1. Payment Guide
For customers who would like to book Vietnam Visa at our website then settle for payment.
Please be assured that these payment methods are very fast, convenient, and safe. We accept
payment online by credit cards, Western Union, bank transfer or even in cash.
You can choose one of the following methods to pay for Vietnam Visa service:
1. Credit Cards:
Visa, Master Cards, American Express, JCB, Diners Club will be accepted via the most reliable
third party – Paypal. Please be assured by Paypal that your credit card details will be of their
strictest confidentiality and for the deposit purpose only. You only need to access
https://www.paypal.com then click the button “Send Payment” to our email address:
paypal@vietnamsvisa.com
2. Western Union
In addition, you can pay by Western Union which is very fast, convenient and safe. By this way,
please inform us following details after you finish your work: Sender; Date of transfer;
Amount; MTCN (Money transfer control number) so that we take the money from Western
Union in the most convenient way. The Receiver will be Oanh Tran Thi, 5th Floor, VPI
Tower, 173 Trung Kinh Street, Cau Giay District, Hanoi, Vietnam.
3. Bank transfer
By this way, you can settle payment at any bank worldwide. Please kindly take note our bank
account details as follows: Account number: 110 236 5759 2023, Account name: Tran Thi
Oanh, With bank: Techcombank Dong Do, Swift Code: VTCB VNVX, Bank’s address:
First floor, 18 – T1 Building, Trung Hoa Nhan Chinh urban area, Thanh Xuan District,
Hanoi.
Please kindly advise us of which method of guarantee is most convenient for you!
Vietnam Visa Cancellation & Refund Policy
Should there is any mistake in your Vietnam Visa Approval Letter made from us that have
caused your inconvenience, we’ll be happy to refund visa fee to you or to process another free of
charge as long as you notify us before 03 business days prior to the actual date of departure, by
email, phone.
Need help? Customer care consultants are standing by.
Call us : +84 1699 161 166
Support email: support@vietnamsvisa.com

2. You can also email to support@vietnamsvisa.com and Our Customer Support will reply within 2
hours during office hours and within 24 hours outside of office hours.
For more information, please contact us!
CUSTOMER SUPPORT CENTER
Hotline in Vietnam: +84.1699.161.166
E-mail: support@vietnamsvisa.com
Company: Vietnam Visa Agency ., JSC
Tax Code: 0104310077
Head Office: 5th Floor, VPI Tower, 173 Trung Kinh Street, Cau Giay District, Hanoi, Vietnam
Working Hours: Mon-Friday 8:00 AM - 17:00 PM (GMT+7)
Office map: Vietnam Visa Map