Alwin Aguirre

NCR - National Capital Region, Philippines Philippines

Blogger and Online Freelance Professional | eCommerce | Social Media | SEO | Web Design

Human Resources / Recruitment

Alwin is an experienced outsourcing professional. His experience started in the call center industry with expertise in call quality monitoring. Alwin has handled different lines of businesses in both inbound and outbound campaigns. These involved sales, customer service, billing, technical support and auto insurance. As a QA professional, Alwin has been involved in call audit, coaching, calibration sessions, and reporting in an entry-level and team leading capacity. At one point he led a team of 20 QA Analysts for a technical support program with 500 FTEs. Exploring new technologies, Alwin found himself dabbling in digital marketing for his laptop bag business where he developed his s...