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12 common types of Social Media Monkeys: A tale of R.O.I. Confusion
DON’T BE A MONKEY. Business Terminology Matters.    Learn it.
Darn! Nobody told me that being a Social Media Director meant I would need to know how to do stuff! RETURN ON Incompetence
RETURN ON Inaccurate Use fuzzy words and fuzzy math,  get fuzzy results. What fake buzzwords really say about you.
RETURN ON Impact WTF? (The sports-obsessed  go-getter)
RETURN ON Importance I think I rock!  (The ambitious egomaniac)
RETURN ON Ignition WTF? (The clueless consultant)
RETURN ON Italian (Tastier than RETURN ON Identity) (The overmedicated copywriter)
RETURN ON Impressions My seat is broken, This movie sucks, And someone farted. Want more impressions? Attention  is not a unit of return. (The Media-obsessed bean-counter)
RETURN ON Indecision @cocacola? @pepsi? (The MarketShare-fixated opportunist)
RETURN ON Idiocy (Be present in Social Media, but do nothing.) (The clueless corporate pawn)
RETURN ON Influence INFLUENCE Influence: The ability to produce an effect on the actions, behavior and opinions of others. (The overconfident evangelist)
RETURN ON Infection Beware the post-fad crash. (The “viral” obsessed account exec.)
RETURN ON Indulgence (The trend-watching schemer)
RETURN ON Infidelity (The fast-thinking spin doctor)
(Forget ROI altogether)  INCALCULABLE RETURN ON Incalculable (The Social Media purist)
R.O.I. RETURN ON INVESTMENT
EMPHASIS ON “INVESTMENT”
THE “R” AND THE “I” = SAME CURRENCY
THE R.O.I. EQUATION (GAIN FROM INVESTMENT - COST OF INVESTMENT) ROI = COST OF INVESTMENT
Presented to SMC Greenville on Thursday July 30, 2009 – Greenville, SC Image credit: Slides 1, 7,  17, 18, 19, 20 copyright Olivier Blanchard 2009 All other images ripped from Google Images and may be subject to copyright protection.

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What Social Media ROI doesn't mean - PechaKucha