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Amy L. Simonds, MS, MA, LCPC
Objectives
Define strategic planning
Identify why, when and by whom strategic planning
should be done.
Articulate at least one method of strategic planning &
action planning.
Planning cannot guarantee the
outcome you want. Instead, it can help
you to achieve something integral to
any future success: readiness to face
the challenges that chance presents.
~Arlene Goldbard, NEA
~Arlene Goldbard,
NEA
What is strategic planning?
 A management tool used by organizations to
determine direction or goals for the coming 1-2
years.
 Based on mission, vision and values statements,
strategic planning drives the organization toward
their vision. (Mission is your purpose, vision is your goal).
 Strategic planning aligns mission, vision and values
with resources found in a comprehensive strategic
plan document.
Benefits of strategic planning
 Ensure the effective use of limited resources.
 Ensure everyone is playing from the same piece of
music. Each person may have a different task, but
all are in concert.
 An opportunity to clarify mission and vision of the
organization.
 Develop a measurement of progress.
 Strengthens team membership as all board
members take ownership of the plan.
 Ensure continuity and viability the of organization
Overview
Basic steps of strategic planning include
Preparation
Analysis of current situation
Setting direction
Action planning
Why now?
Why is [organization] deciding now is the time for a
strategic plan?
What do you hope a plan will help you achieve?
What is the timeframe for completing the plan?
How frequently does [organization] plan to overhaul
the plan?
Who needs to be involved
Make a list of key stakeholders
Preparation: Implementation
Plan on using your plan
Write the plan so the goals are measurable and
achievable
Involve all key stakeholders
Break down large goals into work plans for committees
Specify who is responsible with target dates for
deliverables
 Ask for reports about deliverables.
Place deliverables into job descriptions
Distribute the plan
Organization mission statement
Organization purpose:
Organization vision (AKA: goals):
Evaluation tools
SWOT analysis
Strengths
Weaknesses
Opportunities
Threats
Surveys
One-on-one interviews
Multi-stakeholder consultations
Force field analysis
Current situation Organizational vision
Driving forces take you
toward the vision
Opposing forces are taking
you away from the vision.
Driving
forces
Opposing
forces
Surveys
Send to … via email using survey monkey.
Survey monkey provides 10 free questions and
organizes the data.
Make sure the questions are easy to answer and the
survey brief.
Good tool when you know what you want to know.
One-on-One interviews
Subjective, but can help flesh out basic answers from
a survey and help the membership feel more involved.
Good to use with highly invested and knowledgeable
stakeholders familiar with the organization.
Multi-stakeholder
consultations
A group of stakeholders at one sitting having a
conversation about the SWOT or general direction of
the organization.
Good tool to use at a regional meeting or annual
meeting.
“Stakeholders” can be members, non-members,
professors, licensing board members, representatives
of consumer groups or others we’d like to partner
with.
Goal planning
The goals grid(Fred Nickols, 2000 http://home.att.net/~nickols/goals_grid.htm)
want
have
It’s about change
The goals grid should assist in developing what the
organization wants to achieve.
While developing goals, keep in mind what the
organization wants to preserve. Because change
happens regardless of our intentions, it is only with
thoughtful action that we can preserve what we have.
Ex: we can only preserve our licenses by actively
scanning for and responding to threats to our license.
Staying strategic
Goals should focus on change inside the association
with an eye to how external events may impact the
association.
Resist the temptation to “ratify” what’s always been
done in the past.
Good brainstorming is a process of “divergence” and
“convergence”.
Brainstorming ends with prioritizing.
Map and Territory…
Both are needed!
Include specific steps, time frames and people
responsible for implementation.
Goals = destination (strategic plan)
action plans = route (action plan)
Suggested format
Critical success factor 1: Enhance
organizational viability
Long term goal 1: Strengthen
relationship between
[organization] and State ChaptersShort term goals Target date Lead partner Supporting
partners
1.1 a
Clarify chapter
standards &
compliance
protocols
2010
Judie Mark
Tips for writing the plan
Use a small number of people to actually write the
plan
Bring a draft to the larger group for analysis and
editing
Complete a second draft for ratification
Organize the plan such that significant elements
(mission, vision, values statements, goals) can be
distributed outside of the organization. Keep detail
oriented parts internal.
Upon completion of the
strategic and action planning:
Present & discuss the plan with the board,
incorporating necessary changes.
Upon approval, consider what (if any of it) should be
published.
Use appendices for keeping internal details from
being published. Ex: budget, work plans, description
of the process used, SWOT analysis…
Bibliography and resources
 General
http://arts.endow.gov/resources/Lessons/index.html
http://www.managementhelp.org
http://www.nsba.org/sbot/toolkit/ts.html
 environmental scanning:
http://www.axi.ca/tca/may2004/associatearticle_1.shtml
 SWOT analysis: http://www.marketingteacher.com/Lessons/lesson_swot.htm
 5 most important questions:
http://www.leadertoleader.org/tools/sat/index.html
 Association Expertise Inc.:
http://www.axi.ca/TCA/nov2004/associatearticle_2.shtml
 Fieldstone’s non profit lifestage assessment:
http://surveys.wilder.org/fieldstone/lifestages/
 http://www.compasspoint.org/content/index.php?pid=14
New Hampshire Center for Non-Profits
http://www.nhnonprofits.org/
 Four core capacities
 Organization lifestages
Boardsource
www.boardsource.org

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Strategic planning

  • 1. Amy L. Simonds, MS, MA, LCPC
  • 2. Objectives Define strategic planning Identify why, when and by whom strategic planning should be done. Articulate at least one method of strategic planning & action planning.
  • 3. Planning cannot guarantee the outcome you want. Instead, it can help you to achieve something integral to any future success: readiness to face the challenges that chance presents. ~Arlene Goldbard, NEA ~Arlene Goldbard, NEA
  • 4. What is strategic planning?  A management tool used by organizations to determine direction or goals for the coming 1-2 years.  Based on mission, vision and values statements, strategic planning drives the organization toward their vision. (Mission is your purpose, vision is your goal).  Strategic planning aligns mission, vision and values with resources found in a comprehensive strategic plan document.
  • 5. Benefits of strategic planning  Ensure the effective use of limited resources.  Ensure everyone is playing from the same piece of music. Each person may have a different task, but all are in concert.  An opportunity to clarify mission and vision of the organization.  Develop a measurement of progress.  Strengthens team membership as all board members take ownership of the plan.  Ensure continuity and viability the of organization
  • 6. Overview Basic steps of strategic planning include Preparation Analysis of current situation Setting direction Action planning
  • 7.
  • 8. Why now? Why is [organization] deciding now is the time for a strategic plan? What do you hope a plan will help you achieve? What is the timeframe for completing the plan? How frequently does [organization] plan to overhaul the plan?
  • 9. Who needs to be involved Make a list of key stakeholders
  • 10. Preparation: Implementation Plan on using your plan Write the plan so the goals are measurable and achievable Involve all key stakeholders Break down large goals into work plans for committees Specify who is responsible with target dates for deliverables  Ask for reports about deliverables. Place deliverables into job descriptions Distribute the plan
  • 11.
  • 12. Organization mission statement Organization purpose: Organization vision (AKA: goals):
  • 14. Force field analysis Current situation Organizational vision Driving forces take you toward the vision Opposing forces are taking you away from the vision. Driving forces Opposing forces
  • 15. Surveys Send to … via email using survey monkey. Survey monkey provides 10 free questions and organizes the data. Make sure the questions are easy to answer and the survey brief. Good tool when you know what you want to know.
  • 16. One-on-One interviews Subjective, but can help flesh out basic answers from a survey and help the membership feel more involved. Good to use with highly invested and knowledgeable stakeholders familiar with the organization.
  • 17. Multi-stakeholder consultations A group of stakeholders at one sitting having a conversation about the SWOT or general direction of the organization. Good tool to use at a regional meeting or annual meeting. “Stakeholders” can be members, non-members, professors, licensing board members, representatives of consumer groups or others we’d like to partner with.
  • 19. The goals grid(Fred Nickols, 2000 http://home.att.net/~nickols/goals_grid.htm) want have
  • 20. It’s about change The goals grid should assist in developing what the organization wants to achieve. While developing goals, keep in mind what the organization wants to preserve. Because change happens regardless of our intentions, it is only with thoughtful action that we can preserve what we have. Ex: we can only preserve our licenses by actively scanning for and responding to threats to our license.
  • 21. Staying strategic Goals should focus on change inside the association with an eye to how external events may impact the association. Resist the temptation to “ratify” what’s always been done in the past. Good brainstorming is a process of “divergence” and “convergence”. Brainstorming ends with prioritizing.
  • 23. Both are needed! Include specific steps, time frames and people responsible for implementation. Goals = destination (strategic plan) action plans = route (action plan)
  • 24. Suggested format Critical success factor 1: Enhance organizational viability Long term goal 1: Strengthen relationship between [organization] and State ChaptersShort term goals Target date Lead partner Supporting partners 1.1 a Clarify chapter standards & compliance protocols 2010 Judie Mark
  • 25. Tips for writing the plan Use a small number of people to actually write the plan Bring a draft to the larger group for analysis and editing Complete a second draft for ratification Organize the plan such that significant elements (mission, vision, values statements, goals) can be distributed outside of the organization. Keep detail oriented parts internal.
  • 26. Upon completion of the strategic and action planning: Present & discuss the plan with the board, incorporating necessary changes. Upon approval, consider what (if any of it) should be published. Use appendices for keeping internal details from being published. Ex: budget, work plans, description of the process used, SWOT analysis…
  • 27. Bibliography and resources  General http://arts.endow.gov/resources/Lessons/index.html http://www.managementhelp.org http://www.nsba.org/sbot/toolkit/ts.html  environmental scanning: http://www.axi.ca/tca/may2004/associatearticle_1.shtml  SWOT analysis: http://www.marketingteacher.com/Lessons/lesson_swot.htm  5 most important questions: http://www.leadertoleader.org/tools/sat/index.html  Association Expertise Inc.: http://www.axi.ca/TCA/nov2004/associatearticle_2.shtml  Fieldstone’s non profit lifestage assessment: http://surveys.wilder.org/fieldstone/lifestages/  http://www.compasspoint.org/content/index.php?pid=14
  • 28. New Hampshire Center for Non-Profits http://www.nhnonprofits.org/  Four core capacities  Organization lifestages Boardsource www.boardsource.org

Editor's Notes

  1. Introductions 3 minutes (3)
  2. Amy: 1 (4)
  3. 2 minutes (6), Judie or Amy (Amy #2)
  4. 3 minutes (9): #1: Amy, resources can financial, but is also volunteer (your board) time, effort & interest.
  5. Remove the “mission of …” and replace with “our purpose is” , and see if it makes sense. Do the same with vision: remove the about consistent standards and state “our goal is…” and see if the rest fits. 3 minutes (12)
  6. Amy: another analysis. List driving forces, list opposing forces. (1) (:51)
  7. Hand out AMHCA plan
  8. Very versatile grid. Can be used for strategic and/or action plan. A good place to start if you don’t have a plan (analyze your current plan through this lense). OR if you do have a plan it’s a good assessment tool. Used a goals grid for each success factor. Do the process of brainstorming and voting on goals grid to illustrate brainstorming and use of stickies. 2 minutes (:53)
  9. 2 minutes (57)
  10. 2 minutes (59)
  11. 1 (1:00)
  12. Dates, leads & partners must be defined before you leave the room! 2 (1:17)
  13. Amy: 1 (1:18)