ExecutiveDir,
ProgramManager,Boardand
CommunityMember
ReviewTeam:PetrinaWinstonandAnthony
Provenzano
Requirements:T/TARequests/Suggestions
BestPractices/GeneralComments
GuidanceforAssessingCompliance
1.Describeyourorganization’sfunddevelopment
includingstaff/Governancebodymemberswho
areresponsible
§TheMCYPbudgetiscomprisedofgrants
(federal,county,foundation),contracts(schools,
county),MCHHSArealignment,anddonations
fromindividualsandcommunity.
§ManagementTeamleadersandtheExecutive
Directordevelopgrantproposals,contractsand
donationdrives.Wedonothiregrantwriters
althoughwedocontracttohavefederal
proposalsreviewed.
€Reviewrelevantsectionofapprovedgrant
€ReviewOrganization’sPolicy&
Procedures(P&P)Manual
€Examine:
oalistofGovernancebody
members
ocharterorotherdocumentsthat
establishtheGovernancebody
andprescribeitsresponsibilities
ominutesofrecentGovernance
bodymeetings
€InterviewExecutiveDirector/Executive
Staff
€InterviewGovernancebodyMember(s)
€Describetheorganization’sstrategic
planningprocessincludingareviewof
thestrategicplan,community
assessmentandinvolvementof
stakeholders
€Strategicplanreviewshouldinclude,as
appropriate,RHYProgramplan
€IfmultipleFYSBfundedprograms,please
2.Howaretheorganization’sgoalsandobjectives
determined?
Thegoalsandobjectivesinservicesprovidedby
MCYPmust:
1)adheretothemissionstatement,and
2)thespecificrequirementsperfundingsource
(whichareinalignmentwithourmission
statement).