1. 1
Working with the statistics
divisions
- and external user
satisfaction
Annegrete Wulff
awu@dst.dk

2. Dissemination/
kommunication
IT-
division
Subject
divisions
Competences - responsibilities
2

3.  Web site www.dst.dk
 1 Webmaster
 2 web editors/support
 2 IT developers
Dissemination
StatBank
www.statbank.dk
4 partly working with
subject divisions
1 infrastructure
1 strategies system
developer
1 IT developer
3

4.  Subject pages (270)
 Contact person
 Guidelines agreed
Web
4

5.  Dissemination
 Structure
 Templates
 Link rules
 Alert the public if
closing
 Alert the public on
errors
Shared responsibility
Statistics divisions
• Content
• Selected tables (savend
queries)
• Relevant links
• English translation
• Contact person
• Inform dissemination on
errors
5

6.  Standard metadata
 Decentralized maintained: 50 peolpe
 Centralized maintained: 4-5 people (Dissemination)
Local metadata : title, foot notes, variable names, value sets,
quality declaration
Global metadata: variable names, value codes and texts, unit
Standardisation
6

7. Statistician
•Discuss table structure with Dissemination
•Code lists in Danish and English
Dissemination
•Check if codes and variables exists
•Create the table structure incl metadata
Statistician
•Load data and sets a publishing date
•Check data are correct
StatBank – new tables
7

8. 8

9. 9

10. 10

11.  Weekly in
Dissemination
Quality follow-up
11

12.  Annual meetings (1 hour) 5-20 participants
 Agenda:
 The statistical division’s plan for new tables
 Follow-up from previous year
 Specific challenges (wishes, needs, user feed-back)
 News and plans from Dissemination
 SDMX for Eurostat
 Any other business
Planning
12

13.  For web update responsibilities
 For statbank tables creation , updates and
correctness of data
 Access to not published data
Guidelines
13

14. Quick guide creating tables
14

15.  Web analytics
 Table retrievals
 Media mentionings
Feed back to statisticians on use
15

16.  Monthly article on external use of web and statbank
 Daily info on press mentionings of specific articles
 Monthly summary on press mentionings
Info to the organisation
16

17. 17

18. 18

19.  Total
 Social statistics
 Business statistics
 Economics
 Communication
Press mentioning of News releases
19

20.  Priority sources for statistics
User satisfaction survey
20
0 200 400 600 800 1000
St. Tiårsoversigt
Statistiske Efterretninger
St. Årbog
Emnesider
Publ. om særlige emner
Nyt fra DST
Statistikbanken
1. prioritet 2. prioritet 3. prioritet Antal valg

21.  How often du you use Statistics Denmark
 Which sources are 1, 2 and 3 priority
 Which subject areas are 1, 2 and 3 priority
 Are you satisfied with the length of time series
 Do you use the documentaion in Quality declarations
 Is it clear when statistics are released
 Is it easy to find what you need on dst.dk
 Is it easy to find what you need in StatBank
 Is it easy to reach the right people in Statistics Denmark
 Background: municipalities + regions, ministeries,
Organisations,Researchers,Students, Business, Media/press, Privat person
Questions
21

22.  5 pct not satisfied with details
 10 pct not satisfied with length of time series
 25 pct use the Quality declarations
 25 pct thinks it is not clear when data are released
 14 % thinks it is hard to find on the web site
 10 pct think it is hard to find in the StatBank
 3 pct think it is hard to get in contact with people in
DST
 4 pct are not general satisfied with our dissemination
Some results
22

23.  Private person: 29 pct
 Business: 16 pct
 Students: 15 pct
 Municipalities: 11pct
 Education sector: 9 pct
 Organisations: 6 pct
 Press/ media: 5 pct
 Researchers: 5 pct
 Ministeries: 4 pct
Respondents (total 1569)
23