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School of Business
A370A0401 Case-Course of Business
Terhi Tuominen
Case Study: Amer Sports Oyj
5 December 2013
Georgios Ballas 0415258
Andreas Bouris 0415339
Minna Pajunen 0373125
TABLE OF CONTENTS
1. INTRODUCTION................................................................................................................... 1
2. USED THEORIES AND TOOLS OF ANALYSIS ............................................................. 2
3. METHODS OF DATA COLLETION ................................................................................... 2
4. DESCRIPTION AND ANALYSIS OF THE CASE FIRM ................................................. 3
4.1 MAIN PROCESSES.......................................................................................................... 5
4.1.1 PRODUCTS ................................................................................................................ 5
4.1.2 DISTRIBUTION .......................................................................................................... 6
4.1.3 PRODUCTION............................................................................................................ 7
4.2 FIELD OF INDUSTRY....................................................................................................... 8
4.3 OPERATIONAL ENVIRONMENT ................................................................................. 10
4.4 STRATEGY AND COMPETITIVE ADVANTAGE ....................................................... 12
4.5 ORGANIZATION AND STRUCTURE .......................................................................... 14
4.6 FINANCE........................................................................................................................... 16
4.6.1. FINANCIAL TARGETS........................................................................................... 16
4.6.2. SALES BYBUSINESS SEGMENT...................................................................... 18
4.6.3. SALES BY GEOGRAPHICAL SEGMENT .......................................................... 19
4.6.4. NET SALES IN BALL SPORTS SEGMENT....................................................... 19
4.7 SALES AND MARKETING............................................................................................. 20
5. CONCLUSIONS .................................................................................................................. 23
LIST OF REFERENCES ........................................................................................................... 25
APPENDICES
Appendix 1. Structure of all Amer Sports' business areas
Appendix 2. SWOT –Analysis
Appendix 3. Learning Outcomes
1
1. INTRODUCTION
This case report is part of Case-Course of Business in Lappeenranta University. The primary
purpose of this report is to learn about case-writing process. A case is not only a description
about a business practice but also a description about an actual situation of the company with
its problems and success factors. Our aim was to apply concepts from previous lectures and
course books to analyze the company we chose. All in all our aim was to form a broad
evaluation of company’s situation and simultaneously see how theory applies in practice.
The company we chose for this assignment is sporting goods company called Amer Sports.
The company owns brands that are known worldwide among consumers. Amer Sports is
Finnish in origin and its shares are listed on the NASDAQ OMX Helsinki stock exchange. We
selected this company, because it owns some of the world leading brands in sports
equipment and therefore has a valuable brand portfolio. Amer Sports itself is not very well
known name to consumers, even though its brands are. Each of these brands has its own
separate trademarks and operates as an individual business entity. Managing this big brand
portfolio makes Amer Sports interesting case to study. In addition company operates in many
geographical markets, which brings challenges for running the business and controlling all
brands. What is also remarkable about the company is that its stock exchange rate has risen
by over 50 % during this year.
First we will present the theoretical framework of the case. This section describes the chosen
theories and tools of analysis that we used to examine the case company. In addition, we will
describe the methods of data collection. Then we will move on to the description and
analyzing of the case firm. This is done by introducing the company in more detail: its field of
industry, strategy and competitive advantage, organization, finance and finally marketing and
sales. Because the company owns many brands in different sport fields, in some sections of
this report we will focus on analyzing only one field in detail. The field we chose was ball
games.
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2. USED THEORIES AND TOOLS OF ANALYSIS
In the strategy and competitive advantage chapter we used SWOT –analysis, which is very
common tool in the strategic management planning process. The SWOT analysis includes
company’s strengths, weaknesses, opportunities and threats. Framework is proposed by
many as an analytical tool which should be used to categorize factors both internal and
external to the organization. SWOT analysis is highly recommended for its simplicity and
value in focusing attention on key issues which affect business. (Pickton & Wright 1998, 101-
102)
For the sales and marketing section we used the framework referred to as the “4Ps” or
“marketing mix”. The framework identifies how company makes offerings suit consumers’
needs. The main reason why marketing mix is a powerful concept or a tool is that it makes
marketing easy to handle. The 4 Ps stands for product, price, place and promotion. The four
elements of marketing mix can be altered in different ways in order to create the best
combination for the company’s marketing strategy. Decisions cannot be made on one
element of the marketing mix without considering its impact on other elements. (Goi 2009)
We also found a couple scientific articles to assist us with the analysis. The other was related
to regional and global strategies of multinational enterprises. In this article Rugman and
Verbeke (2004) used the triad power concept to define how global companies are. The other
was a research about seasonality, which is very typical feature for the sporting industry.
Seasonality is a cyclical pattern that repeats itself each year (Jaditz 1994, 17).
3. METHODS OF DATA COLLETION
First of all we tried to contact our chosen company by sending email to Amer Sports
Corporate Communications department. We wanted to arrange an interview with someone
who could provide us information that is not otherwise accessible. Unfortunately we didn’t
receive any answer of any kind. Even though of this set back, we didn’t want to change the
case company. We thought that we could manage also without the interview. Because Amer
Sports is publicly listed there is quite much information and financial data easily available
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about the company, also in English. We looked for information mainly from the annual report
2012, interim report, company’s web pages and brand’s pages. In addition we searched
information from competitor’s web pages.
4. DESCRIPTION AND ANALYSIS OF THE CASE FIRM
Amer Sports, established in 1950, is today one of the leading sporting goods companies in
the world with its global brands Salomon, Wilson, Atomic, Arc'teryx, Mavic, Suunto and
Precor. Below we will analyze how Amer Sports developed from its establishment until today.
In 1950, Amer was founded by the name "Amer Tobacco Oy" and was a tobacco company. In
1960 Amer moved into ship-owning which was an efficient form of investment at this time
combined with the company's tobacco business. Amer acquired three ships, which were sold
later during the 1970's because of the excess capacity developed in the industry. Also in
1970's and 1980's Amer acquired several companies as Hyppölä (later known as Amerpap),
a Finnish paper merchanting and paper converting company, Hobart Mc/Intosh Paper
Company which was a Chicago based paper merchant, Weilin+Göös, a long established
Finnish printing and publishing business and Time/system International A/S, a global
producer and marketer of personal planning systems.
In 1973, Amer Tobacco Oy changed the company name to "Amer Group Ltd (Amer-yhtymä
Oy)". Later in 1974, Amer acquired Koho-Tuote Oy, manufacturers of "Koho" ice hockey
sticks and protective equipment and in that way entered the sporting goods industry for the
first time. In 1978 Amer acquired Koho Sporting Goods Corporation, based in Long Island,
New York, which was a distributor of Koho products in North East USA. Furthermore, in 1979
Amer acquired Les Industries du HockeyCanadien Inc., based in Drummondville, Quebec,
Canada, the manufacturer of the "Canadien" range of ice hockey sticks, as well as
Sherbrooke Sports Division, St. Jean, Quebec, manufacturers of ice hockey protective
equipment. Also, in 1977, Amer obtained a listing on the NASDAQ OMX Helsinki Ltd and in
1984 was listed in the London Stock exchange. The Sports Division was first constituted in
1986, when Amer acquired 80% of the MacGregor Golf Company from the world famous
golfer Jack Nicklaus. From 1989 to 2000 Amer made some, meaningful for the sports division,
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acquisitions acquiring Wilson Sporting Goods Co., Atomic, Suunto and DeMarini Inc. In 2001
Amer Group launched a new marketing name, "Amer Sports", combined with a new logo, to
be used in corporate marketing and advertising and in 2004 changed its official name into
Amer Sports Corporation to highlight the company's focus on sports equipment. In the same
year Amer withdrew from tobacco business. Moreover from 2002 to 2011 Amer was focusing
in the expansion of its sport segment by acquiring brands and companies related to sports
equipment such as: Precor, Volant, Atec, FPI, Salomon, Mavic, Bonfire, Arc'teryx, Cliché,
Nikita. In 2005 Amer shares were delisted from London Stock Exhange but continued to be
traded on the main list of the OMX Nordic Exchange Helsinki. (Amer Sports 2013a)
Today Amer Sports is one of the leading sporting goods companies in the world and aims to
improve performance and increase the enjoyment of sports and outdoor activities.
Mission
Their mission is to provide everyone from first-time participants to professional athletes with
the world’s best sports and fitness equipment, footwear and apparel.
Vision
Their vision is to be the industry’s leading sports company, fueled by authentic brands that
inspire athletic achievement and enjoyment.
Values
The Amer Sports staff represents a number of nationalities and different business cultures.
Their shared values support and guide their operations around the world. Success in
competition requires the determination to win, team spirit, fair play and innovation. (Amer
Sports 2013b)
It is very interesting how Amer started from a tobacco company and after several years of
continuous changes in its structure ended up being a sporting goods company. It seems that
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Amer's management was continuously adapting to the changing environment, always seeking
for new opportunities in the market. All these changes kept Amer going for many years.
4.1 MAIN PROCESSES
In this chapter we will analyze the main processes of Amer Sports, being products,
distribution and production.
4.1.1 PRODUCTS
Amer Sports is an interesting company in that the core company itself has no products
whatsoever and instead trusts its individual brands and their own companies with their
products. Amer owns a great variety of well-known sport brands covering every aspect of
sports equipment. Below we list those seven brands that construct Amer's portfolio.
Figure 1. Amer Sports brands (Amer Sports 2013c, 1)
Salomon is a world-leading mountain sports company which produces equipment for alpine
skiing, cross-country skiing, snowboarding and trail running. (Amer Sports 2013d) When you
think about winter sports the first thing that comes in mind is Salomon. The existence of
Salomon in Amer's portfolio makes Amer very strong and gives the company a competitive
advantage over its competitors in that business area.
Wilson is the world's leading manufacturer of ball sports equipment. Their core sports are
tennis, baseball, American football, golf, basketball, softball, badminton and squash. Wilson
has been very influential and intimately involved in shaping most of the ball sports history
such as tennis, golf, baseball and American football. (Wilson 2013) Wilson is a valuable asset
for Amer as it is worldwide recognized in ball sports. The National Football League and also
NCAA (College Basketball) in USA use Wilson balls as their official balls. Furthermore, Wilson
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has strong presence in many ball sports by sponsoring several well-known professional
athletes like Roger Federer and Serena Williams who are tennis champions.
Atomic is a company specialized in skiing equipment selling both alpine and Nordic ski
equipment. (Atomic 2013)
Arc'teryx is an outdoor clothing and sporting goods company producing high quality sports
outerwear and accessories, packs and climbing gear. Arc`teryx combines its unrivaled
designs with the best quality, highest performing materials and produces innovative and
durable products. (Arc'teryx 2013)
Mavic is a bicycle parts manufacturing company which produces wheelsets, hubs, brakes,
mudguards, pedals, apparel and cycling accessories. (Mavic 2013)
Suunto is a Finnish manufacturer of sport watches, diving equipment and accessories,
compasses and a variety of precision instruments. (Suunto 2013)
Precor designs and builds premium commercial fitness equipment for workouts that feel
smooth and natural. (Precor 2013)
As it is obvious Amer owns a lot of well-known brands. For that reason, Amer does not use its
brand name for advertising but instead its individual brands are promoted. The final customer
does not know Amer most of the times because he/she does not need to. He/she only knows
that he/she buys Salomon or Wilson brands. The customers are familiar with these brands
and sometimes are loyal to them. For that reason Amer chooses to be advertised this way.
4.1.2 DISTRIBUTION
Amer Sports has five main regional distribution centers which support several Group brands:
the Überherrn in Germany, Lyon in France, Altenmarkt in Austria and Irvine in the UK facilities
serving the EMEA region and the Nashville facility in Tennessee serving the USA. Amer
Sports’ logistics facilities also include factory-specific warehouses and regional or country-
specific warehouses. Products are transported from distribution hubs to trade customers or to
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Amer Sports’ own stores. Third-party transportation companies are employed to transport the
Group’s products by truck, rail, plane, and sea. (Amer Sports 2013e) It is obvious that Amer
focuses in European market as it comes to distribution priority. Its main distribution centers in
Europe are in economically and politically stable countries, minimizing Amer's risks. However,
Amer's presence in terms of distribution is strong in USA too as sports like baseball and
basketball are very popular there. In that way, Amer reduces logistic expenses by trying to
satisfy regional demand by regional distribution centers.
To improve the quantity and quality of their distribution Amer continues to expand distribution
networks and in-store excellence in their core markets. Moreover, Amer has focused on
expanding in China, Russia and Latin America and has already achieved a combined growth
of 19% in 2012. In addition to that Amer has opened 30 new retail stores in 2012 focusing on
emerging markets in order to strengthen their own retail chain. (Amer Sports 2013c, 3) It is
logical for global companies like Amer to expand in emerging markets like China these days,
in order to benefit from the rapid growth that it is observed. Sometimes these expansions
serve to offset reduced revenues from operations in markets suffering from recession such as
European market. China is also considered to be an opportunity in the future for many global
companies due to the large population and the rapid growth.
4.1.3 PRODUCTION
Amer constantly adjusts its "make or buy" strategy in order to achieve cost savings and
operational efficiency. Amer Sports has 12 manufacturing sites and its most important own
production facilities are located in Austria, Bulgaria, France, Finland, Canada and the United
States. The company manufactures approximately 30% of its products itself and
approximately 10% is produced by partially outsourced vendors. The remaining 60% of
Amer's total production value is outsourced. This includes manufacturing in all racket sports
and golf products, most team sports products, most of the apparel and footwear and also
most of products and components for a variety of winter sports equipment, cycling, sports
instruments and fitness equipment. Amer Sports’ production value is distributed
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approximately 30% in China, 25% elsewhere in Asia Pacific, 30% in Europe and 15% in the
Americas. (Amer Sports 2013c, 6)
Obviously, outsourcing seems a vital part of Amer's production strategy. This strategy might
have its ups and downs thought. By outsourcing, we suppose that Amer is able to benefit
from the specialization of other more prominent manufacturers and probably reduce its costs.
Cost reduction can be achieved because Amer would not need to invest in building more
production plants and also because Amer might not be able to produce specific products
cheaper than can be outsourced from others. Also Amer might be restrained by its production
capacity and outsourcing might be an alternative solution. However, outsourcing has its risks.
The main risk can be the potential failure of Amer's suppliers to fulfill Amer's product needs.
That would result in unsatisfied demand for Amer and drive its sales downwards.
Amer Sports purchases the raw materials it requires - steel, rubber, and oil-based raw
materials and components - from a number of sources. These raw materials are used to
manufacture plastic components for bindings and ski boots, carbon fibers for use in rackets,
and the metal parts used in fitness equipment, binding components and ski edges. (Amer
Sports 2013f)
4.2 FIELD OF INDUSTRY
The global sports equipment market cannot be described as small in scale. The total revenue
of the market was around 74.8 billion dollars in 2009. The compound annual growth rate has
been 2.3% for the period of 2005-2009. The growth has been quite stable and on year 2009 it
was forecasted that there would only be a slight shift on growth so that during years 2009-
2014 compound annual growth rate would be 2.0 %. (Datamonitor 2010, 8) On the other
hand, the ongoing economical instability and the course of international trade are factors that
will also influence directly to sales of sports equipment. If economical conditions will continue
unsecure for a long time, the industry will suffer even though there are otherwise good
circumstances for market growth.
9
Sports equipments are consumed almost everywhere in the world, so the market is huge also
in geographical size. The main markets for sports equipment are Americas, Europe and Asia-
Pacific (Datamonitor 2010, 11). Especially fast growing economics have potential for sports
equipment companies, because usually the increase in living standards and revenues means
that people have incomes and willingness to invest in hobbies and free time. This indicates
that growing economies for example in Asia, like India and China, are more and more
lucrative in near future because of the growing middle class (Kharas 2010, 8-9).
Ball sport equipment is one of the most profitable categories for the global sports equipment
market. In 2009 total revenues were 13.3 billion dollars which is equivalent to 17.8% of the
market's overall value. Other categories that come close are golf equipment (17.4% of market
value), adventure sport equipment (16.8%) and fitness equipment (15.5 %). It is typical that
suppliers are not usually exclusively dependent on only one type of sports equipment for their
revenues and therefore they often find alternative markets through diversification.
(Datamonitor 2010, 10-12)
There is a visible and growing recognition of physical and mental wellbeing across the world.
Majority of at least European and U.S. consumers feel that improving health is important. The
trend seems to be that consumers draw attention to healthier lifestyles and seeking a balance
between work and leisure. What is also noteworthy is that outdoor sports and activities in
nature are more and more popular. This creates opportunities for the whole industry to
develop products that make accessing healthier lifestyles easier and more enjoyable (Amer
Sports 2013g).
Sports equipment industry is quite challenging, even though there are major factors that make
business in this field beneficial. The main challenge is the seasonality, which is very typical for
many sports. What makes seasonality problematic is that the intensity can vary to a great
extent from year to year. The reasons behind seasonality are whether, regular calendar
events such as Christmas and also social conventions. Taking seasonality in to account
means forecasting changes in business that are results of a certain event or occurrence.
Seasonality is a challenge, because it has an impact on many different departments in the
10
company. Changes in demand due to exceptionally good winter for example might affect to
the need of labor in production and also supply management. In addition it influences on the
revenues. Seasonality also affects how sales tend to concentrate on specific time periods.
This means that net sales and profitability are usually stronger in one or two business
quarters. (Jaditz 1994, 17)
Short term risks on the other hand for the industry are particularly associated with general
economic conditions as mentioned earlier, but also consumer demand development on
different geographical markets. In addition the ability to identify and respond to constantly
shifting trends and the ability to use advancements in technologies and to develop new and
attractive products is also a challenge. (Amer Sports 2013h, 9) Consumers are expecting new
products and technologies that increase their sporting experience. Companies have to invest
in research to find out what consumers want and also to create products that outsmart the
competitors. There are three themes that are closely related to sport equipment production:
research & development, innovation, and adoption of new materials (Datamonitor 2010, 12).
The global market for sports equipment is fragmented and consists of many players. There
are few larger companies that have also integrated to retail, but it is still possible to enter the
market on a more modest scale by producing, for example, small quantities of custom-made
products. Consumer loyalty is often more towards a particular company or a brand, rather
than to retailers and this is why most retailers will stock many different brands. This
strengthens buyer power and can leave retailers rather vulnerable. Sporting equipment
companies who also operate in the retail market through their own branded stores or online
sales are very strong players. Buyer power is assessed to be moderate in overall in the
industry. (Datamonitor 2010, 12)
4.3 OPERATIONAL ENVIRONMENT
The sporting goods industry, as mentioned before, is highly competitive and includes many
regional, national and global companies. Amer Sports though, has no competitors that
challenge it across of all of its product categories but it faces competition from a number of
companies in most of its product categories. (Amer Sports 2013c, 10) The three main
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competitors that could challenge Amer in specific business areas are Adidas AG, Callaway
Golf Co. and Head NV. (Yahoo Finance 2013) We will analyze all of them briefly.
Adidas Group is considered the biggest threat for Amer as it has worldwide presence and is
internationally recognized. Adidas Group consists of Adidas, Reebok, TaylorMade-Adidas
Golf and Rockport combining a very diversified product portfolio ranging from sports shoes,
equipments to clothing and accessories. Because of its size and magnitude, Adidas competes
with Amer in many business areas. Adidas' main strength against Amer is its well-known
brand name, widely recognized in customer minds. (Adidas AG 2013)
Callaway is a global leader in advanced golf technology, founded in 1982 by the late Ely
Callaway, a visionary entrepreneur who operated under a simple but profound business
promise: Deliver Demonstrably Superior, Pleasingly Different products and services. Under
the Callaway and Odyssey brands, Callaway manufactures and sells golf clubs and golf balls,
and sells golf apparel, footwear and accessories in more than 110 countries worldwide.
Callaway's main strenght is the company has a relatively large and diversified golf business
(including Drivers, Woods, Irons, Putters, Balls and Apparel) being so able to compete with
Amer's brand, Wilson, in the Golf segment but only there. (Callaway Golf Co. 2013)
HEAD NV is a leading global manufacturer and marketer of premium sports equipment and
apparel and their business is organized into five divisions : Winter Sports, Racquet Sports,
Diving, Sportswear and Licensing. Amer also operates in these segments making Head NV
an accountable competitor in these areas. Head NV sells products under the HEAD
brand(alpine skis, ski bindings, ski boots, snowboard and protection products, tennis,
racquetball, paddle and squash racquets, tennis balls and tennis footwear, sportswear and
swimming products), Penn (tennis balls and racquetball balls), Tyrolia (ski bindings) and
Mares (diving equipment) brands competing with Amer's brands : Atomic, Wilson, Suunto
and Salomon. Head´s key products have attained leading market positions based on sales
and reputation and have gained high visibility through their use by many of today´s top
athletes. (Head NV. 2013)
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4.4 STRATEGY AND COMPETITIVE ADVANTAGE
The strategy of the company and the competitive advantage is now analyzed through the
SWOT framework. There is also a table of our SWOT –analysis in Appendix 2.
Strengths
Amer Sports has an extensive brand and product portfolio, which can be definitely counted as
strength. The company owns brands in the most profitable and popular sports equipment
categories such as ball games and fitness. Amer Sports also operates in many different
geographical regions. The presence in different markets and sport fields reduce its business
risk. If demand drops in one sport equipment category there are other categories still
safeguarding the revenue stream. Same applies to different market regions. In addition the
extensive product portfolio reduces the risk of seasonality, which was mentioned to be a
challenge to the industry earlier in this report. Over exposure to a particular customer base is
also minimized, because there are very different types of consumers. Even though Amer
Sports faces competition from a number of companies in most of its product categories it has
no competitors that can challenge it across of all of its product categories.
Amer Sports’ strategy seems to emphasize consumer-centric product creation through
continuous research and development. It is a strength, if the company seeks to develop new
and better products from the consumers point of view and can at the same time think of the
trade customers. Because they have seven R&D and design sites globally serving the
different business areas they can think of local needs when designing new products. This is
the key for consumer-centric product creation. (Amer Sports 2013i)
Weaknesses
Large brand portfolio and global business can also be a weakness, because the company has
to protect every brand and innovation from competitors, imitation and piracy. The company
invests money and time in R&D and also creating valuable brands, so it has to make sure that
nobody is exploiting its achievements. This can be done by taking advantage of intellectual
13
property rights such as patents, copyrights, industrial designs, and trademarks (Ministry of
Employment and Economy 2013). Litigations are time consuming and most of all expensive
so maintaining a large brand portfolio successfully is a challenge.
As mentioned before, approximately 60% Amer Sports’ total production value is entirely
outsourced. All racquet sports and golf products, most team sports products and most of the
apparel and footwear come from outside the company. (Amer Sports 2013j) This makes the
company quite dependent of outsourced manufactures in these product categories. Amer
Sports has to invest in good supplier and manufacture relationships and also in good quality
control system. It also has to be certain that the manufacturers respect the same values as
Amer Sports does and that they also operate in an ethical way. If manufactures are to be
caught using child labor or if they cause environmental or social hazard, it would immediately
cause bad publicity to Amer Sports and influence sales.
Opportunities
The growing health trends and interest in well being is an opportunity to the company. People
get easily excited about new sports and this creates possibilities to launch new products in
Amer Sports brands.
Previously there were distinct boundaries between sportswear and casual wear, but these
boundaries are becoming increasingly blurred (Datamonitor 2010, 12). This creates also
opportunities for brands to spread the product collection to soft goods such as casual clothes.
Different brands can be marketed also as lifestyles, because not all of the products are just
equipment for the sporting activity. The brands can offer products that can also be used in
day to day basis.
Strong growth of middle class in emerging economies like China suggests optimistic
consumer spending in the future. Also e-commerce is a good opportunity, because the online
retail market in most countries, at least in Europe, is growing at a fast pace and the trend is
expected to continue.
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Threats
Because Amer Sports’ sales are seasonal in nature, the company is highly dependent on the
local weather conditions. For instance, sales of the company's sporting goods equipment
increase during warm weathers and decrease during winter. The company's sales of skis, on
the other hand, increase during the colder months and decrease during summer. Sales of
winter products are also impacted if there is a radical change in weather conditions due to the
global warming.
Involvement in global business brings along many risks that can be related for example to
outsourcing, supply chain management, currency fluctuation and raw material prices. Oil is an
example of an important raw material that is needed. If oil prices goes up it has an impact on
the logistic costs and also material costs.
4.5 ORGANIZATION AND STRUCTURE
Amer Sports as mentioned before is divided in 3 business segments: Winter and Outdoor,
Ball Sports and Fitness segment which are also divided in different business areas. The
structure of those business areas is shown in Appendix 1.
As it comes to geographical segmentation Amer Sports operates in 3 segments: Americas
(including North, South and Central America), EMEA (including Europe, Middle East and
Africa) and Asia Pacific (including Japan and Australia). According to Rugman and Verbeke
(2004), Amer Sports is a bi-regional company as it has between 20% and 50% of its sales in
two regions as can be found in the company's annual report. (Amer Sports 2013c, 4)
The control and management of Amer Sports is appointed to the General Meeting of
shareholders, the Board of Directors and the President and CEO according to the provisions
of the Finnish Companies Act and the Articles of Association of Amer Sports responsibility for
the control and management of Amer Sports. Shareholders participate in the control and
management of the company through the General Meetings. At the Annual General Meeting
the shareholders elect the members of the Board of Directors (from 5 to 7).
15
As elected by the Annual General Meeting on March 8, 2012 the members of the Board of
Directors are: Anssi Vanjoki (Chairman), Ilkka Brotherus (Vice chairman), Martin Burkhalter,
Christian Fischer, Hannu Ryöppönen, Bruno Sälzer and Indra Åsander. The Board of
Directors convenes 8–10 times a year according to a predetermined annual meeting schedule
and in addition when necessary. Their main duties are to make decisions concerning the
strategy that the company undertakes, plan the investments, confirm the business plan, elect
the President and CEO, evaluate the performance of the board itself and organize the annual
meeting of the shareholders. The President and CEO and the CFO also participate in the
meetings of the Board of Directors.
The President and CEO reports to the Board of Directors and keeps the Board of Directors
informed about Amer Sports’ business, including information about relevant markets and
competitors, as well as the Company’s financial position and other matters of significance.
The President and CEO is also responsible for overseeing the Company’s day-to-day
administration and ensuring that the financial administration of the Company has been
arranged in a reliable manner. The President and CEO is assisted by the Executive Board.
The Executive Board consists of the President and CEO, the CFO and representatives of the
most important business areas of the company, with the president and CEO acting as the
chairman. Their primary duty is to ensure that the company’s actions are in accordance with
the Amer Sports Corporation strategy. (Amer Sports 2012)
The board of Directors consists of seven people with five different nationalities (Finnish,
Swiss, Swedish, German and Austrian). Amer is a global company and that is also depicted
at the structure of its board as it is multicultural. A multicultural management team helps the
company's growth as people with different backgrounds and cultures cooperate and have
their own approach to matters related to the company. It is interesting to mention thought that
all the board members come from North and Central Europe restraining the advantages of a
multicultural management team and hence the welfare of the company. A member from USA
should also be included to the management team as Amer conducts a lot of its business there
and also an Asian member to support the company's expansion.
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4.6 FINANCE
The information in that part was derived from the Amer Sports annual report 2012. The
currency used is EURO.
4.6.1. FINANCIAL TARGETS
Amer Sports has introduced 4 targets to achieve in 2012 and they largely accomplished 3 of
them. We will analyze all of them. (Amer Sports 2013c, 3-4)
• Sales growth: Amer Sports target was to reach a 5% currency neutral growth. They
achieved to reach 5.1%. Amer Sports’ net sales in 2012 were EUR 2,064.0 million (2011-
1,880.8). Net sales increased by 5% in local currencies, particularly due to sales growth in
Apparel, up by 23%, Sports Instruments, up by 12%, Fitness, up by 10%, and Footwear, up
by 7%. Individual Ball Sports was up by 7%, mainly due to tennis.
Chart 1: Net Sales in Euro million from 2008 to 2012
As shown at the above chart the increase in net sales was 10% which is different from the
5.1% increase in sales in local currencies. We suppose that the difference is attributed to
exchange rate fluctuations between the EURO and the other local currencies.
• Free cash flow: The long-term financial target is to have annual free cash flow equal to
net profit. Amer Sports delivered a free cash flow which was 93% of net profit, a 90 million
improvement from 2011. (Amer Sports 2013c, 3-5)
1577 1533
1740 1881
2064
0
500
1000
1500
2000
2500
2008 2009 2010 2011 2012
NET SALES EURO million
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Figure 2. Free cash flow/ net profit (excluding non-recurring items) from 2008 to 2012. (Amer
Sports 2013c, 12)
• Net Debt/EBITDA: Amer Sports delivered 2.5, which is well within their balance sheet
ratio target of 3 or less, in addition to that they have all their mid-term refinancing needs
covered. (Amer Sports 2013c, 3)
Figure 3. Net Debt/EBITDA (excluding non-recurring items) from 2008 to 2012. (Amer Sports
2013c, 12)
18
• Operating profit: Amer Sports delivered a 6.6% EBIT margin and operating profit was
at the level of 2011, long-term EBIT target being at least 10% of net sales. Their profit was flat
due to their investments in the strategy execution, and the declined Winter Sports Equipment
profitability due to the lower sales. This is the only target they did not achieve. (Amer Sports
2013c, 3)
Figure 4. EBIT MARGIN (excluding non-recurring items) from 2008 to 2012 (Amer Sports
2013c, 12)
4.6.2. SALES BY BUSINESS SEGMENT
At the figure bellow we can see the net sales by business segment in 2012 and 2011. As it is
shown and mentioned before there is an increase of net sales (10%). Winter and Outdoor
segment plays the most important role in the company sales having 1,221.2 out of 2,064.0
million euro sales. (Amer Sports 2013c, 4)
19
*) In local currencies
Figure 5. Net sales by business segment (Amer Sports 2013c, 12)
4.6.3. SALES BY GEOGRAPHICAL SEGMENT
Amer Sports remains strong in EMEA, and increases its sales a lot in Americas and Asia
Pacific. (Amer Sports 2013c, 4) The general rapid growth in Asian market can probably justify
the huge increase in sales in that area (21% in EURO,14% in local currencies). The fact that
Amer managed to increase its sales even in a period of economic turbulence is very hopeful
and promising for its future. Even in Europe where the effects of the economic crisis are more
intense a 5% increase in sales seems like a great achievement.
Figure 6. Geographic breakdown of net sales (Amer Sports 2013c, 12)
4.6.4. NET SALES IN BALL SPORTS SEGMENT
As mentioned before, we will focus in Amer Sports ball sports segment. In 2012, Ball Sports’
net sales were EUR 569.7 million when in 2011 were EUR 511.0 million, up by 5% in local
currencies. Geographically, Ball Sports’ sales increased in local currencies by 4% in the
Americas, which is the biggest area of Ball Sports, by 13% in Asia Pacific and by 2% in
EMEA.
20
Ball sports segment is divided in two business areas, individual ball sports and team sports.
Both business areas grew. Individual Ball Sports’ net sales in 2012 totaled EUR 318.8 million
(EUR 283.0 million in 2011) and increased by 7% in local currencies. The biggest product
category was tennis rackets, representing 29% of net sales. Net sales of tennis rackets
increased by 14% due to the new performance tennis racket product line, Japan’s recovery
from natural disaster in 2011 and bringing third party distributor operations in-house in China.
Sales of tennis balls, representing 18% of Individual Ball Sports sales, grew by 6%.
Geographically, the Americas accounted for 43% of the net sales, EMEA 36% and Asia
Pacific 21%. In local currencies, Asia Pacific increased by 14%, the Americas by 7% and
EMEA by 2%.
Team Sports’ net sales in 2012 were EUR 250.9 million (EUR 228.0 million in 2011) and
increased by 3% in local currencies. The biggest product categories were American footballs,
representing 22% of net sales, baseball and softball bats, representing 20%, basketballs,
representing 15%, and baseballs and gloves, representing 19%.Geographically, the sales
were divided: Americas 93%, Asia Pacific 6% and EMEA 1%. In local currencies, sales
increased in Asia Pacific by 11%, the Americas by 3% and in EMEA by 2%. (Amer Sports
2013c, 7-8).
4.7 SALES AND MARKETING
Amer Sports seems to trust more or less in standardized international marketing strategy. It
means marketing products with uniform consistency throughout the global market. This is an
opposite approach to an adaptation strategy, under which multinational companies
differentiate their product and adapt it to fit the unique needs of countries. The overriding
benefits of a standardized marketing strategy are consistency throughout the world and cost
savings. Increased globalization contributes to more similarities among international
marketplaces. (Samiee, Katsiekas & Theodosiou 2009, 303-318) What is important to notice
is that sports and the need for sporting experiences is a phenomenon worldwide. For example
ball sports are common in every part of the world and the experience and the feelings related
to it are quite universal.
21
However, Amer Sports has adapted to some extent marketing messages regionally, so it
does not standardize everything. In 2012 Amer has reinforced its regional consumer
marketing organizations. These organizations are responsible for improving local consumer
understanding and implementing all brand programs. (Amer Sports 2013k)
In the following section we will examine sales and marketing through the 4 Ps framework. It
consists of four different marketing elements, which are product, price, place and promotion.
These create the marketing mix.
Product
The products of Amer Sports consist of a wide range of sports equipment. The company has
mostly focused on high-end products, which have a longer lifetime. The products are high in
quality and therefore they have a slower buying cycle. All products are results of long
development processes, and new products are being designed all the time. Amer Sports also
develops new technologies and materials. Products are innovative and the goal is to design
world leading products.
Amer Sports products appeal more to high-involvement buyers. These buyers tend to seek
maximum satisfaction on products and their choices are reflective of their lifestyle. High
involvement purchases involve emotional selection and criteria. High-involvement buyers first
become aware of a brand and then seek information of the brand because of the risk of
making a bad choice. After investigating the brand and product, high-involvement buyer can
try the product. This means that high-involvement buyer must be convinced that the brand will
give them satisfaction before they make a purchase. (Percy, L. 2008, 180-181)
Price
Deciding the right price involves examining customer perceptions and competing products, as
well as costs of manufacture and promotion. The prices of Amer Sports products are
somewhat over the average if compared to company’s competitors. The pricing varies within
different brands, but all in all the prices are higher than average. The high quality is something
22
that affects the pricing of the products. Amer Sports does lots of research and development,
which raises the prices. Also the image of being a professional sports gear company would
not be believable with cheap prices. The promotional activities such as sponsoring of athletes,
is also something that need to be included in the pricing of products.
Place
Amer Sports has many distribution and sales channels. First of all, Amer Sports sells its
products to trade customers. These include sporting goods chains, specialty retailers, mass
merchants, fitness clubs and distributors. The company also owns brand stores, outlets and
ecommerce sites that sell products directly to consumers. (Amer Sports 2013k) This means
that the company’s distribution strategy is quite intensive: the product category is competitive,
which means that in order to increase their market share and sales volume, they must ensure
that the availability of their products is comprehensive throughout the market.
The increasing importance of e-commerce as a sales channel in B2C-markets appears also in
Amer Sports distribution strategy, even though the usual brick-and-mortar retail approach still
remains as a primary sales channel. Integrating online and offline operations, also called as
click-and-mortar business model, aims at cost-efficiency and supports the intensive channel
distribution strategy mentioned earlier. Online shopping is becoming more common in almost
every product category in B2C-markets. The digitalization and the increasing preference of
buying goods online means, that it is important that Amer Sports has e-commerce as a sales
channel.
Promotion
In ball sports equipment field Amer Sports’ brand Wilson convince consumers by introducing
remarkable and famous athletes on their web pages that use Wilson’s products. This brings
credibility to the products and consumers can relate themselves being professionals while
using the same products as athletes. Wilson also highlights the innovation and technology of
their products, which are important features when trying to influence the consumer. Also what
Wilson emphasizes is the history of the brand. They state that no other brand has been as
23
influential and closely involved in shaping the games of tennis, golf, baseball and American
football as Wilson. (Wilson 2013)
In order to get sales, there has to be strong influence towards retailers and wholesalers that
also sell company’s products. This is not done by advertising as is the case with the final
consumers, but with personal selling and building strong relationships. This requires good
connections and ability to convince retailers that Amer Sports can help retailers meet their
own goals by selling Amer Sports’ brands. Usually retailers have competing brands also
available in their stores, so the switching costs for consumer are quite low. This is why Amer
Sports need to offer also promotional support for retailers such as information about the
products and they have to encourage retailers somehow to sell more of their brands. All in all
Amer Sports’ brands need to have a good visibility in all retail channels.
5. CONCLUSIONS
After our case company analysis we have come to a conclusion that Amer Sports has a good
future ahead. Despite the economic crisis Amer Sport’s sales grew in all of its business
markets with a total of 10 %. It does not have any competitor that works in all business areas.
Amer Sports competitor can only compete with the company in individual business areas. The
presence in different markets and sport fields reduce company’s business risk compared to
competitors. Amer Sports has proved its adaptability to changing environments and capability
to benefit from possibilities during its evolution from a tobacco company to a global sports
equipment company. We believe that the company will adapt to the environment in the future
too, so that they remain profitable and achieve sustainability.
Even though there are good possibilities for a successful path, the company has also
weaknesses. In addition there are some threats visible, that has to be taken seriously within
the company. First of all Amer Sports has to protect its brands and innovations from
competitors, imitation and piracy. Litigations, if required, are time consuming and most of all
expensive. What is also a weakness, or at least a factor that causes challenges, is that
approximately 60% of Amer Sports’ total production value is entirely outsourced. This makes
24
the company quite dependent of their outsourced manufactures. Involvement in global
business brings also many risks that can be related for example to outsourcing, supply chain
management, currency fluctuation and raw material prices. As a result there are lots of
different concerns for the company. Amer Sports has to study all possible risks in advance
and come up with plans how to cope if any of the risks materializes.
What comes to completing the report, the length of the report was a challenge for us because
there were many more interesting aspects to analyze that we could have included in this
report. For example in the financial analysis we would have wanted to include risk
management analysis or a more extend competitor analysis. The lack of an interview was a
limitation as well. We would have liked to know how much Amer Sports influences on the
operations of its brands.
We were thinking if it would be better for Amer to build a more united brand image by
promoting the idea of a large multinational corporation behind many strong brands or continue
to be just owner and let the brands build their own separate image. If we had a chance for an
interview, we could figure out their intentions for the future in this matter. This could be a
subject for further research and analysis.
25
LIST OF REFERENCES
Adidas AG (2013) Adidas Group Profile [www document]. [Accessed 9 November 2013].
Available http://www.adidas-group.com/en/group/profile/
Amer Sports (2012) Corporate Governance Statement [www document], : [Accessed 8
November 2013]. Available http://www.amersports.com/midcom-serveattachmentguid-
1e276a38b0db5d676a311e2b0766101a774c75bc75b/corporate_governance_statement_201
2_final_20130214_clean.pdf
Amer Sports (2013)a Our History. [www document]. [Accessed 4 November 2013]. Available
http://www.amersports.com/about/corporate_structure/our_history/
Amer Sports (2013)b Mission, Vision and Values. [www document]. [Accessed 4 November
2013]. Available http://www.amersports.com/about/corporate_structure/mission-
vision_and_values/
Amer Sports (2013)c Annual Report 2012. Helsinki, Amer Sports Oy
Amer Sports (2013)d Amer Sport's Brands. [www document]. [Accessed 5 November 2013].
Available http://www.amersports.com/brands/
Amer Sports (2013)e Distribution and Transportation. [www document], [Accessed 6
November 2013]. Available
http://www.amersports.com/about/supply_chains_and_it/distribution_and_transportation/
Amer Sports (2013)f Manufacturing and Sourcing. [www document]. [Accessed 6 November
2013]. Available
http://www.amersports.com/about/supply_chains_and_it/manufacturing_and_sourcing/
Amer Sports (2013)g Industry trends [www document]. [Accessed 6 November 2013].
Available http://www.amersports.com/about/corporate_structure/our_industry/
26
Amer Sports (2013)h Corporation Interim Report January –September 2013. Helsinki, Amer
Sports Oyj.
Amer sports (2013)i Amer Sports' R&D [www document]. [Accessed 6 November 2013].
Available http://www.amersports.com/about/research/
Amer Sports (2013)j Outsourcing. [www document]. [Accessed 7 November 2013]. Available
http://www.amersports.com/about/supply_chains_and_it/outsourcing/
Amer Sports (2013)k Winning in Go to Market [www document]. [ Accessed 10 November
2013].Available: http://www.amersports.com/about/strategy/winning_in_go-to-market/
Amer Sports (2013)l Amer Sport's Business Segments and Business Areas. [www document].
[Accessed 7 November 2013]. Available
http://www.amersports.com/about/corporate_structure/
Arc'teryx (2013) [www document]. [Accessed 5 November 2013]. Available
http://www.arcteryx.com
Atomic (2013) [www document]. [Accessed 5 November 2013]. Available
http://www.atomic.com/en/
Callaway Golf Co. (2013) [www document]. [Accessed 9 November 2013]. Available
http://www.callawaygolf.com/global/en-us.html
Goi, C. (2009) A Review of Marketing Mix: 4Ps or More? International Journal of Marketing
studies. 1,1,2.
Head NV. (2013) Investor Overview [www document]. [Accessed 9 November 2013].
Available http://www.head.com/corporate/investors/
Jaditz, T. (1994) Seasonality: economic data and model estimation. Monthly labor review.
December.
27
Samiee, S., Katsiekas, C. & Theodosiou, M. (2009) Uniformity versus Conformity: The
Standardization Issue in International Marketing Strategy. In: Kotabe, M. & Helsen, K. (eds.)
International marketing. London, SAGE Publications.
Kharas, H. (2010) The Emerging Middle Class in Developing Countries. OECD Development
Centre. Working Paper No. 285
Mavic (2013) [www document]. [Accessed 5 November 2013]. Available
http://www.mavic.com/
Ministry of Employment and Economy (2013) Intellectual property rights (IPR) [www
document]. [Accessed 6 November 2013]. Available
http://www.tem.fi/en/innovations/intellectual_property_rights_%28ipr%29
Percy, L. (2008) Strategic Integrated Marketing Communications. Butterworth-Heinemann
Pickton, D. & Wright, S. (1998) What's swot in strategic analysis? Strategic Change, March -
April 1998
Precor (2013) [www document]. [Accessed 5 November 2013]. Available
http://www.precor.com
Rugman, A.M., & Verbeke, A. (2004). A perspective on regional and global strategies of
multinational enterprises. Journal of International Business Studies, 35, 3-18.
Suunto (2013) [www document]. [Accessed 5 November 2013]. Available
http://www.suunto.com
Wilson (2013) About Wilson. [www document]. [Accessed 9 November 2013]. Available
http://www.wilson.com/en-gb/about/
Yahoo Finance (2013) Amer Sports Competitors. [www document]. [Accessed 9 November
2013]. Available http://finance.yahoo.com/q/co?s=AGPDY+Competitors
28
APPENDICES
Appendix 1. Structure of all Amer Sports' business areas (Amer Sports 2013l)
29
Appendix 2. SWOT –Analysis
Strengths Weaknesses
- Wide brand portfolio
- Global operations
- Wide customer base
- Strong product development and research
- Brands, innovations and other competitive
advantages have to be protected against
competitors, imitation and piracy -> actions bind
resources
- Dependency on outsourced manufactures
Opportunities Threats
- Emerging economies with growing middle class
- Health and wellbeing trends increasing
-Boundaries between sportswear and casual
wear are becoming blurred ->possibilities to bring
new products available under brands’ product
offering
-Economic downturn
-Seasonality and global warming
-Global business brings along many risks that
can be related for example to outsourcing, supply
chain management, currency fluctuation and raw
material prices
30
Appendix 3. Learning outcomes
This course was quite different from our previous courses. We had free hands to decide how
to plan our schedule, what case company to study and how to operate. The course was all
about independent work. It felt that we were carrying out more of a project than a typical
course. There were for this reason of course some challenges, but we think that in the end
we also gained a lot.
First of all, we have not done a case company analysis of this scale before. Investigating the
whole operations was interesting. Instead of just focusing on one field, we had to think about
the company as a whole. This forced us to consider how different operations are linked to
each other. We got familiar with analyzing a case firm as well as learning how to build and
write a case. Because we had different educational backgrounds we had different ways of
looking the company. This helped, because we had more knowledge inside the group from
different fields.
Doing this type of a project ourselves taught us also about time management. We had free
hands to decide when to work on the report and what to do during the given timeframe. It was
a good learning experience about managing our schedule. We think that this kind of
experience is something that helps planning and dividing work for the future projects. We
started doing the report as soon as possible after the lecture. This was important considering
the amount of work needed for the planning and research stage. All in all, the schedule that
we had for completing the report was quite good and we managed to follow it.
Working in a group of different nationalities was also a learning experience, because we had
to operate all the time in English. Also cultural backgrounds were a bit different, which had to
be taken into account as working.

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Final report- Case Amer Sports Oyj1

  • 1. School of Business A370A0401 Case-Course of Business Terhi Tuominen Case Study: Amer Sports Oyj 5 December 2013 Georgios Ballas 0415258 Andreas Bouris 0415339 Minna Pajunen 0373125
  • 2. TABLE OF CONTENTS 1. INTRODUCTION................................................................................................................... 1 2. USED THEORIES AND TOOLS OF ANALYSIS ............................................................. 2 3. METHODS OF DATA COLLETION ................................................................................... 2 4. DESCRIPTION AND ANALYSIS OF THE CASE FIRM ................................................. 3 4.1 MAIN PROCESSES.......................................................................................................... 5 4.1.1 PRODUCTS ................................................................................................................ 5 4.1.2 DISTRIBUTION .......................................................................................................... 6 4.1.3 PRODUCTION............................................................................................................ 7 4.2 FIELD OF INDUSTRY....................................................................................................... 8 4.3 OPERATIONAL ENVIRONMENT ................................................................................. 10 4.4 STRATEGY AND COMPETITIVE ADVANTAGE ....................................................... 12 4.5 ORGANIZATION AND STRUCTURE .......................................................................... 14 4.6 FINANCE........................................................................................................................... 16 4.6.1. FINANCIAL TARGETS........................................................................................... 16 4.6.2. SALES BYBUSINESS SEGMENT...................................................................... 18 4.6.3. SALES BY GEOGRAPHICAL SEGMENT .......................................................... 19 4.6.4. NET SALES IN BALL SPORTS SEGMENT....................................................... 19
  • 3. 4.7 SALES AND MARKETING............................................................................................. 20 5. CONCLUSIONS .................................................................................................................. 23 LIST OF REFERENCES ........................................................................................................... 25 APPENDICES Appendix 1. Structure of all Amer Sports' business areas Appendix 2. SWOT –Analysis Appendix 3. Learning Outcomes
  • 4. 1 1. INTRODUCTION This case report is part of Case-Course of Business in Lappeenranta University. The primary purpose of this report is to learn about case-writing process. A case is not only a description about a business practice but also a description about an actual situation of the company with its problems and success factors. Our aim was to apply concepts from previous lectures and course books to analyze the company we chose. All in all our aim was to form a broad evaluation of company’s situation and simultaneously see how theory applies in practice. The company we chose for this assignment is sporting goods company called Amer Sports. The company owns brands that are known worldwide among consumers. Amer Sports is Finnish in origin and its shares are listed on the NASDAQ OMX Helsinki stock exchange. We selected this company, because it owns some of the world leading brands in sports equipment and therefore has a valuable brand portfolio. Amer Sports itself is not very well known name to consumers, even though its brands are. Each of these brands has its own separate trademarks and operates as an individual business entity. Managing this big brand portfolio makes Amer Sports interesting case to study. In addition company operates in many geographical markets, which brings challenges for running the business and controlling all brands. What is also remarkable about the company is that its stock exchange rate has risen by over 50 % during this year. First we will present the theoretical framework of the case. This section describes the chosen theories and tools of analysis that we used to examine the case company. In addition, we will describe the methods of data collection. Then we will move on to the description and analyzing of the case firm. This is done by introducing the company in more detail: its field of industry, strategy and competitive advantage, organization, finance and finally marketing and sales. Because the company owns many brands in different sport fields, in some sections of this report we will focus on analyzing only one field in detail. The field we chose was ball games.
  • 5. 2 2. USED THEORIES AND TOOLS OF ANALYSIS In the strategy and competitive advantage chapter we used SWOT –analysis, which is very common tool in the strategic management planning process. The SWOT analysis includes company’s strengths, weaknesses, opportunities and threats. Framework is proposed by many as an analytical tool which should be used to categorize factors both internal and external to the organization. SWOT analysis is highly recommended for its simplicity and value in focusing attention on key issues which affect business. (Pickton & Wright 1998, 101- 102) For the sales and marketing section we used the framework referred to as the “4Ps” or “marketing mix”. The framework identifies how company makes offerings suit consumers’ needs. The main reason why marketing mix is a powerful concept or a tool is that it makes marketing easy to handle. The 4 Ps stands for product, price, place and promotion. The four elements of marketing mix can be altered in different ways in order to create the best combination for the company’s marketing strategy. Decisions cannot be made on one element of the marketing mix without considering its impact on other elements. (Goi 2009) We also found a couple scientific articles to assist us with the analysis. The other was related to regional and global strategies of multinational enterprises. In this article Rugman and Verbeke (2004) used the triad power concept to define how global companies are. The other was a research about seasonality, which is very typical feature for the sporting industry. Seasonality is a cyclical pattern that repeats itself each year (Jaditz 1994, 17). 3. METHODS OF DATA COLLETION First of all we tried to contact our chosen company by sending email to Amer Sports Corporate Communications department. We wanted to arrange an interview with someone who could provide us information that is not otherwise accessible. Unfortunately we didn’t receive any answer of any kind. Even though of this set back, we didn’t want to change the case company. We thought that we could manage also without the interview. Because Amer Sports is publicly listed there is quite much information and financial data easily available
  • 6. 3 about the company, also in English. We looked for information mainly from the annual report 2012, interim report, company’s web pages and brand’s pages. In addition we searched information from competitor’s web pages. 4. DESCRIPTION AND ANALYSIS OF THE CASE FIRM Amer Sports, established in 1950, is today one of the leading sporting goods companies in the world with its global brands Salomon, Wilson, Atomic, Arc'teryx, Mavic, Suunto and Precor. Below we will analyze how Amer Sports developed from its establishment until today. In 1950, Amer was founded by the name "Amer Tobacco Oy" and was a tobacco company. In 1960 Amer moved into ship-owning which was an efficient form of investment at this time combined with the company's tobacco business. Amer acquired three ships, which were sold later during the 1970's because of the excess capacity developed in the industry. Also in 1970's and 1980's Amer acquired several companies as Hyppölä (later known as Amerpap), a Finnish paper merchanting and paper converting company, Hobart Mc/Intosh Paper Company which was a Chicago based paper merchant, Weilin+Göös, a long established Finnish printing and publishing business and Time/system International A/S, a global producer and marketer of personal planning systems. In 1973, Amer Tobacco Oy changed the company name to "Amer Group Ltd (Amer-yhtymä Oy)". Later in 1974, Amer acquired Koho-Tuote Oy, manufacturers of "Koho" ice hockey sticks and protective equipment and in that way entered the sporting goods industry for the first time. In 1978 Amer acquired Koho Sporting Goods Corporation, based in Long Island, New York, which was a distributor of Koho products in North East USA. Furthermore, in 1979 Amer acquired Les Industries du HockeyCanadien Inc., based in Drummondville, Quebec, Canada, the manufacturer of the "Canadien" range of ice hockey sticks, as well as Sherbrooke Sports Division, St. Jean, Quebec, manufacturers of ice hockey protective equipment. Also, in 1977, Amer obtained a listing on the NASDAQ OMX Helsinki Ltd and in 1984 was listed in the London Stock exchange. The Sports Division was first constituted in 1986, when Amer acquired 80% of the MacGregor Golf Company from the world famous golfer Jack Nicklaus. From 1989 to 2000 Amer made some, meaningful for the sports division,
  • 7. 4 acquisitions acquiring Wilson Sporting Goods Co., Atomic, Suunto and DeMarini Inc. In 2001 Amer Group launched a new marketing name, "Amer Sports", combined with a new logo, to be used in corporate marketing and advertising and in 2004 changed its official name into Amer Sports Corporation to highlight the company's focus on sports equipment. In the same year Amer withdrew from tobacco business. Moreover from 2002 to 2011 Amer was focusing in the expansion of its sport segment by acquiring brands and companies related to sports equipment such as: Precor, Volant, Atec, FPI, Salomon, Mavic, Bonfire, Arc'teryx, Cliché, Nikita. In 2005 Amer shares were delisted from London Stock Exhange but continued to be traded on the main list of the OMX Nordic Exchange Helsinki. (Amer Sports 2013a) Today Amer Sports is one of the leading sporting goods companies in the world and aims to improve performance and increase the enjoyment of sports and outdoor activities. Mission Their mission is to provide everyone from first-time participants to professional athletes with the world’s best sports and fitness equipment, footwear and apparel. Vision Their vision is to be the industry’s leading sports company, fueled by authentic brands that inspire athletic achievement and enjoyment. Values The Amer Sports staff represents a number of nationalities and different business cultures. Their shared values support and guide their operations around the world. Success in competition requires the determination to win, team spirit, fair play and innovation. (Amer Sports 2013b) It is very interesting how Amer started from a tobacco company and after several years of continuous changes in its structure ended up being a sporting goods company. It seems that
  • 8. 5 Amer's management was continuously adapting to the changing environment, always seeking for new opportunities in the market. All these changes kept Amer going for many years. 4.1 MAIN PROCESSES In this chapter we will analyze the main processes of Amer Sports, being products, distribution and production. 4.1.1 PRODUCTS Amer Sports is an interesting company in that the core company itself has no products whatsoever and instead trusts its individual brands and their own companies with their products. Amer owns a great variety of well-known sport brands covering every aspect of sports equipment. Below we list those seven brands that construct Amer's portfolio. Figure 1. Amer Sports brands (Amer Sports 2013c, 1) Salomon is a world-leading mountain sports company which produces equipment for alpine skiing, cross-country skiing, snowboarding and trail running. (Amer Sports 2013d) When you think about winter sports the first thing that comes in mind is Salomon. The existence of Salomon in Amer's portfolio makes Amer very strong and gives the company a competitive advantage over its competitors in that business area. Wilson is the world's leading manufacturer of ball sports equipment. Their core sports are tennis, baseball, American football, golf, basketball, softball, badminton and squash. Wilson has been very influential and intimately involved in shaping most of the ball sports history such as tennis, golf, baseball and American football. (Wilson 2013) Wilson is a valuable asset for Amer as it is worldwide recognized in ball sports. The National Football League and also NCAA (College Basketball) in USA use Wilson balls as their official balls. Furthermore, Wilson
  • 9. 6 has strong presence in many ball sports by sponsoring several well-known professional athletes like Roger Federer and Serena Williams who are tennis champions. Atomic is a company specialized in skiing equipment selling both alpine and Nordic ski equipment. (Atomic 2013) Arc'teryx is an outdoor clothing and sporting goods company producing high quality sports outerwear and accessories, packs and climbing gear. Arc`teryx combines its unrivaled designs with the best quality, highest performing materials and produces innovative and durable products. (Arc'teryx 2013) Mavic is a bicycle parts manufacturing company which produces wheelsets, hubs, brakes, mudguards, pedals, apparel and cycling accessories. (Mavic 2013) Suunto is a Finnish manufacturer of sport watches, diving equipment and accessories, compasses and a variety of precision instruments. (Suunto 2013) Precor designs and builds premium commercial fitness equipment for workouts that feel smooth and natural. (Precor 2013) As it is obvious Amer owns a lot of well-known brands. For that reason, Amer does not use its brand name for advertising but instead its individual brands are promoted. The final customer does not know Amer most of the times because he/she does not need to. He/she only knows that he/she buys Salomon or Wilson brands. The customers are familiar with these brands and sometimes are loyal to them. For that reason Amer chooses to be advertised this way. 4.1.2 DISTRIBUTION Amer Sports has five main regional distribution centers which support several Group brands: the Überherrn in Germany, Lyon in France, Altenmarkt in Austria and Irvine in the UK facilities serving the EMEA region and the Nashville facility in Tennessee serving the USA. Amer Sports’ logistics facilities also include factory-specific warehouses and regional or country- specific warehouses. Products are transported from distribution hubs to trade customers or to
  • 10. 7 Amer Sports’ own stores. Third-party transportation companies are employed to transport the Group’s products by truck, rail, plane, and sea. (Amer Sports 2013e) It is obvious that Amer focuses in European market as it comes to distribution priority. Its main distribution centers in Europe are in economically and politically stable countries, minimizing Amer's risks. However, Amer's presence in terms of distribution is strong in USA too as sports like baseball and basketball are very popular there. In that way, Amer reduces logistic expenses by trying to satisfy regional demand by regional distribution centers. To improve the quantity and quality of their distribution Amer continues to expand distribution networks and in-store excellence in their core markets. Moreover, Amer has focused on expanding in China, Russia and Latin America and has already achieved a combined growth of 19% in 2012. In addition to that Amer has opened 30 new retail stores in 2012 focusing on emerging markets in order to strengthen their own retail chain. (Amer Sports 2013c, 3) It is logical for global companies like Amer to expand in emerging markets like China these days, in order to benefit from the rapid growth that it is observed. Sometimes these expansions serve to offset reduced revenues from operations in markets suffering from recession such as European market. China is also considered to be an opportunity in the future for many global companies due to the large population and the rapid growth. 4.1.3 PRODUCTION Amer constantly adjusts its "make or buy" strategy in order to achieve cost savings and operational efficiency. Amer Sports has 12 manufacturing sites and its most important own production facilities are located in Austria, Bulgaria, France, Finland, Canada and the United States. The company manufactures approximately 30% of its products itself and approximately 10% is produced by partially outsourced vendors. The remaining 60% of Amer's total production value is outsourced. This includes manufacturing in all racket sports and golf products, most team sports products, most of the apparel and footwear and also most of products and components for a variety of winter sports equipment, cycling, sports instruments and fitness equipment. Amer Sports’ production value is distributed
  • 11. 8 approximately 30% in China, 25% elsewhere in Asia Pacific, 30% in Europe and 15% in the Americas. (Amer Sports 2013c, 6) Obviously, outsourcing seems a vital part of Amer's production strategy. This strategy might have its ups and downs thought. By outsourcing, we suppose that Amer is able to benefit from the specialization of other more prominent manufacturers and probably reduce its costs. Cost reduction can be achieved because Amer would not need to invest in building more production plants and also because Amer might not be able to produce specific products cheaper than can be outsourced from others. Also Amer might be restrained by its production capacity and outsourcing might be an alternative solution. However, outsourcing has its risks. The main risk can be the potential failure of Amer's suppliers to fulfill Amer's product needs. That would result in unsatisfied demand for Amer and drive its sales downwards. Amer Sports purchases the raw materials it requires - steel, rubber, and oil-based raw materials and components - from a number of sources. These raw materials are used to manufacture plastic components for bindings and ski boots, carbon fibers for use in rackets, and the metal parts used in fitness equipment, binding components and ski edges. (Amer Sports 2013f) 4.2 FIELD OF INDUSTRY The global sports equipment market cannot be described as small in scale. The total revenue of the market was around 74.8 billion dollars in 2009. The compound annual growth rate has been 2.3% for the period of 2005-2009. The growth has been quite stable and on year 2009 it was forecasted that there would only be a slight shift on growth so that during years 2009- 2014 compound annual growth rate would be 2.0 %. (Datamonitor 2010, 8) On the other hand, the ongoing economical instability and the course of international trade are factors that will also influence directly to sales of sports equipment. If economical conditions will continue unsecure for a long time, the industry will suffer even though there are otherwise good circumstances for market growth.
  • 12. 9 Sports equipments are consumed almost everywhere in the world, so the market is huge also in geographical size. The main markets for sports equipment are Americas, Europe and Asia- Pacific (Datamonitor 2010, 11). Especially fast growing economics have potential for sports equipment companies, because usually the increase in living standards and revenues means that people have incomes and willingness to invest in hobbies and free time. This indicates that growing economies for example in Asia, like India and China, are more and more lucrative in near future because of the growing middle class (Kharas 2010, 8-9). Ball sport equipment is one of the most profitable categories for the global sports equipment market. In 2009 total revenues were 13.3 billion dollars which is equivalent to 17.8% of the market's overall value. Other categories that come close are golf equipment (17.4% of market value), adventure sport equipment (16.8%) and fitness equipment (15.5 %). It is typical that suppliers are not usually exclusively dependent on only one type of sports equipment for their revenues and therefore they often find alternative markets through diversification. (Datamonitor 2010, 10-12) There is a visible and growing recognition of physical and mental wellbeing across the world. Majority of at least European and U.S. consumers feel that improving health is important. The trend seems to be that consumers draw attention to healthier lifestyles and seeking a balance between work and leisure. What is also noteworthy is that outdoor sports and activities in nature are more and more popular. This creates opportunities for the whole industry to develop products that make accessing healthier lifestyles easier and more enjoyable (Amer Sports 2013g). Sports equipment industry is quite challenging, even though there are major factors that make business in this field beneficial. The main challenge is the seasonality, which is very typical for many sports. What makes seasonality problematic is that the intensity can vary to a great extent from year to year. The reasons behind seasonality are whether, regular calendar events such as Christmas and also social conventions. Taking seasonality in to account means forecasting changes in business that are results of a certain event or occurrence. Seasonality is a challenge, because it has an impact on many different departments in the
  • 13. 10 company. Changes in demand due to exceptionally good winter for example might affect to the need of labor in production and also supply management. In addition it influences on the revenues. Seasonality also affects how sales tend to concentrate on specific time periods. This means that net sales and profitability are usually stronger in one or two business quarters. (Jaditz 1994, 17) Short term risks on the other hand for the industry are particularly associated with general economic conditions as mentioned earlier, but also consumer demand development on different geographical markets. In addition the ability to identify and respond to constantly shifting trends and the ability to use advancements in technologies and to develop new and attractive products is also a challenge. (Amer Sports 2013h, 9) Consumers are expecting new products and technologies that increase their sporting experience. Companies have to invest in research to find out what consumers want and also to create products that outsmart the competitors. There are three themes that are closely related to sport equipment production: research & development, innovation, and adoption of new materials (Datamonitor 2010, 12). The global market for sports equipment is fragmented and consists of many players. There are few larger companies that have also integrated to retail, but it is still possible to enter the market on a more modest scale by producing, for example, small quantities of custom-made products. Consumer loyalty is often more towards a particular company or a brand, rather than to retailers and this is why most retailers will stock many different brands. This strengthens buyer power and can leave retailers rather vulnerable. Sporting equipment companies who also operate in the retail market through their own branded stores or online sales are very strong players. Buyer power is assessed to be moderate in overall in the industry. (Datamonitor 2010, 12) 4.3 OPERATIONAL ENVIRONMENT The sporting goods industry, as mentioned before, is highly competitive and includes many regional, national and global companies. Amer Sports though, has no competitors that challenge it across of all of its product categories but it faces competition from a number of companies in most of its product categories. (Amer Sports 2013c, 10) The three main
  • 14. 11 competitors that could challenge Amer in specific business areas are Adidas AG, Callaway Golf Co. and Head NV. (Yahoo Finance 2013) We will analyze all of them briefly. Adidas Group is considered the biggest threat for Amer as it has worldwide presence and is internationally recognized. Adidas Group consists of Adidas, Reebok, TaylorMade-Adidas Golf and Rockport combining a very diversified product portfolio ranging from sports shoes, equipments to clothing and accessories. Because of its size and magnitude, Adidas competes with Amer in many business areas. Adidas' main strength against Amer is its well-known brand name, widely recognized in customer minds. (Adidas AG 2013) Callaway is a global leader in advanced golf technology, founded in 1982 by the late Ely Callaway, a visionary entrepreneur who operated under a simple but profound business promise: Deliver Demonstrably Superior, Pleasingly Different products and services. Under the Callaway and Odyssey brands, Callaway manufactures and sells golf clubs and golf balls, and sells golf apparel, footwear and accessories in more than 110 countries worldwide. Callaway's main strenght is the company has a relatively large and diversified golf business (including Drivers, Woods, Irons, Putters, Balls and Apparel) being so able to compete with Amer's brand, Wilson, in the Golf segment but only there. (Callaway Golf Co. 2013) HEAD NV is a leading global manufacturer and marketer of premium sports equipment and apparel and their business is organized into five divisions : Winter Sports, Racquet Sports, Diving, Sportswear and Licensing. Amer also operates in these segments making Head NV an accountable competitor in these areas. Head NV sells products under the HEAD brand(alpine skis, ski bindings, ski boots, snowboard and protection products, tennis, racquetball, paddle and squash racquets, tennis balls and tennis footwear, sportswear and swimming products), Penn (tennis balls and racquetball balls), Tyrolia (ski bindings) and Mares (diving equipment) brands competing with Amer's brands : Atomic, Wilson, Suunto and Salomon. Head´s key products have attained leading market positions based on sales and reputation and have gained high visibility through their use by many of today´s top athletes. (Head NV. 2013)
  • 15. 12 4.4 STRATEGY AND COMPETITIVE ADVANTAGE The strategy of the company and the competitive advantage is now analyzed through the SWOT framework. There is also a table of our SWOT –analysis in Appendix 2. Strengths Amer Sports has an extensive brand and product portfolio, which can be definitely counted as strength. The company owns brands in the most profitable and popular sports equipment categories such as ball games and fitness. Amer Sports also operates in many different geographical regions. The presence in different markets and sport fields reduce its business risk. If demand drops in one sport equipment category there are other categories still safeguarding the revenue stream. Same applies to different market regions. In addition the extensive product portfolio reduces the risk of seasonality, which was mentioned to be a challenge to the industry earlier in this report. Over exposure to a particular customer base is also minimized, because there are very different types of consumers. Even though Amer Sports faces competition from a number of companies in most of its product categories it has no competitors that can challenge it across of all of its product categories. Amer Sports’ strategy seems to emphasize consumer-centric product creation through continuous research and development. It is a strength, if the company seeks to develop new and better products from the consumers point of view and can at the same time think of the trade customers. Because they have seven R&D and design sites globally serving the different business areas they can think of local needs when designing new products. This is the key for consumer-centric product creation. (Amer Sports 2013i) Weaknesses Large brand portfolio and global business can also be a weakness, because the company has to protect every brand and innovation from competitors, imitation and piracy. The company invests money and time in R&D and also creating valuable brands, so it has to make sure that nobody is exploiting its achievements. This can be done by taking advantage of intellectual
  • 16. 13 property rights such as patents, copyrights, industrial designs, and trademarks (Ministry of Employment and Economy 2013). Litigations are time consuming and most of all expensive so maintaining a large brand portfolio successfully is a challenge. As mentioned before, approximately 60% Amer Sports’ total production value is entirely outsourced. All racquet sports and golf products, most team sports products and most of the apparel and footwear come from outside the company. (Amer Sports 2013j) This makes the company quite dependent of outsourced manufactures in these product categories. Amer Sports has to invest in good supplier and manufacture relationships and also in good quality control system. It also has to be certain that the manufacturers respect the same values as Amer Sports does and that they also operate in an ethical way. If manufactures are to be caught using child labor or if they cause environmental or social hazard, it would immediately cause bad publicity to Amer Sports and influence sales. Opportunities The growing health trends and interest in well being is an opportunity to the company. People get easily excited about new sports and this creates possibilities to launch new products in Amer Sports brands. Previously there were distinct boundaries between sportswear and casual wear, but these boundaries are becoming increasingly blurred (Datamonitor 2010, 12). This creates also opportunities for brands to spread the product collection to soft goods such as casual clothes. Different brands can be marketed also as lifestyles, because not all of the products are just equipment for the sporting activity. The brands can offer products that can also be used in day to day basis. Strong growth of middle class in emerging economies like China suggests optimistic consumer spending in the future. Also e-commerce is a good opportunity, because the online retail market in most countries, at least in Europe, is growing at a fast pace and the trend is expected to continue.
  • 17. 14 Threats Because Amer Sports’ sales are seasonal in nature, the company is highly dependent on the local weather conditions. For instance, sales of the company's sporting goods equipment increase during warm weathers and decrease during winter. The company's sales of skis, on the other hand, increase during the colder months and decrease during summer. Sales of winter products are also impacted if there is a radical change in weather conditions due to the global warming. Involvement in global business brings along many risks that can be related for example to outsourcing, supply chain management, currency fluctuation and raw material prices. Oil is an example of an important raw material that is needed. If oil prices goes up it has an impact on the logistic costs and also material costs. 4.5 ORGANIZATION AND STRUCTURE Amer Sports as mentioned before is divided in 3 business segments: Winter and Outdoor, Ball Sports and Fitness segment which are also divided in different business areas. The structure of those business areas is shown in Appendix 1. As it comes to geographical segmentation Amer Sports operates in 3 segments: Americas (including North, South and Central America), EMEA (including Europe, Middle East and Africa) and Asia Pacific (including Japan and Australia). According to Rugman and Verbeke (2004), Amer Sports is a bi-regional company as it has between 20% and 50% of its sales in two regions as can be found in the company's annual report. (Amer Sports 2013c, 4) The control and management of Amer Sports is appointed to the General Meeting of shareholders, the Board of Directors and the President and CEO according to the provisions of the Finnish Companies Act and the Articles of Association of Amer Sports responsibility for the control and management of Amer Sports. Shareholders participate in the control and management of the company through the General Meetings. At the Annual General Meeting the shareholders elect the members of the Board of Directors (from 5 to 7).
  • 18. 15 As elected by the Annual General Meeting on March 8, 2012 the members of the Board of Directors are: Anssi Vanjoki (Chairman), Ilkka Brotherus (Vice chairman), Martin Burkhalter, Christian Fischer, Hannu Ryöppönen, Bruno Sälzer and Indra Åsander. The Board of Directors convenes 8–10 times a year according to a predetermined annual meeting schedule and in addition when necessary. Their main duties are to make decisions concerning the strategy that the company undertakes, plan the investments, confirm the business plan, elect the President and CEO, evaluate the performance of the board itself and organize the annual meeting of the shareholders. The President and CEO and the CFO also participate in the meetings of the Board of Directors. The President and CEO reports to the Board of Directors and keeps the Board of Directors informed about Amer Sports’ business, including information about relevant markets and competitors, as well as the Company’s financial position and other matters of significance. The President and CEO is also responsible for overseeing the Company’s day-to-day administration and ensuring that the financial administration of the Company has been arranged in a reliable manner. The President and CEO is assisted by the Executive Board. The Executive Board consists of the President and CEO, the CFO and representatives of the most important business areas of the company, with the president and CEO acting as the chairman. Their primary duty is to ensure that the company’s actions are in accordance with the Amer Sports Corporation strategy. (Amer Sports 2012) The board of Directors consists of seven people with five different nationalities (Finnish, Swiss, Swedish, German and Austrian). Amer is a global company and that is also depicted at the structure of its board as it is multicultural. A multicultural management team helps the company's growth as people with different backgrounds and cultures cooperate and have their own approach to matters related to the company. It is interesting to mention thought that all the board members come from North and Central Europe restraining the advantages of a multicultural management team and hence the welfare of the company. A member from USA should also be included to the management team as Amer conducts a lot of its business there and also an Asian member to support the company's expansion.
  • 19. 16 4.6 FINANCE The information in that part was derived from the Amer Sports annual report 2012. The currency used is EURO. 4.6.1. FINANCIAL TARGETS Amer Sports has introduced 4 targets to achieve in 2012 and they largely accomplished 3 of them. We will analyze all of them. (Amer Sports 2013c, 3-4) • Sales growth: Amer Sports target was to reach a 5% currency neutral growth. They achieved to reach 5.1%. Amer Sports’ net sales in 2012 were EUR 2,064.0 million (2011- 1,880.8). Net sales increased by 5% in local currencies, particularly due to sales growth in Apparel, up by 23%, Sports Instruments, up by 12%, Fitness, up by 10%, and Footwear, up by 7%. Individual Ball Sports was up by 7%, mainly due to tennis. Chart 1: Net Sales in Euro million from 2008 to 2012 As shown at the above chart the increase in net sales was 10% which is different from the 5.1% increase in sales in local currencies. We suppose that the difference is attributed to exchange rate fluctuations between the EURO and the other local currencies. • Free cash flow: The long-term financial target is to have annual free cash flow equal to net profit. Amer Sports delivered a free cash flow which was 93% of net profit, a 90 million improvement from 2011. (Amer Sports 2013c, 3-5) 1577 1533 1740 1881 2064 0 500 1000 1500 2000 2500 2008 2009 2010 2011 2012 NET SALES EURO million
  • 20. 17 Figure 2. Free cash flow/ net profit (excluding non-recurring items) from 2008 to 2012. (Amer Sports 2013c, 12) • Net Debt/EBITDA: Amer Sports delivered 2.5, which is well within their balance sheet ratio target of 3 or less, in addition to that they have all their mid-term refinancing needs covered. (Amer Sports 2013c, 3) Figure 3. Net Debt/EBITDA (excluding non-recurring items) from 2008 to 2012. (Amer Sports 2013c, 12)
  • 21. 18 • Operating profit: Amer Sports delivered a 6.6% EBIT margin and operating profit was at the level of 2011, long-term EBIT target being at least 10% of net sales. Their profit was flat due to their investments in the strategy execution, and the declined Winter Sports Equipment profitability due to the lower sales. This is the only target they did not achieve. (Amer Sports 2013c, 3) Figure 4. EBIT MARGIN (excluding non-recurring items) from 2008 to 2012 (Amer Sports 2013c, 12) 4.6.2. SALES BY BUSINESS SEGMENT At the figure bellow we can see the net sales by business segment in 2012 and 2011. As it is shown and mentioned before there is an increase of net sales (10%). Winter and Outdoor segment plays the most important role in the company sales having 1,221.2 out of 2,064.0 million euro sales. (Amer Sports 2013c, 4)
  • 22. 19 *) In local currencies Figure 5. Net sales by business segment (Amer Sports 2013c, 12) 4.6.3. SALES BY GEOGRAPHICAL SEGMENT Amer Sports remains strong in EMEA, and increases its sales a lot in Americas and Asia Pacific. (Amer Sports 2013c, 4) The general rapid growth in Asian market can probably justify the huge increase in sales in that area (21% in EURO,14% in local currencies). The fact that Amer managed to increase its sales even in a period of economic turbulence is very hopeful and promising for its future. Even in Europe where the effects of the economic crisis are more intense a 5% increase in sales seems like a great achievement. Figure 6. Geographic breakdown of net sales (Amer Sports 2013c, 12) 4.6.4. NET SALES IN BALL SPORTS SEGMENT As mentioned before, we will focus in Amer Sports ball sports segment. In 2012, Ball Sports’ net sales were EUR 569.7 million when in 2011 were EUR 511.0 million, up by 5% in local currencies. Geographically, Ball Sports’ sales increased in local currencies by 4% in the Americas, which is the biggest area of Ball Sports, by 13% in Asia Pacific and by 2% in EMEA.
  • 23. 20 Ball sports segment is divided in two business areas, individual ball sports and team sports. Both business areas grew. Individual Ball Sports’ net sales in 2012 totaled EUR 318.8 million (EUR 283.0 million in 2011) and increased by 7% in local currencies. The biggest product category was tennis rackets, representing 29% of net sales. Net sales of tennis rackets increased by 14% due to the new performance tennis racket product line, Japan’s recovery from natural disaster in 2011 and bringing third party distributor operations in-house in China. Sales of tennis balls, representing 18% of Individual Ball Sports sales, grew by 6%. Geographically, the Americas accounted for 43% of the net sales, EMEA 36% and Asia Pacific 21%. In local currencies, Asia Pacific increased by 14%, the Americas by 7% and EMEA by 2%. Team Sports’ net sales in 2012 were EUR 250.9 million (EUR 228.0 million in 2011) and increased by 3% in local currencies. The biggest product categories were American footballs, representing 22% of net sales, baseball and softball bats, representing 20%, basketballs, representing 15%, and baseballs and gloves, representing 19%.Geographically, the sales were divided: Americas 93%, Asia Pacific 6% and EMEA 1%. In local currencies, sales increased in Asia Pacific by 11%, the Americas by 3% and in EMEA by 2%. (Amer Sports 2013c, 7-8). 4.7 SALES AND MARKETING Amer Sports seems to trust more or less in standardized international marketing strategy. It means marketing products with uniform consistency throughout the global market. This is an opposite approach to an adaptation strategy, under which multinational companies differentiate their product and adapt it to fit the unique needs of countries. The overriding benefits of a standardized marketing strategy are consistency throughout the world and cost savings. Increased globalization contributes to more similarities among international marketplaces. (Samiee, Katsiekas & Theodosiou 2009, 303-318) What is important to notice is that sports and the need for sporting experiences is a phenomenon worldwide. For example ball sports are common in every part of the world and the experience and the feelings related to it are quite universal.
  • 24. 21 However, Amer Sports has adapted to some extent marketing messages regionally, so it does not standardize everything. In 2012 Amer has reinforced its regional consumer marketing organizations. These organizations are responsible for improving local consumer understanding and implementing all brand programs. (Amer Sports 2013k) In the following section we will examine sales and marketing through the 4 Ps framework. It consists of four different marketing elements, which are product, price, place and promotion. These create the marketing mix. Product The products of Amer Sports consist of a wide range of sports equipment. The company has mostly focused on high-end products, which have a longer lifetime. The products are high in quality and therefore they have a slower buying cycle. All products are results of long development processes, and new products are being designed all the time. Amer Sports also develops new technologies and materials. Products are innovative and the goal is to design world leading products. Amer Sports products appeal more to high-involvement buyers. These buyers tend to seek maximum satisfaction on products and their choices are reflective of their lifestyle. High involvement purchases involve emotional selection and criteria. High-involvement buyers first become aware of a brand and then seek information of the brand because of the risk of making a bad choice. After investigating the brand and product, high-involvement buyer can try the product. This means that high-involvement buyer must be convinced that the brand will give them satisfaction before they make a purchase. (Percy, L. 2008, 180-181) Price Deciding the right price involves examining customer perceptions and competing products, as well as costs of manufacture and promotion. The prices of Amer Sports products are somewhat over the average if compared to company’s competitors. The pricing varies within different brands, but all in all the prices are higher than average. The high quality is something
  • 25. 22 that affects the pricing of the products. Amer Sports does lots of research and development, which raises the prices. Also the image of being a professional sports gear company would not be believable with cheap prices. The promotional activities such as sponsoring of athletes, is also something that need to be included in the pricing of products. Place Amer Sports has many distribution and sales channels. First of all, Amer Sports sells its products to trade customers. These include sporting goods chains, specialty retailers, mass merchants, fitness clubs and distributors. The company also owns brand stores, outlets and ecommerce sites that sell products directly to consumers. (Amer Sports 2013k) This means that the company’s distribution strategy is quite intensive: the product category is competitive, which means that in order to increase their market share and sales volume, they must ensure that the availability of their products is comprehensive throughout the market. The increasing importance of e-commerce as a sales channel in B2C-markets appears also in Amer Sports distribution strategy, even though the usual brick-and-mortar retail approach still remains as a primary sales channel. Integrating online and offline operations, also called as click-and-mortar business model, aims at cost-efficiency and supports the intensive channel distribution strategy mentioned earlier. Online shopping is becoming more common in almost every product category in B2C-markets. The digitalization and the increasing preference of buying goods online means, that it is important that Amer Sports has e-commerce as a sales channel. Promotion In ball sports equipment field Amer Sports’ brand Wilson convince consumers by introducing remarkable and famous athletes on their web pages that use Wilson’s products. This brings credibility to the products and consumers can relate themselves being professionals while using the same products as athletes. Wilson also highlights the innovation and technology of their products, which are important features when trying to influence the consumer. Also what Wilson emphasizes is the history of the brand. They state that no other brand has been as
  • 26. 23 influential and closely involved in shaping the games of tennis, golf, baseball and American football as Wilson. (Wilson 2013) In order to get sales, there has to be strong influence towards retailers and wholesalers that also sell company’s products. This is not done by advertising as is the case with the final consumers, but with personal selling and building strong relationships. This requires good connections and ability to convince retailers that Amer Sports can help retailers meet their own goals by selling Amer Sports’ brands. Usually retailers have competing brands also available in their stores, so the switching costs for consumer are quite low. This is why Amer Sports need to offer also promotional support for retailers such as information about the products and they have to encourage retailers somehow to sell more of their brands. All in all Amer Sports’ brands need to have a good visibility in all retail channels. 5. CONCLUSIONS After our case company analysis we have come to a conclusion that Amer Sports has a good future ahead. Despite the economic crisis Amer Sport’s sales grew in all of its business markets with a total of 10 %. It does not have any competitor that works in all business areas. Amer Sports competitor can only compete with the company in individual business areas. The presence in different markets and sport fields reduce company’s business risk compared to competitors. Amer Sports has proved its adaptability to changing environments and capability to benefit from possibilities during its evolution from a tobacco company to a global sports equipment company. We believe that the company will adapt to the environment in the future too, so that they remain profitable and achieve sustainability. Even though there are good possibilities for a successful path, the company has also weaknesses. In addition there are some threats visible, that has to be taken seriously within the company. First of all Amer Sports has to protect its brands and innovations from competitors, imitation and piracy. Litigations, if required, are time consuming and most of all expensive. What is also a weakness, or at least a factor that causes challenges, is that approximately 60% of Amer Sports’ total production value is entirely outsourced. This makes
  • 27. 24 the company quite dependent of their outsourced manufactures. Involvement in global business brings also many risks that can be related for example to outsourcing, supply chain management, currency fluctuation and raw material prices. As a result there are lots of different concerns for the company. Amer Sports has to study all possible risks in advance and come up with plans how to cope if any of the risks materializes. What comes to completing the report, the length of the report was a challenge for us because there were many more interesting aspects to analyze that we could have included in this report. For example in the financial analysis we would have wanted to include risk management analysis or a more extend competitor analysis. The lack of an interview was a limitation as well. We would have liked to know how much Amer Sports influences on the operations of its brands. We were thinking if it would be better for Amer to build a more united brand image by promoting the idea of a large multinational corporation behind many strong brands or continue to be just owner and let the brands build their own separate image. If we had a chance for an interview, we could figure out their intentions for the future in this matter. This could be a subject for further research and analysis.
  • 28. 25 LIST OF REFERENCES Adidas AG (2013) Adidas Group Profile [www document]. [Accessed 9 November 2013]. Available http://www.adidas-group.com/en/group/profile/ Amer Sports (2012) Corporate Governance Statement [www document], : [Accessed 8 November 2013]. Available http://www.amersports.com/midcom-serveattachmentguid- 1e276a38b0db5d676a311e2b0766101a774c75bc75b/corporate_governance_statement_201 2_final_20130214_clean.pdf Amer Sports (2013)a Our History. [www document]. [Accessed 4 November 2013]. Available http://www.amersports.com/about/corporate_structure/our_history/ Amer Sports (2013)b Mission, Vision and Values. [www document]. [Accessed 4 November 2013]. Available http://www.amersports.com/about/corporate_structure/mission- vision_and_values/ Amer Sports (2013)c Annual Report 2012. Helsinki, Amer Sports Oy Amer Sports (2013)d Amer Sport's Brands. [www document]. [Accessed 5 November 2013]. Available http://www.amersports.com/brands/ Amer Sports (2013)e Distribution and Transportation. [www document], [Accessed 6 November 2013]. Available http://www.amersports.com/about/supply_chains_and_it/distribution_and_transportation/ Amer Sports (2013)f Manufacturing and Sourcing. [www document]. [Accessed 6 November 2013]. Available http://www.amersports.com/about/supply_chains_and_it/manufacturing_and_sourcing/ Amer Sports (2013)g Industry trends [www document]. [Accessed 6 November 2013]. Available http://www.amersports.com/about/corporate_structure/our_industry/
  • 29. 26 Amer Sports (2013)h Corporation Interim Report January –September 2013. Helsinki, Amer Sports Oyj. Amer sports (2013)i Amer Sports' R&D [www document]. [Accessed 6 November 2013]. Available http://www.amersports.com/about/research/ Amer Sports (2013)j Outsourcing. [www document]. [Accessed 7 November 2013]. Available http://www.amersports.com/about/supply_chains_and_it/outsourcing/ Amer Sports (2013)k Winning in Go to Market [www document]. [ Accessed 10 November 2013].Available: http://www.amersports.com/about/strategy/winning_in_go-to-market/ Amer Sports (2013)l Amer Sport's Business Segments and Business Areas. [www document]. [Accessed 7 November 2013]. Available http://www.amersports.com/about/corporate_structure/ Arc'teryx (2013) [www document]. [Accessed 5 November 2013]. Available http://www.arcteryx.com Atomic (2013) [www document]. [Accessed 5 November 2013]. Available http://www.atomic.com/en/ Callaway Golf Co. (2013) [www document]. [Accessed 9 November 2013]. Available http://www.callawaygolf.com/global/en-us.html Goi, C. (2009) A Review of Marketing Mix: 4Ps or More? International Journal of Marketing studies. 1,1,2. Head NV. (2013) Investor Overview [www document]. [Accessed 9 November 2013]. Available http://www.head.com/corporate/investors/ Jaditz, T. (1994) Seasonality: economic data and model estimation. Monthly labor review. December.
  • 30. 27 Samiee, S., Katsiekas, C. & Theodosiou, M. (2009) Uniformity versus Conformity: The Standardization Issue in International Marketing Strategy. In: Kotabe, M. & Helsen, K. (eds.) International marketing. London, SAGE Publications. Kharas, H. (2010) The Emerging Middle Class in Developing Countries. OECD Development Centre. Working Paper No. 285 Mavic (2013) [www document]. [Accessed 5 November 2013]. Available http://www.mavic.com/ Ministry of Employment and Economy (2013) Intellectual property rights (IPR) [www document]. [Accessed 6 November 2013]. Available http://www.tem.fi/en/innovations/intellectual_property_rights_%28ipr%29 Percy, L. (2008) Strategic Integrated Marketing Communications. Butterworth-Heinemann Pickton, D. & Wright, S. (1998) What's swot in strategic analysis? Strategic Change, March - April 1998 Precor (2013) [www document]. [Accessed 5 November 2013]. Available http://www.precor.com Rugman, A.M., & Verbeke, A. (2004). A perspective on regional and global strategies of multinational enterprises. Journal of International Business Studies, 35, 3-18. Suunto (2013) [www document]. [Accessed 5 November 2013]. Available http://www.suunto.com Wilson (2013) About Wilson. [www document]. [Accessed 9 November 2013]. Available http://www.wilson.com/en-gb/about/ Yahoo Finance (2013) Amer Sports Competitors. [www document]. [Accessed 9 November 2013]. Available http://finance.yahoo.com/q/co?s=AGPDY+Competitors
  • 31. 28 APPENDICES Appendix 1. Structure of all Amer Sports' business areas (Amer Sports 2013l)
  • 32. 29 Appendix 2. SWOT –Analysis Strengths Weaknesses - Wide brand portfolio - Global operations - Wide customer base - Strong product development and research - Brands, innovations and other competitive advantages have to be protected against competitors, imitation and piracy -> actions bind resources - Dependency on outsourced manufactures Opportunities Threats - Emerging economies with growing middle class - Health and wellbeing trends increasing -Boundaries between sportswear and casual wear are becoming blurred ->possibilities to bring new products available under brands’ product offering -Economic downturn -Seasonality and global warming -Global business brings along many risks that can be related for example to outsourcing, supply chain management, currency fluctuation and raw material prices
  • 33. 30 Appendix 3. Learning outcomes This course was quite different from our previous courses. We had free hands to decide how to plan our schedule, what case company to study and how to operate. The course was all about independent work. It felt that we were carrying out more of a project than a typical course. There were for this reason of course some challenges, but we think that in the end we also gained a lot. First of all, we have not done a case company analysis of this scale before. Investigating the whole operations was interesting. Instead of just focusing on one field, we had to think about the company as a whole. This forced us to consider how different operations are linked to each other. We got familiar with analyzing a case firm as well as learning how to build and write a case. Because we had different educational backgrounds we had different ways of looking the company. This helped, because we had more knowledge inside the group from different fields. Doing this type of a project ourselves taught us also about time management. We had free hands to decide when to work on the report and what to do during the given timeframe. It was a good learning experience about managing our schedule. We think that this kind of experience is something that helps planning and dividing work for the future projects. We started doing the report as soon as possible after the lecture. This was important considering the amount of work needed for the planning and research stage. All in all, the schedule that we had for completing the report was quite good and we managed to follow it. Working in a group of different nationalities was also a learning experience, because we had to operate all the time in English. Also cultural backgrounds were a bit different, which had to be taken into account as working.