Digital Transforma/on Case Study Professor: J. Rubén G. Cárdenas Case Study Digital Transforma/on Strategies Background ProSiebenSat.1 Media SE (referred to as “P7S1”), a large TV broadcaster with a turnover of €2.6 billion ($2.95 billion)10 and more than 3,500 employees. It is one of the leading TV enterprises in Europe. Munich-based P7S1 operates in 12 countries and owns 15 TV sta/ons, which reach more than 42 million households. P7S1 was founded in 2000 and originated from the former Kirch Group, which established itself as one of two large TV companies in Germany aZer regulators opened up the market to private TV sta/ons. Business Drivers for Digital Transforma6on P7S1’s roots lie in the TV business. When the company’s managers first considered the opportuni/es and threats arising from new digital technologies, the core business was thriving and highly profitable. Thus, the need for immediate ac/on was not as strong as in other branches of the media industry. Nevertheless, managers recognized the poten/al of digital technologies—both for P7S1’s current ac/vi/es and for new business opportuni/es. This led to the decision to pursue a two-pronged approach to exploring and exploi/ng new technologies. One was to digitally enrich the company’s TV pordolio. The other was to ac/vely seek out new digitally enabled business models to diversify its business. Digital Transforma6on Outcome: Developing New Business Areas Ten years ago, digital technologies primarily had a suppor/ng func/on at P7S1 and were mainly used to op/mize business processes and provide an efficient infrastructure. Now, however, P7S1 perceives digital technologies as enablers of innova/ve products and services. To foster the transforma/on of ideas into new products and services, a dedicated innova/on lab was established in 2012. Thus far, though, P7S1 has not sought to be a technology leader but has focused its digital ac/vi/es on branding and customer interac/on via established technologies. DIGITAL TRANSFORMATION. EBS BARCELONA 1 The impact of digital technologies has been mainly on P7S1’s products and services, especially its TV business where digital transforma/on has led to, for example, video-on- demand or gaming content related to TV content. Produc/on processes have also become increasingly digital. In 2013, P7S1 earned €484 million from digital products and services, approximately 19% of its total turnover. In addi/on to digitally enhanced broadcast offerings, P7S1 is also ac/vely deploying digital technologies in business segments not directly related to content, such as e-commerce or mergers & acquisi/ons. These ac/vi/es include websites that supplement linear TV programing (from online text to mobile offerings), content pladorms (“video on demand”) such as maxdome and MyVideo, and online games p ...