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Welcome
 Around 20 years ago I went to Europe to study. I lived in Spain, Italy and Belgium.
I worked with refugees, students of the European Counsel and I was the protagonist
                         of my own studies and reflections.

There I found the Intercultural Psychology, that had a brilliant vision about migration,
  the people’s mental squeme and the processes of adaptation. After it, I found the
     Intercultural Education, that shows us a new perspective about the world.

    Then, an exclusive methodology was born, at the same time touching people’s
     hearts and bringing outstanding knowledge, making them rethink about the
                           way they deal with differences.

            And so, the art of meeting became our passion and expertise.


                            Andrea Sebben
about the
COMPANY
            We are experts in the preparation of people for adaptation,
            communication, living together and negotiation with
            foreign cultures in three different areas:
            Executive, Cultural Exchange and Sports.
EXECUTIVE
                  Multicultural teams that live
                 together or negotiate with different
                cultures enhance and sophisticate
               their resources when they understand
              the mindset that drives each of its
              members, strengthening empathy and
             complicity, which is fundamental inside
            organizations.
          In the same way expats and their families
         profit enormously when they come to understand
        the complexity of migration and the factors of
       risk and success that it comprises.
EXCHANGE
How one can guarantee the
success of an exchange program?

We are all ears to the well being
of all involved: the exchangee, the
host family, their relatives and
the moderating agencies.
Our goal is to optimize the
students capabilities, so that
he can face his challenges
with more resources and
judgment.
SPORTS
Athletes from all areas are exported to
foreign countries daily, specially soccer
players, for their talent in the field.

Our objective is to help them adapting in the
out-of-the-field setting. How to adapt in the
club, in the country, to the local rules? Wives
and relatives also deserve special attention in
these displacements, as well as the professionals
that go with them. Understand people’s behavior
is always a big differential for the athlete and
everyone involved.
the difference is in our
EXCLUSIVE BACKGROUND
in intercultural psychology and
intercultural education
                Andrea Sebben Team is a reference both inside and
                outside the country in themes related to Intercultural
                Psychology and Intercultural Education.
What is
      Intercultural Psychologist
It’s a field of Psychology that studies the relation between culture and behavior,
therefore it concerns the connexion between culturally diversed individuals.
Some exclusive topics inside Intercultural Psychology:

• People’s mindset;
• Evolution of the migration process;
• Emigration and language;
• Emigration and identity;
• Acculturative stress and processes of acculturation;
• Structure of Social and Psychological Adaptation;
• Migratory Psychopathologies;
• Basic characteristics of the migratory experience;
• Communication and perception;
• Discrimination, prejudice and stereotypy;
• Culture, national character and their influence on relations.
Intercultural Education

  The Intercultural Education believe in diversity as a source of
  learning and enrichment.

  The development of intercultural skills is not easy, as it presupposes
  the changing and overcoming himself and his ethnocentrism.

  So rather than a content, it is a method developed to encourage new
  behaviors and invites us to develop attentive listening to the other,
  the decentering and cognitive skills necessary to overcome misun-
  derstandings and misperceptions that normally have different
  cultures from ours.
Our participants must be able to understand          BEYOND       local
etiquette, they must comprehend the reasons behind some of the
attitudes within the intercultural encounter. It's meant to be a process
in which the counterparts will communicate with each other and
seek behavioral alternatives in order to obtain intelligent and useful
results.


                                      the difference
                                         is in our
                                         GOALS
the difference is in our
  METHODOLOGY
       We utilize Intercultural Education games, Intercultural Simula-
       tion games, Case Studies, Au- diovisual Resources, specific
       Intercultural Educa- tion manual about the host country and
       support, as a 24/7 support to Brazilians and foreigners during
       their migration.
the difference is in the
PEOPLE

 Our vast experience with diverse public, a
 portrait of our own intercultural identity,
 makes our presentations expressions of
 pure affection, humor and knowledge.

 Writing is also part of our everyday lives. Through
 books, articles and interviews, we share our
 knowledge and reflections with all of those who
 wish to evolve, differentiate themselves, and
 become, like us, architects of bridges.
Andrea Sebben
Director and Cross-Cultural Psychologist

          Andrea holds two undergraduate degrees,
one from Universidad Complutense de Madrid, in
Spain, and the other from PUCRS, in Porto Alegre. She
holds an M.A. in Social Psychology, in the field of
Intergroup/Interethnic Relations, from UFSC. She has
lived in countries such as Spain, Belgium, Italy and the
United States. She's a collaborator at UNESCO and member
of the International Association for Cross-Cultural Psychology
(IACCP), among other significant inter- national entities. She's
reference in Brazil for themes such as Cross-Cultural Psychology
and Intercultural Education, having over 15 years of experience;
she is also the greatest bibliographic reference in Brazil in the field
of Intercultural Sciences. She has released four books by Artes &
Ofícios publisher.
Gabriela Ribeiro
Business Associate and Cross-Cultural Psychologist




       Gabriela holds and undergraduate degree
from PUCRS, in Porto Alegre. She has been receiving
substantial training in the Intercultural Training®
methodology developed by Andrea along the course of
her studies and work in Europe and Brazil. She has
attended training courses in Chile, Argentina, Venezuela,
Costa Rica and Colombia. She gives lectures and delivers
Intercultural Trainings through- out Brazil in many languages;
she's a columnist of “We speak Portuguese” magazine in Australia,
and is also a member of the International Association for Cross-
Cultural Psychology (IACCP). Gabriela has lived in England and New
Zealand.
the difference is in our
RESULTS

In 15 years Equipe Andréa Sebben has trained about 15,000
people migrating to countries like Australia, United States,
Canada, Angola, China, India, Argentina, Peru, Japan, South
Korea, Morocco, Algeria, Slovakia, Czech Republic, Switzerland,
England, France, Germany, South Africa, Iceland and others. Our
premature return rate is less than 1%.
“I've been receiving excellent feedback from the trainings this
company provides from our employees. Really, it's not just one or
two, it's all of them! You really excel in what you do. Thank you for
the great job and let's maintain our partnership!”

- Mabel Vidal - RMs Manager


“Yesterday I had the opportunity to participate in the Intercultural Training
ministered by the extraordinary Andréa Sebben. I'd like to register that
this initiative was spectacular, her knowledge is amazing and our day
together was a huge success in my point of view. I admit I had doubts
concerning how the theme would be presented because of my previous
experience in trainings of this nature, and because of my experience of being
an expat for 3 years in England. Either way, the training exceed my
expectations, congratulations to the creators!”

- Maurício Lombardi - Head of CSS
“Today I've found out that I'm very global and international, but
        not really intercultural! I'll remember the teachings from today
       with tenderness and I'll apply it in my professional life, but I'll use it
      fundamentally in my personal life!”

     - Ricardo Yokota

     “The theme was approached in a clear and objective fashion and,
     mainly, allowed me to construct a clearer perception on the meaning
    of 'living and working abroad'. I've read a lot about the life changes
   (personal and professional) that encompasses the life of those who
  choose such path, but in any of my sources I encountered the scientific
 approach that this training provided. I leave the training with a total different
perspective from that which I had before I entered.”

- Eli Renato -
“Simply spectacular. Clubs hardly worry in orientating, helping and
preparing the athletes. When in Portugal, I didn’t have any information, the
club was only interested in money. I went there just with courage, certain
of a thing: I wanted to win outside the country. I grew up a lot, together
with wife and kids, we stood up, went through difficulties and finally won
and we made a lot of friends. Congratulations for what you do! Keep up.”

- Ricardo Nanusevicius - Campus Pelé – Jundiaí/SP


“Andrea’s work is wonderful. After knowing the Intercultural training
proposed by her we can’t imagine anymore our exchange students going
on an airplane without going through this work. Besides this pre depar-
ture preparation, the accompaniment that Andrea gives while our stu-
dents are abroad is fundamental so that they can face the difficulties that
show up along the way. We admire and trust in your work.”

- Allan Mitelmão - Director da Just Intercâmbios, Sorocaba/SP
“Andrea manages, in just one day, to pass confidence and serenity not
    only to us, agency, but mainly to our clients. The feedback that we receive
   from our clients after each training confirms that her work is of high quality.
  It is impressive that how she manages to touch the minds and hearts of all
 the ones involved and at the end of each training there is always a lot of
emotion in the air. Knowing that we can count on a professional of such
quality, 24 hours, 7 days a week, it is also a great differential of our work.”

Paula Starling de Azevedo – Intervip Belo Horizonte/MG
Our volunteers:
Our Clients
Our Clients
entre em contato conosco:

andrea@andreasebben.com.br

      (51) 2104 . 1644
      (51) 2104 . 1645
      (51) 9138 . 8878

   www.andreasebben.com.br

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The Art of Meeting: Understanding Cultural Differences Through Intercultural Psychology and Education

  • 1.
  • 2. Welcome Around 20 years ago I went to Europe to study. I lived in Spain, Italy and Belgium. I worked with refugees, students of the European Counsel and I was the protagonist of my own studies and reflections. There I found the Intercultural Psychology, that had a brilliant vision about migration, the people’s mental squeme and the processes of adaptation. After it, I found the Intercultural Education, that shows us a new perspective about the world. Then, an exclusive methodology was born, at the same time touching people’s hearts and bringing outstanding knowledge, making them rethink about the way they deal with differences. And so, the art of meeting became our passion and expertise. Andrea Sebben
  • 3. about the COMPANY We are experts in the preparation of people for adaptation, communication, living together and negotiation with foreign cultures in three different areas: Executive, Cultural Exchange and Sports.
  • 4. EXECUTIVE Multicultural teams that live together or negotiate with different cultures enhance and sophisticate their resources when they understand the mindset that drives each of its members, strengthening empathy and complicity, which is fundamental inside organizations. In the same way expats and their families profit enormously when they come to understand the complexity of migration and the factors of risk and success that it comprises.
  • 5. EXCHANGE How one can guarantee the success of an exchange program? We are all ears to the well being of all involved: the exchangee, the host family, their relatives and the moderating agencies. Our goal is to optimize the students capabilities, so that he can face his challenges with more resources and judgment.
  • 6. SPORTS Athletes from all areas are exported to foreign countries daily, specially soccer players, for their talent in the field. Our objective is to help them adapting in the out-of-the-field setting. How to adapt in the club, in the country, to the local rules? Wives and relatives also deserve special attention in these displacements, as well as the professionals that go with them. Understand people’s behavior is always a big differential for the athlete and everyone involved.
  • 7. the difference is in our EXCLUSIVE BACKGROUND in intercultural psychology and intercultural education Andrea Sebben Team is a reference both inside and outside the country in themes related to Intercultural Psychology and Intercultural Education.
  • 8. What is Intercultural Psychologist It’s a field of Psychology that studies the relation between culture and behavior, therefore it concerns the connexion between culturally diversed individuals. Some exclusive topics inside Intercultural Psychology: • People’s mindset; • Evolution of the migration process; • Emigration and language; • Emigration and identity; • Acculturative stress and processes of acculturation; • Structure of Social and Psychological Adaptation; • Migratory Psychopathologies; • Basic characteristics of the migratory experience; • Communication and perception; • Discrimination, prejudice and stereotypy; • Culture, national character and their influence on relations.
  • 9. Intercultural Education The Intercultural Education believe in diversity as a source of learning and enrichment. The development of intercultural skills is not easy, as it presupposes the changing and overcoming himself and his ethnocentrism. So rather than a content, it is a method developed to encourage new behaviors and invites us to develop attentive listening to the other, the decentering and cognitive skills necessary to overcome misun- derstandings and misperceptions that normally have different cultures from ours.
  • 10. Our participants must be able to understand BEYOND local etiquette, they must comprehend the reasons behind some of the attitudes within the intercultural encounter. It's meant to be a process in which the counterparts will communicate with each other and seek behavioral alternatives in order to obtain intelligent and useful results. the difference is in our GOALS
  • 11. the difference is in our METHODOLOGY We utilize Intercultural Education games, Intercultural Simula- tion games, Case Studies, Au- diovisual Resources, specific Intercultural Educa- tion manual about the host country and support, as a 24/7 support to Brazilians and foreigners during their migration.
  • 12. the difference is in the PEOPLE Our vast experience with diverse public, a portrait of our own intercultural identity, makes our presentations expressions of pure affection, humor and knowledge. Writing is also part of our everyday lives. Through books, articles and interviews, we share our knowledge and reflections with all of those who wish to evolve, differentiate themselves, and become, like us, architects of bridges.
  • 13. Andrea Sebben Director and Cross-Cultural Psychologist Andrea holds two undergraduate degrees, one from Universidad Complutense de Madrid, in Spain, and the other from PUCRS, in Porto Alegre. She holds an M.A. in Social Psychology, in the field of Intergroup/Interethnic Relations, from UFSC. She has lived in countries such as Spain, Belgium, Italy and the United States. She's a collaborator at UNESCO and member of the International Association for Cross-Cultural Psychology (IACCP), among other significant inter- national entities. She's reference in Brazil for themes such as Cross-Cultural Psychology and Intercultural Education, having over 15 years of experience; she is also the greatest bibliographic reference in Brazil in the field of Intercultural Sciences. She has released four books by Artes & Ofícios publisher.
  • 14. Gabriela Ribeiro Business Associate and Cross-Cultural Psychologist Gabriela holds and undergraduate degree from PUCRS, in Porto Alegre. She has been receiving substantial training in the Intercultural Training® methodology developed by Andrea along the course of her studies and work in Europe and Brazil. She has attended training courses in Chile, Argentina, Venezuela, Costa Rica and Colombia. She gives lectures and delivers Intercultural Trainings through- out Brazil in many languages; she's a columnist of “We speak Portuguese” magazine in Australia, and is also a member of the International Association for Cross- Cultural Psychology (IACCP). Gabriela has lived in England and New Zealand.
  • 15. the difference is in our RESULTS In 15 years Equipe Andréa Sebben has trained about 15,000 people migrating to countries like Australia, United States, Canada, Angola, China, India, Argentina, Peru, Japan, South Korea, Morocco, Algeria, Slovakia, Czech Republic, Switzerland, England, France, Germany, South Africa, Iceland and others. Our premature return rate is less than 1%.
  • 16. “I've been receiving excellent feedback from the trainings this company provides from our employees. Really, it's not just one or two, it's all of them! You really excel in what you do. Thank you for the great job and let's maintain our partnership!” - Mabel Vidal - RMs Manager “Yesterday I had the opportunity to participate in the Intercultural Training ministered by the extraordinary Andréa Sebben. I'd like to register that this initiative was spectacular, her knowledge is amazing and our day together was a huge success in my point of view. I admit I had doubts concerning how the theme would be presented because of my previous experience in trainings of this nature, and because of my experience of being an expat for 3 years in England. Either way, the training exceed my expectations, congratulations to the creators!” - Maurício Lombardi - Head of CSS
  • 17. “Today I've found out that I'm very global and international, but not really intercultural! I'll remember the teachings from today with tenderness and I'll apply it in my professional life, but I'll use it fundamentally in my personal life!” - Ricardo Yokota “The theme was approached in a clear and objective fashion and, mainly, allowed me to construct a clearer perception on the meaning of 'living and working abroad'. I've read a lot about the life changes (personal and professional) that encompasses the life of those who choose such path, but in any of my sources I encountered the scientific approach that this training provided. I leave the training with a total different perspective from that which I had before I entered.” - Eli Renato -
  • 18. “Simply spectacular. Clubs hardly worry in orientating, helping and preparing the athletes. When in Portugal, I didn’t have any information, the club was only interested in money. I went there just with courage, certain of a thing: I wanted to win outside the country. I grew up a lot, together with wife and kids, we stood up, went through difficulties and finally won and we made a lot of friends. Congratulations for what you do! Keep up.” - Ricardo Nanusevicius - Campus Pelé – Jundiaí/SP “Andrea’s work is wonderful. After knowing the Intercultural training proposed by her we can’t imagine anymore our exchange students going on an airplane without going through this work. Besides this pre depar- ture preparation, the accompaniment that Andrea gives while our stu- dents are abroad is fundamental so that they can face the difficulties that show up along the way. We admire and trust in your work.” - Allan Mitelmão - Director da Just Intercâmbios, Sorocaba/SP
  • 19. “Andrea manages, in just one day, to pass confidence and serenity not only to us, agency, but mainly to our clients. The feedback that we receive from our clients after each training confirms that her work is of high quality. It is impressive that how she manages to touch the minds and hearts of all the ones involved and at the end of each training there is always a lot of emotion in the air. Knowing that we can count on a professional of such quality, 24 hours, 7 days a week, it is also a great differential of our work.” Paula Starling de Azevedo – Intervip Belo Horizonte/MG
  • 23. entre em contato conosco: andrea@andreasebben.com.br (51) 2104 . 1644 (51) 2104 . 1645 (51) 9138 . 8878 www.andreasebben.com.br