This letter of recommendation from Anthony Gittens describes Afrika Abney's positive attitude, leadership skills, ability to calm angry customers, handle a high workload while multitasking effectively, team player mindset, embrace of change, minimal need for supervision, commitment to exceeding customer expectations, organization, diligence, skills in technology systems, hard work, and top performance in customer service. Gittens highly recommends Abney and is willing to provide more details.

1. Anthony Gittens
1838 Ontario Place, NW Washington, DC 20009 (202) 355-8595 tonygittens@mac.com
To Whom It May Concern:
It iswithpleasure thatI write thisletterof recommendationforMs.Afrika Abney.Ihave known
Ms. Abneyformany years,bothas a youngadultand as an accomplishedartist.She hasalways
exhibitedapositiveattitude towardslearningandleadership.
Her abilitytocalmangry or frustratedcustomersisunparalleled.Ms.Abney multitaskseffectively
and isable to handle ahigh-volumeworkload.
Of particularvalue tome as a memberof the arts communityare Ms. Abney'steamplayermind-
set,enthusiasticembrace of change,abilitytoworkwithminimalsupervisionandunwavering
commitmenttoexceedingcustomerexpectations.
Organizedanddiligent,Ms.Abneyisskilledinmanytechnologysystems.She isahardworking,
top-performingcustomerservice professional.Withconfidence,Icangive Ms. Abneya high
recommendation.Iamhappy tofurnishmore detailsif youwouldlikeadditional information.
Thank youfor yourconsideration.
Sincerely,
AnthonyGittens