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theoNE > ln TheKnow > Who'sPuttinsthe CustomerFirst?
Who'sPuttiftgtheCustomerFirst?
Store540Matteson
lii,'l:r:Associates:AngelaFlackandLyinstteVanderlenter
I hadthe pleasureof meetingAngela,aswellasanotherassociate,Lyr
Handbagsdepartment.I wastreatedsowelland allof the assistancei
Lynetteshowedme mademefeelliketherearestillsomeveryniceSa
Theseladiestook the timeto helpme usecertaincoupons,find items
otheritemsso I couldget the correctprices.Ailthe while,theyshower
friendshipandlaughter,whichtrulymademyshoppingexperienceanenjoyableone.t leftthestorewith
andagoodfeelinginmyheart.Theseladiesaretrulyprofessionalsintheirbusiness.l'dliketo thankthen
enjoyableexperience.I haveneverhadsuchanenjoyableexperience.I commendthemontheirworketh
thestore,andIwilldefinitelylookforwardto seeingthesetwosmilingladies.Thankyou.
Store61Portland
Associate:JenniferRubenstein
Jenniferwasexcellentatcustomerservice.Wewerevisitingfromanotherstatear
oftimeto shop.Shewasattentiveandaskedquestionsto understandourneeds,
purchasingseveralitemsindifferentdepartmentsbecauseofJennifer.Shemade
careof asweshopped,andevenhelpedwithgettingourpurchasesshippedto o
state.ltwasexceptionalcustomerservicel
hftne.//h^nlnn ehqrp^^i-t nnm,/ciioolTLpf)ne/TnTlreT{nnrxi/Dqoec/tr/hnrc-Prr++ino-fhp-/1rrctnm A/tennl {
Fw: FashionFair - Flack,Angela PageI ol
Fw:FashionFair
Alanis,Liz
Mon5/11/201510:23AM
Deletedltems
ro:Flack,Angela<Angela.Flack@bonton.com>,
LizAlanis
ASMHumanResourcesManager/Cosmetics
CarsonPirieScott#540
300LincolnMall
Matteson,lL
708 7475400 ext4040
EmailLiz.Alanis@bonton.com
From:AmyHilliard<ahilliard@fashionfair.com>
Sent:Monday,May11,2015'10:4'lAM
To:ChrisThomas;KatreseKirk-Watson;Aprillvory;Bowen,Joyette
Cc:Alanis,Liz;EricaSims
SubjectRE:FashionFair
Ail,
ThisisEXCELLENTI!PleaseresendphotosasI couldn'tpullthemup.
AngelaandTeam,wesaluteyou!l
My best,
AmyHilliard
-----OriginalMessage-----
From:ChrisThomas
Sent:Monday,May11,20159:00AM
To:KatreseKirk-Watson;Aprillvory;JoyetteBowen
Cc:Alanis,Liz;EricaSims;AmyHilliard
Subject:RE:FashionFair
TeamthisissuperFANTASTICIIWe reallyappreciateyoursupportandresults!
Enthusiastically,
CT
https://outlook.office365.com/owa/?viewmodel:ReadMessageltem&ItemID:AAMkADM...6ll2l20
Fw: FashionFair - Flack, Angela
Fw:FashionFair
PageI ol
Alanis,Liz
Mon5/11/20158:23AM
ro:FlacKAngela<Angela.Flack@bonton.com>;
Talkaboutajob welldone!!!
LizAlanis
ASMHumanResourcesManager/Cosmetics
CarsonPirieScott#540
"?"9"9".1_nsghlYrell
Me!19:.9r..',1!.
708 7475400 ext4040
EmailLiz.Alanis@bonton.com
From:ChrisThomas<cthomas@fashionfair.com>
SentMonday,May11,2015B:59AM
To:KatreseKirk-Watson;Aprillvory;Bowen,Joyette
Cc:Alanis,Liz;EricaSims;AmyHilliard
Subject:RE:FashionFair
TeamthisissuperFANTASTICIIWe reallyappreciateyoursupportandresults!
Enthusiastically,
CT
-----OriginalMessage-----
From:KatreseKirk-Watson
SentMonday,May11,20157:13AM
To:Aprillvory
Cc:Alanis,Liz;ChrisThomas;EricaSims
Subject:Re:FashionFair
CongratulationsAngelaandteamlAngelatoolnmychallengeduringtrainingto se_llwhatyouhaveandfocuson
color.Theseresultsshowthestrengthof a CounterManagerthatrefusesto letthe currentclimatedeterherlThank
you.
Katrese
Sentfrommy iPhone
Jrttps://outlook.office365.com/owa/?viewmodel:ReadMessageltem&ItemlD:AAMkADM...6ll2l20
Fw: Fashion Fair - Flack, Angela
> On May10,2015,at 10:55AM,"Aprillvory"<aivory@fashionfair.com>wrote:
> HelloLiz,
Page2o1
> Thanksfor allyourhelpatthe event!Youtrulyhavea greatteamat yourstore.I knowAngelashouldbevery
proudof herselfasshereallyhadhighexpectationsandwantedto producea grandeventfor herclients.I goaled
theeventat $'1.2(ly694 withAngela'sstretchgoalof $1.5.Theeventendingnumberof $1.8isthe resultsof a
determinedCounterManager.I applaudAngelaandlookforwardto moreeventsat Carson'sMatteson!lI attache
somepicturesfromthe event.
> CarsonPirieScott#540
> 300LincolnMall
> Matteson,lL
> 708 7475400 ext4040
> EmailLiz.Alanis@bonton.com
> <WP_20150509_001jpg>
> <WP_20i50509_007jpg>
> <WP_20150509_019jpg>
> <WP_20150509_0'12jpg >
> <WP_20i50509_024jpg>
> <WP_20150509_03'ljpg >
> <WP_20150509_02Bjpg>
> <WP_20150509_033jpg>
> <WP_20150509_035jpg>
> <WP_20'l50509_029jpg >
> <WP_20150509_022jpg>
Aprillvory
SentfrommyWindowsPhone
From:Alanis,Liz<mAij.te:.l,izAlAnis@bonton.com>
Sent:5/9/20159:58PM
To:ApriI lvory<mailto:aivory@fashionfair.com>
SubjectFashionFair
$1800AngelaandEllenrockedl:)
LizAlanis
ASMHumanResourcesManaqer/Cosmetics
https://outlook.office365.com/owa/?viewmodel:ReadMessageltem&ItemlD:AAMkADM...6ll2l20
Event FashionFair - Flack, Angela
EventFashionFair
Page1 o1
Alanis,Liz
Sat11/28/20159:25PM
To:FlackAngela<Angela.Flack@bonton.com>;
cc:Fitz,Rene<Rene.Fitz@bonton.com>;
Thankyoufor a successfuleventduringBlackFriday.Youpickedup a 5700to ly andwereup +t53%
Yourgreatandeventswe shouldrevisita few morefor FashionFairto eatawayat our deficitfor the
year ToobadAprilwasnot hereto share.
LizAlanis
ASMHumanResourcesManager/Gosmetics
CarsonPirieScott #540
300LincolnMall
Matteson,lL
7O8 747 54OOext 4O4O
Email Liz.Alanis@bonton.com
Jrttps://outlook.office365.com/owa/?viewmodel:ReadMessageltem&ItemlD:AAM}:ADM... 6ll2l20
Re:Arden gift 540 - Flack, Angela PageI of2
Re.Ardengift540
Alanis,Liz
Tue8/11/2015 5:00PM
To:Ernest,Jeanne<Jeanne.Ernest@ElizabethArden.com>;
ccFlack,Angela<Angela.Flack@bonton.com>;
ThanksJeannewe areveryproudof ourteam.
LizAlanis
ASMHumanResourcesManager/Cosmetics
CarsonPirieScott #540
300LincolnMall
Matteson,lL
7Oa 747 54OOext4O4O
Email Liz.Alanis@bonton,com
From:Ernest,Jeanne<Jeanne.Ernest@ElizabethArden.com>
Sent:Tuesday,August17,201512:59PM
To: Berry,Joanne;Cintron,Vanessa;Alanis,Liz;Adams,Robin
Cc:Mlodoch,Susan;Washington,Amelia;Flack,Angela
Subject:Ardengift
TOA11......
TheElizabethArdengift promotionhasbeena bit challenging- but not for thefollowinq
storewho hovealreodvachievedaift qoal.
ConHratulationsto:
Yorktown: Goal5tt,628 / TYactual5L2,162
Edens:Goal59,994/TY actual$t0,406
NorthRiverside:Goal56,430/W actualS5,83t
Matteson:Goal52,089/ TYactual$3,156
Thankyou so much!
JeanneErnest
Account Executive
https:i/outlook.office365.comlowa/?viewmodel:ReadMessageltem&ItemlD:AAMkADM...6l1212016
Arden - Flack, Angela PageI o.
Arden
Alanis,Liz
Wed2/'11/20154:50PM
Deletedltems
To:Fitz,Rene<Rene.Fitz@bonton.com>;
ccFlack,Angela<Angela.Flack@bonton.com>;
AngelaandEllenhavewon the PrevagePaloozacontestShewon 5250andEllenwon 5125
YesSheDid!!!
Li" eui"
ASM Huru Recourc.r Meaagcr/Corncticr
Csron Piric Sott f540
300 Liacolu Mall
Mattcson, IL5O4,{3
7O8 7475400 c:t4040
Email Liz.Alaaio@bonton.com
.https://outlook.office365.comlowa/?viewmodel:ReadMessageltem&ItemlD:AAMkADM...6ll2l20
Arden - Flack, Angela PageI of I
Arden
Alanis,Liz
Sun3/1/20152:50PM
ro:FlacbAngela<Angela.Flack@bonton.com>;
Cc:Fitz,Rene<Rene.Fitz@bonton.com>;
Youhavemadeandexceededyourgiftgoalof 53367in weekL. Youhave53260in salesjustin week
1. Youareout of giftshowever24 arecomingto you. Pleasekeepyourausat 560andyouwill
continueto trendup. ThanksagainAngelafor youreffortsandyourfocus.Thankyourteamaswell.
5107to completeyourgiftgoal.
L.l"euti"
ASM Human Resouec Muagcr/Cosmetis
Carson Piric Scott #540
300 Liacola MaIl
Mattcsotr, IL5O443
7O8 747 5,100 ext 4040
Email Liz,Alanic@bontou.com
.https://outlook.office365.com/owa/?viewmodel:ReadMessageltem&ItemID:AAMkADM... 6ll2l20l6
/
Weekly CosmeticRecapBeautyweek - Flack, Angela PageI o
WeeklyCosmeticRecapBeautyweek
Alanis,Liz
Sun4/24/20167:52PM
To:Hereford,Gloria<Gloria.Hereford@bonton.com>;Widloe,Tracy<Tracy.Widloe@bonton.com>;Mattson,Heather
<Heather.Mattson@bonton.com>;Flack,Angela<Angela.Flack@bonton.com>;
cc:Fitz,Rene<Rene.Fitz@bonton.com>;
AwesomeWeek! Soproudof allofyou!!!!
Greatexecutionof Beautyweekyouallhadsomesolidappointmentsandshared
somegreatconsultationsdrivingyourAUS.
GreatBusiness!!
Arden +33L%ly for the week Region+31%ly
#2 in the Region
Lauder+!3L%lyfor the week Regionwas-3%ly
+1Region
Clinique+29%ly for the week Region+L!%ly
#5 Region
Lanc6me+24%lyfortheweek Region-4%ly
#5 Region
Men'sFragrance+L7 lyforthe week Region+4%ly
#4 Region
FashionFair+9%ly fortheweek Region-8%ly Stillupforthemonth +L4%wecannotloose.
Onlydepartmentthat didnot makeit
Women'sFragrance-27%ly for the week Region+16
Creditfor the week 28only4 of youneedto geton boardfor drivingcreditwith yourbusiness.
Heather,Chandra,Reykia,Ellen
Let'sbringit homethisweekfor the monthof April.'-$
LizAlanis
ASMHumanResourcesManager/Gosmetics
Jrttps://outlook.office365.com/owa/?viewmodel:ReadMessageltem&ItemID:AAMkADM... 611212
RE: BestNumbersIn Region - Flack, Angela PageI of2
RE:BestNumbersInRegion
Ernest,Jeanne <Jeanne.Ernest@ElizabethArden.com>
Mon3/16/20154:18PM
To:Flack,Angela<Angela.Flack@bonton.com>;
Cc:Alanis,Liz<Liz.Alanis@bonton.com>;
Angelayou areon fire!!!!! Fabulousnumbers.
YTD sales:
Total Arden: +760/o
Prevage+1200
Ceramide+l92Yo
Foundation+83%
Thank you for all the hardwork! Appreciated.
JeanneErnest
Accou.ntExecutive
ffilllir**lar*hfu,{y.;1
1-708-452-4272
**:..*"-:-e--t-.i-!,9,e,1-.11::,-lyir-9r-T-.--n-tbefore printing this email
From:Flac(Angela[mailto:Angela.Flack@bonton.com]
Sent:Sunday,March15,201511:23AM
To: Ernest,Jeanne
Cc:Alanis,Liz
Subject: BestNumbersIn Region
HiJeanne
Justsendingyouthisemailtotouchbaseswith you.And,to informyouthat ljust foundout that my
counterhasthe besttrendin the regionfor the year!!!!
Ourgiftisdoingverywell,and,we havedoubledour percentagesfrom lastyear!!!!
We arecurrentlyverylowon stockin Ceramides.lf thereisanythingyoucando to helpus,we would
greatlyappreciateyourhelp.
Thanksagain
Angela& Ellen(THEDREAMTEAM)!l
DISCLAIMER:
Theinformationcontainedinthise-mailanditsattachmentsareintendedsolelyforthe useof the individual(s)to whomit is
Jrttps://outlook.office365.com/owa/?viewmodel:ReadMessageltem&ItemlD:AAMkADM...6ll2l20lc
CosmeticWeekly RecapMother's Day Week - Flack, Angela
CosmeticWeeklyRecapMother'sDayWeek
Alanis,Liz
Mon5/9/201611:18AM
PageI o
to:Hereford,Gloria<Gloria.Hereford@bonton.com>;Mattson,Heather<Heather.Mattson@bonton.com>;Flack,Angela
<Angela.Flack@bonton.com>;Widloe,Tracy<Tracy.Widloe@bonton.com>;
cc:Fitz,Rene<Rene.Fitz@bonton.com>;
FantasticWeek TEAM!!
Cosmetics+t7%ly for the week Region+2%lV 2nd highestpercentin the region
Most of you executedand madeyour week
Arden +85%ly Region +20% Greatjob
Lauder+72%lyRegion+8%
Lanc6me+32o/oly Region -t2%
Women'sFragrance+t9 o/o(Onfire) The Region+5% Executionof gwp andflowerswaswell
receivedby our customers
Men'sFragrance+L7%lyTheRegion+t5%
Cfiniquealmostthere -5o/olyRegion+t%ly Letsfocuson our consultationsand aus
Creditfor the week +LOo/ofor the week Verygood.
Teamwe are up for the month we just needto continueto maintainour dailybusiness
Focuson our Foundationevent pleasemakesureyou are bookingappointments.
Thankyou
LizAlanis
ASMHumanResourcesManager/Cosmetics
CarsonPirieScott #540
300LincolnMall
Matteson,lL
7OO747 54OOext4O4O
Email Liz.Alanis@bonton.com
https://outlook.office365.com/owal?viewmodel:ReadMessageltem&ItemlD:AAMkADM... 6ll2l20
Weekly recap- Flack, Angela
Weeklyrecap
Fitz,Rene
Sun3/15/20159:43AM
ro:FlackAngela<Angela.Flack@bonton.com>;
cc:Alanis,Liz<Liz.Alanis@bonton.com>;
Angle-
WOW!!!!! andWOOOOOW!!!!!
Page1 o
Youarehavingan UNBELIEVABLEgiftandyourbusinessison FlllllllllllRE.Thankyouto youandElle
whata TEAM.
Arden-+49%to LYandthe Regionwas-LLo/oto LY.Besttrendinthe Regionfor the Year!!!!
ReneFitz
StoreManager
Carson'sLincolnMall#540
708.747.5400Ext.4000
lrttps://outlook.office365.com/owal?viewmodel:ReadMessageltem&ItemlD:AAMkADM...6ll2l20

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  • 1. Page1 of2 theoNE > ln TheKnow > Who'sPuttinsthe CustomerFirst? Who'sPuttiftgtheCustomerFirst? Store540Matteson lii,'l:r:Associates:AngelaFlackandLyinstteVanderlenter I hadthe pleasureof meetingAngela,aswellasanotherassociate,Lyr Handbagsdepartment.I wastreatedsowelland allof the assistancei Lynetteshowedme mademefeelliketherearestillsomeveryniceSa Theseladiestook the timeto helpme usecertaincoupons,find items otheritemsso I couldget the correctprices.Ailthe while,theyshower friendshipandlaughter,whichtrulymademyshoppingexperienceanenjoyableone.t leftthestorewith andagoodfeelinginmyheart.Theseladiesaretrulyprofessionalsintheirbusiness.l'dliketo thankthen enjoyableexperience.I haveneverhadsuchanenjoyableexperience.I commendthemontheirworketh thestore,andIwilldefinitelylookforwardto seeingthesetwosmilingladies.Thankyou. Store61Portland Associate:JenniferRubenstein Jenniferwasexcellentatcustomerservice.Wewerevisitingfromanotherstatear oftimeto shop.Shewasattentiveandaskedquestionsto understandourneeds, purchasingseveralitemsindifferentdepartmentsbecauseofJennifer.Shemade careof asweshopped,andevenhelpedwithgettingourpurchasesshippedto o state.ltwasexceptionalcustomerservicel hftne.//h^nlnn ehqrp^^i-t nnm,/ciioolTLpf)ne/TnTlreT{nnrxi/Dqoec/tr/hnrc-Prr++ino-fhp-/1rrctnm A/tennl {
  • 2. Fw: FashionFair - Flack,Angela PageI ol Fw:FashionFair Alanis,Liz Mon5/11/201510:23AM Deletedltems ro:Flack,Angela<Angela.Flack@bonton.com>, LizAlanis ASMHumanResourcesManager/Cosmetics CarsonPirieScott#540 300LincolnMall Matteson,lL 708 7475400 ext4040 EmailLiz.Alanis@bonton.com From:AmyHilliard<ahilliard@fashionfair.com> Sent:Monday,May11,2015'10:4'lAM To:ChrisThomas;KatreseKirk-Watson;Aprillvory;Bowen,Joyette Cc:Alanis,Liz;EricaSims SubjectRE:FashionFair Ail, ThisisEXCELLENTI!PleaseresendphotosasI couldn'tpullthemup. AngelaandTeam,wesaluteyou!l My best, AmyHilliard -----OriginalMessage----- From:ChrisThomas Sent:Monday,May11,20159:00AM To:KatreseKirk-Watson;Aprillvory;JoyetteBowen Cc:Alanis,Liz;EricaSims;AmyHilliard Subject:RE:FashionFair TeamthisissuperFANTASTICIIWe reallyappreciateyoursupportandresults! Enthusiastically, CT https://outlook.office365.com/owa/?viewmodel:ReadMessageltem&ItemID:AAMkADM...6ll2l20
  • 3. Fw: FashionFair - Flack, Angela Fw:FashionFair PageI ol Alanis,Liz Mon5/11/20158:23AM ro:FlacKAngela<Angela.Flack@bonton.com>; Talkaboutajob welldone!!! LizAlanis ASMHumanResourcesManager/Cosmetics CarsonPirieScott#540 "?"9"9".1_nsghlYrell Me!19:.9r..',1!. 708 7475400 ext4040 EmailLiz.Alanis@bonton.com From:ChrisThomas<cthomas@fashionfair.com> SentMonday,May11,2015B:59AM To:KatreseKirk-Watson;Aprillvory;Bowen,Joyette Cc:Alanis,Liz;EricaSims;AmyHilliard Subject:RE:FashionFair TeamthisissuperFANTASTICIIWe reallyappreciateyoursupportandresults! Enthusiastically, CT -----OriginalMessage----- From:KatreseKirk-Watson SentMonday,May11,20157:13AM To:Aprillvory Cc:Alanis,Liz;ChrisThomas;EricaSims Subject:Re:FashionFair CongratulationsAngelaandteamlAngelatoolnmychallengeduringtrainingto se_llwhatyouhaveandfocuson color.Theseresultsshowthestrengthof a CounterManagerthatrefusesto letthe currentclimatedeterherlThank you. Katrese Sentfrommy iPhone Jrttps://outlook.office365.com/owa/?viewmodel:ReadMessageltem&ItemlD:AAMkADM...6ll2l20
  • 4. Fw: Fashion Fair - Flack, Angela > On May10,2015,at 10:55AM,"Aprillvory"<aivory@fashionfair.com>wrote: > HelloLiz, Page2o1 > Thanksfor allyourhelpatthe event!Youtrulyhavea greatteamat yourstore.I knowAngelashouldbevery proudof herselfasshereallyhadhighexpectationsandwantedto producea grandeventfor herclients.I goaled theeventat $'1.2(ly694 withAngela'sstretchgoalof $1.5.Theeventendingnumberof $1.8isthe resultsof a determinedCounterManager.I applaudAngelaandlookforwardto moreeventsat Carson'sMatteson!lI attache somepicturesfromthe event. > CarsonPirieScott#540 > 300LincolnMall > Matteson,lL > 708 7475400 ext4040 > EmailLiz.Alanis@bonton.com > <WP_20150509_001jpg> > <WP_20i50509_007jpg> > <WP_20150509_019jpg> > <WP_20150509_0'12jpg > > <WP_20i50509_024jpg> > <WP_20150509_03'ljpg > > <WP_20150509_02Bjpg> > <WP_20150509_033jpg> > <WP_20150509_035jpg> > <WP_20'l50509_029jpg > > <WP_20150509_022jpg> Aprillvory SentfrommyWindowsPhone From:Alanis,Liz<mAij.te:.l,izAlAnis@bonton.com> Sent:5/9/20159:58PM To:ApriI lvory<mailto:aivory@fashionfair.com> SubjectFashionFair $1800AngelaandEllenrockedl:) LizAlanis ASMHumanResourcesManaqer/Cosmetics https://outlook.office365.com/owa/?viewmodel:ReadMessageltem&ItemlD:AAMkADM...6ll2l20
  • 5. Event FashionFair - Flack, Angela EventFashionFair Page1 o1 Alanis,Liz Sat11/28/20159:25PM To:FlackAngela<Angela.Flack@bonton.com>; cc:Fitz,Rene<Rene.Fitz@bonton.com>; Thankyoufor a successfuleventduringBlackFriday.Youpickedup a 5700to ly andwereup +t53% Yourgreatandeventswe shouldrevisita few morefor FashionFairto eatawayat our deficitfor the year ToobadAprilwasnot hereto share. LizAlanis ASMHumanResourcesManager/Gosmetics CarsonPirieScott #540 300LincolnMall Matteson,lL 7O8 747 54OOext 4O4O Email Liz.Alanis@bonton.com Jrttps://outlook.office365.com/owa/?viewmodel:ReadMessageltem&ItemlD:AAM}:ADM... 6ll2l20
  • 6. Re:Arden gift 540 - Flack, Angela PageI of2 Re.Ardengift540 Alanis,Liz Tue8/11/2015 5:00PM To:Ernest,Jeanne<Jeanne.Ernest@ElizabethArden.com>; ccFlack,Angela<Angela.Flack@bonton.com>; ThanksJeannewe areveryproudof ourteam. LizAlanis ASMHumanResourcesManager/Cosmetics CarsonPirieScott #540 300LincolnMall Matteson,lL 7Oa 747 54OOext4O4O Email Liz.Alanis@bonton,com From:Ernest,Jeanne<Jeanne.Ernest@ElizabethArden.com> Sent:Tuesday,August17,201512:59PM To: Berry,Joanne;Cintron,Vanessa;Alanis,Liz;Adams,Robin Cc:Mlodoch,Susan;Washington,Amelia;Flack,Angela Subject:Ardengift TOA11...... TheElizabethArdengift promotionhasbeena bit challenging- but not for thefollowinq storewho hovealreodvachievedaift qoal. ConHratulationsto: Yorktown: Goal5tt,628 / TYactual5L2,162 Edens:Goal59,994/TY actual$t0,406 NorthRiverside:Goal56,430/W actualS5,83t Matteson:Goal52,089/ TYactual$3,156 Thankyou so much! JeanneErnest Account Executive https:i/outlook.office365.comlowa/?viewmodel:ReadMessageltem&ItemlD:AAMkADM...6l1212016
  • 7. Arden - Flack, Angela PageI o. Arden Alanis,Liz Wed2/'11/20154:50PM Deletedltems To:Fitz,Rene<Rene.Fitz@bonton.com>; ccFlack,Angela<Angela.Flack@bonton.com>; AngelaandEllenhavewon the PrevagePaloozacontestShewon 5250andEllenwon 5125 YesSheDid!!! Li" eui" ASM Huru Recourc.r Meaagcr/Corncticr Csron Piric Sott f540 300 Liacolu Mall Mattcson, IL5O4,{3 7O8 7475400 c:t4040 Email Liz.Alaaio@bonton.com .https://outlook.office365.comlowa/?viewmodel:ReadMessageltem&ItemlD:AAMkADM...6ll2l20
  • 8. Arden - Flack, Angela PageI of I Arden Alanis,Liz Sun3/1/20152:50PM ro:FlacbAngela<Angela.Flack@bonton.com>; Cc:Fitz,Rene<Rene.Fitz@bonton.com>; Youhavemadeandexceededyourgiftgoalof 53367in weekL. Youhave53260in salesjustin week 1. Youareout of giftshowever24 arecomingto you. Pleasekeepyourausat 560andyouwill continueto trendup. ThanksagainAngelafor youreffortsandyourfocus.Thankyourteamaswell. 5107to completeyourgiftgoal. L.l"euti" ASM Human Resouec Muagcr/Cosmetis Carson Piric Scott #540 300 Liacola MaIl Mattcsotr, IL5O443 7O8 747 5,100 ext 4040 Email Liz,Alanic@bontou.com .https://outlook.office365.com/owa/?viewmodel:ReadMessageltem&ItemID:AAMkADM... 6ll2l20l6 /
  • 9. Weekly CosmeticRecapBeautyweek - Flack, Angela PageI o WeeklyCosmeticRecapBeautyweek Alanis,Liz Sun4/24/20167:52PM To:Hereford,Gloria<Gloria.Hereford@bonton.com>;Widloe,Tracy<Tracy.Widloe@bonton.com>;Mattson,Heather <Heather.Mattson@bonton.com>;Flack,Angela<Angela.Flack@bonton.com>; cc:Fitz,Rene<Rene.Fitz@bonton.com>; AwesomeWeek! Soproudof allofyou!!!! Greatexecutionof Beautyweekyouallhadsomesolidappointmentsandshared somegreatconsultationsdrivingyourAUS. GreatBusiness!! Arden +33L%ly for the week Region+31%ly #2 in the Region Lauder+!3L%lyfor the week Regionwas-3%ly +1Region Clinique+29%ly for the week Region+L!%ly #5 Region Lanc6me+24%lyfortheweek Region-4%ly #5 Region Men'sFragrance+L7 lyforthe week Region+4%ly #4 Region FashionFair+9%ly fortheweek Region-8%ly Stillupforthemonth +L4%wecannotloose. Onlydepartmentthat didnot makeit Women'sFragrance-27%ly for the week Region+16 Creditfor the week 28only4 of youneedto geton boardfor drivingcreditwith yourbusiness. Heather,Chandra,Reykia,Ellen Let'sbringit homethisweekfor the monthof April.'-$ LizAlanis ASMHumanResourcesManager/Gosmetics Jrttps://outlook.office365.com/owa/?viewmodel:ReadMessageltem&ItemID:AAMkADM... 611212
  • 10. RE: BestNumbersIn Region - Flack, Angela PageI of2 RE:BestNumbersInRegion Ernest,Jeanne <Jeanne.Ernest@ElizabethArden.com> Mon3/16/20154:18PM To:Flack,Angela<Angela.Flack@bonton.com>; Cc:Alanis,Liz<Liz.Alanis@bonton.com>; Angelayou areon fire!!!!! Fabulousnumbers. YTD sales: Total Arden: +760/o Prevage+1200 Ceramide+l92Yo Foundation+83% Thank you for all the hardwork! Appreciated. JeanneErnest Accou.ntExecutive ffilllir**lar*hfu,{y.;1 1-708-452-4272 **:..*"-:-e--t-.i-!,9,e,1-.11::,-lyir-9r-T-.--n-tbefore printing this email From:Flac(Angela[mailto:Angela.Flack@bonton.com] Sent:Sunday,March15,201511:23AM To: Ernest,Jeanne Cc:Alanis,Liz Subject: BestNumbersIn Region HiJeanne Justsendingyouthisemailtotouchbaseswith you.And,to informyouthat ljust foundout that my counterhasthe besttrendin the regionfor the year!!!! Ourgiftisdoingverywell,and,we havedoubledour percentagesfrom lastyear!!!! We arecurrentlyverylowon stockin Ceramides.lf thereisanythingyoucando to helpus,we would greatlyappreciateyourhelp. Thanksagain Angela& Ellen(THEDREAMTEAM)!l DISCLAIMER: Theinformationcontainedinthise-mailanditsattachmentsareintendedsolelyforthe useof the individual(s)to whomit is Jrttps://outlook.office365.com/owa/?viewmodel:ReadMessageltem&ItemlD:AAMkADM...6ll2l20lc
  • 11. CosmeticWeekly RecapMother's Day Week - Flack, Angela CosmeticWeeklyRecapMother'sDayWeek Alanis,Liz Mon5/9/201611:18AM PageI o to:Hereford,Gloria<Gloria.Hereford@bonton.com>;Mattson,Heather<Heather.Mattson@bonton.com>;Flack,Angela <Angela.Flack@bonton.com>;Widloe,Tracy<Tracy.Widloe@bonton.com>; cc:Fitz,Rene<Rene.Fitz@bonton.com>; FantasticWeek TEAM!! Cosmetics+t7%ly for the week Region+2%lV 2nd highestpercentin the region Most of you executedand madeyour week Arden +85%ly Region +20% Greatjob Lauder+72%lyRegion+8% Lanc6me+32o/oly Region -t2% Women'sFragrance+t9 o/o(Onfire) The Region+5% Executionof gwp andflowerswaswell receivedby our customers Men'sFragrance+L7%lyTheRegion+t5% Cfiniquealmostthere -5o/olyRegion+t%ly Letsfocuson our consultationsand aus Creditfor the week +LOo/ofor the week Verygood. Teamwe are up for the month we just needto continueto maintainour dailybusiness Focuson our Foundationevent pleasemakesureyou are bookingappointments. Thankyou LizAlanis ASMHumanResourcesManager/Cosmetics CarsonPirieScott #540 300LincolnMall Matteson,lL 7OO747 54OOext4O4O Email Liz.Alanis@bonton.com https://outlook.office365.com/owal?viewmodel:ReadMessageltem&ItemlD:AAMkADM... 6ll2l20
  • 12. Weekly recap- Flack, Angela Weeklyrecap Fitz,Rene Sun3/15/20159:43AM ro:FlackAngela<Angela.Flack@bonton.com>; cc:Alanis,Liz<Liz.Alanis@bonton.com>; Angle- WOW!!!!! andWOOOOOW!!!!! Page1 o Youarehavingan UNBELIEVABLEgiftandyourbusinessison FlllllllllllRE.Thankyouto youandElle whata TEAM. Arden-+49%to LYandthe Regionwas-LLo/oto LY.Besttrendinthe Regionfor the Year!!!! ReneFitz StoreManager Carson'sLincolnMall#540 708.747.5400Ext.4000 lrttps://outlook.office365.com/owal?viewmodel:ReadMessageltem&ItemlD:AAMkADM...6ll2l20