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Alejandro Chavarria

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Organization / Workplace

Costa Rica Costa Rica

Occupation

Senior CRM Learning & Knowledge Facilitator

Industry

Technology / Software / Internet

Website

http://www.ibm.com/cr/es/

About

Based on my Personal Learning & Knowledge background, I have been the person in charge of planning, executing and following up on process training needs for each CRM Client with the highest quality when delivering. A person performing this role must oversee any specific Client to ensure service level agreements are met and the operation is properly working without jeopardizing any metric or agreement made with the Client.

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