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Text4Tots:
  An Oral Health Promotion
  Mobile Messaging Program

                     Rinal Patel
Department of Public Health Communications and Marketing
       School of Public Health and Health Services
           The George Washington University
                 Washington, D.C., USA
            CE Advisor: Lorien Abroms, ScD, MA
Health Problem

              Despite improvement in the overall oral health
              of Americans, the CDC has reported a
              significant increase in dental caries among
              children ages 2-5 years, setting the stage for
              many young children to develop a lifetime of
              complications from poor oral health.



http://www.cdc.gov/Features/dsUntreatedCavitiesKids/
Target Audience
Parents of children ages 2-5 in the United States.
Health Goal
Decrease the incidence of dental caries in children ages
 2-5 by strengthening oral health education skills and
                 behaviors in parents.
Behavioral Objectives
By the end of our campaign, the number
of parents of children
ages 2-5 in our sample audience who:

1. supervise their children while
   brushing their teeth;
2. perform checks on their children's
   teeth for white or brown spots; and
3. whose children brush twice a day

will increase by 50%.
Communication Objective
1) By the end of our campaign, 80% of the parents will
report having increased their knowledge and skills on how
to properly brush their child’s teeth and how to check for
dental caries. (SCT – Behavior Capability)

2) By the end of our campaign, 80% of the parents will
have the confidence to perform oral health monitoring of
their children (SCT – Self-efficacy)
Project Design:
     Participant Eligibility
• Eligibility criteria (15 participants)
  • Primary caregiver to a child ages 2-5
  • Both child and caregiver live in the United
    States;
  • Has a cellular phone with sending/receiving text
    message capabilities;
  • Has an active email and/or Facebook account.

  *Parents w/ multiple children were asked to
    enroll one child due to study limitations*
Project Design:
                     Recruitment
• Participant recruitment via Facebook announcement
  • Facebook Status Update
        Are you a parent or caregiver to a child ages 2 through 5?

        Are you interested in making your tot's smile shine bright?

        Do you own a cellphone that receives and sends text messages?

        If you answered YES to all of the above questions, then come join Text4Tots,
        a campaign aimed to decrease the incidence of dental caries in children ages 2 through 5 by
        strengthening oral health education skills and behaviors in parents.

        If you’re interested and would like more information please message or email me (rinalpatel1@gmail.com
        ).


• Interested participants were sent invitation to join the study.
  • Description of the campaign, an informed consent form, pre-test
    survey link, opt-in-day in day information, and conference call-in
    number.
Participant
          Demographics
• Income 35k – 75k

• Education level: High school Diploma,
  Bachelor’s, or Master’s Degrees

• Parent age group (Late 20’s to Early 30’s)

• Child age demographics:
Project Design:
                Intervention
• Mobile Message Library
  • By age (2-5)
  • Created based on oral health literature review
  • Personalized messages based on pre-survey results
  • Goal: Tips on how to effectively supervise teeth brushing and how
    to check for dental caries.
  • Additional tips: thumb sucking, relieve stress during teething, etc.
  • Reminders sent to parents to schedule 6-month visits with dentist.

• Mobile Messaging trial period: 14 days
  • Campaign launch: opt-in Day

• 3 messages a day
  • Sent based on parent’s schedule (Tailoring); or
  • sent 7:00am; 3:00pm; and 8:00pm.
Example of Mobile Message
         Library
 Welcome           Welcome to Text4Tots! Congratulations on taking a step
                   towards making your tot smile! To opt out at any time,
                   text STOP to this number.
 First Status      How old is your tot? Reply with: 2, 3, 4, or 5.

                2 Most of the 20 primary teeth will appear by age 2. By
                  age 1, your child should have made their first trip to the
                  dentist.
                3 All of your baby's primary teeth should have erupted by
                  age 3. Make sure to visit your baby's dentist every 6
                  months.
                4 Your child should be developing oral health skills that
                  will last a lifetime! Lead by example by brushing your
                  teeth twice a day and flossing regularly.
                5 Your child should be developing oral health skills that
                  will last a lifetime! Lead by example by brushing your
                  teeth twice a day and flossing regularly.
Campaign Launch: Opt-in
   Day for Parent A
Mobile Messaging
          Example:
• Day 3 for Parent A of 2 Year Old Child
Project Design:
                Follow-Up
• Congratulatory email at completion of mobile messaging
  intervention
  • Provided post-survey link

• Focus group of participants held for feedback on campaign

• Incentives provided at completion of the study
  • Goody bags with dentist recommended age-specific oral health
    products (toothbrushes, toothpaste, floss, etc.)
  • Method of distribution: mail
  • Goal: Encourage parents to be more proactive in caring for their
    child’s teeth.
Pre-Test Survey Results
        2) When was your child's last visit to the dentist?
        ( ) 1-3 months ago
        ( ) 4-6 months ago
        ( ) 7-9 months ago
        ( ) 10-12 months ago
        ( ) More than 1 year ago
        ( ) More than 2 years ago
        ( ) Never

• Only 26.6% of the study population had taken
  their child to the dentist within the last 6
  months.
  • By age 1, all children should have made their
    first trip to the dentist.
Pre-Test Survey Results
4) How often do you check your child's teeth for   5) How often do you brush your child's teeth or supervise
dental caries, or cavities?                        their teeth brushing?
( ) Always                                         ( ) Always
( ) Very Often                                     ( ) Very Often
( ) Sometimes                                      ( ) Sometimes
( ) Rarely                                         ( ) Rarely
( ) Never                                          ( ) Never


      • 73.4% reported “sometimes,” “rarely,” or
        “never.”
Pre-Test Survey Results
          6) How many times does your child (or you) brush their
          teeth each day?
          ( ) One time
          ( ) Two times
          ( ) Three times
          ( ) More than three times
          ( ) Never


• 20% of the children brush their teeth 2 times a
  day; 80% only brush once a day.
Pre/Post-Test Survey
                   Results
Pre- and Post-Test Question(s)                                Pre-Test    Post-Test
                                                              Results     Results
Pre-Test: How often do you check your child's teeth for          33.4%       93.0%
dental caries, or cavities?

Post-Test: During the last 14 days, how often did you
check your child’s teeth for dental caries?
Pre-Test: How often do you brush your child's teeth or          39.9%        93.4%
supervise their teeth brushing?

Post-Test: During the last 14 days, how often did you
brush your child’s teeth or supervise their teeth brushing?
Pre-Test: How many times does your child (or you) brush        20% (2x)   80.0% (2x)
their teeth each day?                                                     6.7% (3x)

Post-Test: During the last 14 days, how many times did
your child (or you) brush their teeth each day?
What did the Parents
                Think?
Post-Test Survey Question                   Post-Test Results
How often did you read Text4Tots mobile 60.0% Always (n=9)
messages?                               26.7% Very Often (n=4)
                                        6.7% Sometimes (n=1)
                                        0.0% Rarely (n=0)
                                        6.7% Never (n=1)
Please rate the following statement.        53.0% Strongly Agree (n=8)
Text4Tots has increased my oral health      40.0% Agree (n=6)
knowledge and skillsets for my child’s      0.0% Neutral (n=0)
well-being.                                 0.0% Disagree (n=0)
                                            6.7% Strongly Disagree (n=1)
Please rate the following statement.        40.0% Strongly Agree (n=6)
Text4Tots has increased my confidence       53.3% Agree (n=8)
to perform routine oral health monitoring   0.0% Neutral (n=0)
of my child.                                0.0% Disagree (n=0)
                                            6.7% Strongly Disagree (n=1)
Strengths
• Personalized messages based on child’s age.

• Use of tailoring for sending messages based on
  parent’s schedules.
• Goody bag incentives to encourage oral health
  monitoring post-intervention.
• Use of mobile technology to reach parents across
  the US.
Limitations
• 3 messages a day without automated messaging
  service.
  • Automated service could also help track previously
    sent messages

• Survey did not address participant demographics;
  this data was collected through Facebook and
  general email and phone conversations.

• Only used 1 type of social media to recruit
  participants (i.e., Facebook)
  • This could create sample bias
Future Directions
• Expert panel review of mobile messaging library

• Ask evaluation questions throughout the program and provide incentives
  for each question the parent answers.

• Update mobile message library to include an option for parents to ask
  questions and get tips.

• Create a blog or Facebook page for parents to interact with each other.

• Provide small games to keep the parents engaged in the text message
  program.

• Create a smartphone app to along with the mobile message intervention
  • Include games and activities for children to become involved in their oral
     health
Acknowledgements
Thank you to all that have made my educational
experience a success!

•CE Advisor: Dr. Lorien Abroms

•Academic Advisor: Jerry Franz

•All GWU SPHHS Faculty

•My Friends and Family
Questions?
Thank You!

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Text4Tots Mobile Program Boosts Oral Health

  • 1. Text4Tots: An Oral Health Promotion Mobile Messaging Program Rinal Patel Department of Public Health Communications and Marketing School of Public Health and Health Services The George Washington University Washington, D.C., USA CE Advisor: Lorien Abroms, ScD, MA
  • 2. Health Problem Despite improvement in the overall oral health of Americans, the CDC has reported a significant increase in dental caries among children ages 2-5 years, setting the stage for many young children to develop a lifetime of complications from poor oral health. http://www.cdc.gov/Features/dsUntreatedCavitiesKids/
  • 3. Target Audience Parents of children ages 2-5 in the United States.
  • 4. Health Goal Decrease the incidence of dental caries in children ages 2-5 by strengthening oral health education skills and behaviors in parents.
  • 5. Behavioral Objectives By the end of our campaign, the number of parents of children ages 2-5 in our sample audience who: 1. supervise their children while brushing their teeth; 2. perform checks on their children's teeth for white or brown spots; and 3. whose children brush twice a day will increase by 50%.
  • 6. Communication Objective 1) By the end of our campaign, 80% of the parents will report having increased their knowledge and skills on how to properly brush their child’s teeth and how to check for dental caries. (SCT – Behavior Capability) 2) By the end of our campaign, 80% of the parents will have the confidence to perform oral health monitoring of their children (SCT – Self-efficacy)
  • 7. Project Design: Participant Eligibility • Eligibility criteria (15 participants) • Primary caregiver to a child ages 2-5 • Both child and caregiver live in the United States; • Has a cellular phone with sending/receiving text message capabilities; • Has an active email and/or Facebook account. *Parents w/ multiple children were asked to enroll one child due to study limitations*
  • 8. Project Design: Recruitment • Participant recruitment via Facebook announcement • Facebook Status Update Are you a parent or caregiver to a child ages 2 through 5? Are you interested in making your tot's smile shine bright? Do you own a cellphone that receives and sends text messages? If you answered YES to all of the above questions, then come join Text4Tots, a campaign aimed to decrease the incidence of dental caries in children ages 2 through 5 by strengthening oral health education skills and behaviors in parents. If you’re interested and would like more information please message or email me (rinalpatel1@gmail.com ). • Interested participants were sent invitation to join the study. • Description of the campaign, an informed consent form, pre-test survey link, opt-in-day in day information, and conference call-in number.
  • 9. Participant Demographics • Income 35k – 75k • Education level: High school Diploma, Bachelor’s, or Master’s Degrees • Parent age group (Late 20’s to Early 30’s) • Child age demographics:
  • 10. Project Design: Intervention • Mobile Message Library • By age (2-5) • Created based on oral health literature review • Personalized messages based on pre-survey results • Goal: Tips on how to effectively supervise teeth brushing and how to check for dental caries. • Additional tips: thumb sucking, relieve stress during teething, etc. • Reminders sent to parents to schedule 6-month visits with dentist. • Mobile Messaging trial period: 14 days • Campaign launch: opt-in Day • 3 messages a day • Sent based on parent’s schedule (Tailoring); or • sent 7:00am; 3:00pm; and 8:00pm.
  • 11. Example of Mobile Message Library Welcome Welcome to Text4Tots! Congratulations on taking a step towards making your tot smile! To opt out at any time, text STOP to this number. First Status How old is your tot? Reply with: 2, 3, 4, or 5. 2 Most of the 20 primary teeth will appear by age 2. By age 1, your child should have made their first trip to the dentist. 3 All of your baby's primary teeth should have erupted by age 3. Make sure to visit your baby's dentist every 6 months. 4 Your child should be developing oral health skills that will last a lifetime! Lead by example by brushing your teeth twice a day and flossing regularly. 5 Your child should be developing oral health skills that will last a lifetime! Lead by example by brushing your teeth twice a day and flossing regularly.
  • 12. Campaign Launch: Opt-in Day for Parent A
  • 13. Mobile Messaging Example: • Day 3 for Parent A of 2 Year Old Child
  • 14. Project Design: Follow-Up • Congratulatory email at completion of mobile messaging intervention • Provided post-survey link • Focus group of participants held for feedback on campaign • Incentives provided at completion of the study • Goody bags with dentist recommended age-specific oral health products (toothbrushes, toothpaste, floss, etc.) • Method of distribution: mail • Goal: Encourage parents to be more proactive in caring for their child’s teeth.
  • 15. Pre-Test Survey Results 2) When was your child's last visit to the dentist? ( ) 1-3 months ago ( ) 4-6 months ago ( ) 7-9 months ago ( ) 10-12 months ago ( ) More than 1 year ago ( ) More than 2 years ago ( ) Never • Only 26.6% of the study population had taken their child to the dentist within the last 6 months. • By age 1, all children should have made their first trip to the dentist.
  • 16. Pre-Test Survey Results 4) How often do you check your child's teeth for 5) How often do you brush your child's teeth or supervise dental caries, or cavities? their teeth brushing? ( ) Always ( ) Always ( ) Very Often ( ) Very Often ( ) Sometimes ( ) Sometimes ( ) Rarely ( ) Rarely ( ) Never ( ) Never • 73.4% reported “sometimes,” “rarely,” or “never.”
  • 17. Pre-Test Survey Results 6) How many times does your child (or you) brush their teeth each day? ( ) One time ( ) Two times ( ) Three times ( ) More than three times ( ) Never • 20% of the children brush their teeth 2 times a day; 80% only brush once a day.
  • 18. Pre/Post-Test Survey Results Pre- and Post-Test Question(s) Pre-Test Post-Test Results Results Pre-Test: How often do you check your child's teeth for 33.4% 93.0% dental caries, or cavities? Post-Test: During the last 14 days, how often did you check your child’s teeth for dental caries? Pre-Test: How often do you brush your child's teeth or 39.9% 93.4% supervise their teeth brushing? Post-Test: During the last 14 days, how often did you brush your child’s teeth or supervise their teeth brushing? Pre-Test: How many times does your child (or you) brush 20% (2x) 80.0% (2x) their teeth each day? 6.7% (3x) Post-Test: During the last 14 days, how many times did your child (or you) brush their teeth each day?
  • 19. What did the Parents Think? Post-Test Survey Question Post-Test Results How often did you read Text4Tots mobile 60.0% Always (n=9) messages? 26.7% Very Often (n=4) 6.7% Sometimes (n=1) 0.0% Rarely (n=0) 6.7% Never (n=1) Please rate the following statement. 53.0% Strongly Agree (n=8) Text4Tots has increased my oral health 40.0% Agree (n=6) knowledge and skillsets for my child’s 0.0% Neutral (n=0) well-being. 0.0% Disagree (n=0) 6.7% Strongly Disagree (n=1) Please rate the following statement. 40.0% Strongly Agree (n=6) Text4Tots has increased my confidence 53.3% Agree (n=8) to perform routine oral health monitoring 0.0% Neutral (n=0) of my child. 0.0% Disagree (n=0) 6.7% Strongly Disagree (n=1)
  • 20. Strengths • Personalized messages based on child’s age. • Use of tailoring for sending messages based on parent’s schedules. • Goody bag incentives to encourage oral health monitoring post-intervention. • Use of mobile technology to reach parents across the US.
  • 21. Limitations • 3 messages a day without automated messaging service. • Automated service could also help track previously sent messages • Survey did not address participant demographics; this data was collected through Facebook and general email and phone conversations. • Only used 1 type of social media to recruit participants (i.e., Facebook) • This could create sample bias
  • 22. Future Directions • Expert panel review of mobile messaging library • Ask evaluation questions throughout the program and provide incentives for each question the parent answers. • Update mobile message library to include an option for parents to ask questions and get tips. • Create a blog or Facebook page for parents to interact with each other. • Provide small games to keep the parents engaged in the text message program. • Create a smartphone app to along with the mobile message intervention • Include games and activities for children to become involved in their oral health
  • 23. Acknowledgements Thank you to all that have made my educational experience a success! •CE Advisor: Dr. Lorien Abroms •Academic Advisor: Jerry Franz •All GWU SPHHS Faculty •My Friends and Family