Avoiding these phrases during a phone call to provide your customers with excellent customer service.

1. 8 Phrases to Avoid
During Business
Telephone Calls

2. “I think...”
avoid:

3. “I’ll try...”
avoid:

4. “That’s not
my problem.”
avoid:

5. “You should
have...”
avoid:

6. “That’s against
policy...”
avoid:

7. “Calm down.”
avoid:

8. “Just go to our
website...”
avoid:

9. “There’s nothing
I can do...”
avoid:

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