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バックエンドでの導入効果:店舗業務時間の大幅削減

                [非常に良くある質問]
                 非常に良くある質問]
  「他の予約システムとは連携出来ないんでしょ?効果は凄く分かるんだけど、イチイ
   チ予約情報を連携させるのって手間じゃない?そんな暇がないんだけど・・・?」

              こちら、答えとしては全くの真逆です。
          業務時間は「大幅に」「効率化(=削減)」されています。
         導入サロンでは「圧倒的に業務が楽になった!」と絶賛の声。
               なぜでしょうか・・・?答えはこちら↓
電話対応の場合

                                                                      お客様に
           業務を中断し お名前、担当や 保留をして     NGな場合      紙などに
 電話がなる                                                                 謝りつつ
            取りに行く 希望時間を聞く 予約表を確認    聞きなおし      書き写す
                                                                      業務に戻る


                平均90~120秒かかってしまう(しかも結構なストレス)
WEB予約の場合
WEB予約の場合
                              予約を電話→WEBに移すと90秒
                              予約を電話→WEBに移すと90秒/件、業務時間短縮
                                        に移すと90
           メールか画面    時間あるとき   月間500件WEB予約に転換できたサロン様では
                              月間500件WEB予約に転換できたサロン様では
                                    WEB
 予約が入る
             で確認      紙に写す
                              -90秒×
                              -90秒×500件=-12.5時間/月

           平均30秒未満            の業務時間削減になっております(もう一度始めると電
                              話予約などナンセンスに!)
                                               Copyright(C) Cross-Feed Inc., All Rights Reserved.

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サロンワークの効率化

  • 1. バックエンドでの導入効果:店舗業務時間の大幅削減 [非常に良くある質問] 非常に良くある質問] 「他の予約システムとは連携出来ないんでしょ?効果は凄く分かるんだけど、イチイ チ予約情報を連携させるのって手間じゃない?そんな暇がないんだけど・・・?」 こちら、答えとしては全くの真逆です。 業務時間は「大幅に」「効率化(=削減)」されています。 導入サロンでは「圧倒的に業務が楽になった!」と絶賛の声。 なぜでしょうか・・・?答えはこちら↓ 電話対応の場合 お客様に 業務を中断し お名前、担当や 保留をして NGな場合 紙などに 電話がなる 謝りつつ 取りに行く 希望時間を聞く 予約表を確認 聞きなおし 書き写す 業務に戻る 平均90~120秒かかってしまう(しかも結構なストレス) WEB予約の場合 WEB予約の場合 予約を電話→WEBに移すと90秒 予約を電話→WEBに移すと90秒/件、業務時間短縮 に移すと90 メールか画面 時間あるとき 月間500件WEB予約に転換できたサロン様では 月間500件WEB予約に転換できたサロン様では WEB 予約が入る で確認 紙に写す -90秒× -90秒×500件=-12.5時間/月 平均30秒未満 の業務時間削減になっております(もう一度始めると電 話予約などナンセンスに!) Copyright(C) Cross-Feed Inc., All Rights Reserved.