Personal Information
Organization / Workplace
Albany, New York Area United States
Occupation
IT Support Specialist and Student Manager at University at Albany
Industry
Technology / Software / Internet
Website
http://www.andrewhlyons.com
About
I enjoy working in higher education technical support for the people, the environment, and the constant changes and challenges. Through my experience and training, I have developed a broad set of skills to support academic and co-curricular technology use.
Specialties: Customer support, student management, communication, documentation, instruction.
Tags
higher education
management
helpdesk
scheduling
evaluation
performance
service catalog
planning
time keeping
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