The advent of the Internet is helping companies reach even the most remote corners of the world with their services and products.

1. Managing International Calls
The advent of the Internet is helping companies reach even the most remote corners of
the world with their services and products. Business engagements are now forged
between companies that are separated by thousands of miles. Telephone systems play
a vital role in maintaining a smooth communication channel between the company and
its business associates, clients, vendors, etc.
The cost of international calls from traditional telephone systems is quite high and
companies that need to make regular international calls have to allot a big budget for
that. VoIP has emerged as a cost-saving technology for companies that make large
numbers of international calls.
VoIP – Technology of the Future
VoIP is an acronym for Voice over Internet Protocol. This technique is developed by a
cluster of technologies that offers the potential of delivering voice messages and
communications, multimedia sessions, video calling and conferencing over IP networks,
such as the Internet. VoIP is also addressed as Internet telephony, IP telephony, IP
communications, voice over broadband (VoBB), broadband phone service and
broadband telephony. “Internet telephony” particularly refers to the provision of various
communication services such as SMS, fax or voice messaging, over the Internet rather
than by using PSTN or Public Switched Telephone Network.
The second generation of VoIP providers has taken it a step further by offering video
calling and conferencing as well. Users can not only take advantage of voice messaging
and telephony over the Internet, but also use video calling and conferencing. This
feature can be very useful for making international calls on a low budget.
SIP Trunking – Ideal choice of Businesses
Communication sessions of voice and video calls are widely controlled by SIP Trunking.
SIP stands for Session Initiation Protocol. It is a signaling communications protocol
which controls all the multimedia communication sessions such as the video and voice
calls that are done through IP networks. SIP Trunking is a marvelous option for making
international calls as it allows the users to run video, voice and data traffic using the

2. same IP network and also enables users to consolidate their WAN connections, making
most of the bandwidth that they buy. Also, it reduces the call costs since the calls are
being done over IP and no actual land-line calls are being placed.
VoIP and SIP trunking are a brilliant option for business communication purposes also.
Business often requires international communications and meetings. And business calls
usually go for a long period of time because due to the subject matter. If all the calls
were made through PSTN, then a large amount would be spent on calls – as the
international call rates are quite high. In addition, the communication may not always be
a very effective or successful communication due to many barriers, physical as well as
technical. Calls can be affected by bad weather conditions, network problems and
additional noise due to the distance. Also, not all networks support international calls.
These barriers can create a disturbance and in turn affect the business.
However, if the calls are being made through VoIP and SIP trunk, there will be less
barriers and, thus, more effective communication.
Another added advantage of VoIP and SIP trunk is that they can lead to cost reduction
by arranging meetings with the help of video conferencing and voice call conferencing.
The in-person meetings can be held through this video conferencing, cutting out the
cost of travelling. Apart from voice and video calls, there is also the provision of
messaging and SMS, which can be used for short term communications.
About smpl Solutions
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video conferencing, video surveillance, data management, and cabling necessities. Our
highly trained technicians, The Tech Team™ are your team of networking and
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