Personal Information
Organization / Workplace
Cochin Area, India India
Occupation
Managing Director at Bipha Drug Laboratories (Pvt.) Ltd
Industry
Medical / Health Care / Pharmaceuticals
Website
http://www.bipha.com
About
It was certainly an eventful eighteen years that i have spend developing a family owned manufacturing business with about 40 employees to a diversified semi professional business organisation with about 300 employees . The company major challenge of growth was from being a manufacturer to a customer oriented ,learning ,service oriented organisation.Never did it occur that service will one day become so essential in selling products and customer relationships as more important that even manufacturing competencies . Customer relationship management and supply chain efficiencies being more important than probably the product itself.
The most amazing opportunity was the amount of learning th...
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