• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Texavi Unified Experience - Presentation on WUD2013
 

Texavi Unified Experience - Presentation on WUD2013

on

  • 5,610 views

This presentation on unified experience marks the celebration of World Usability Day, 2013. Delivering consistent and seamless experiences is imperative for businesses today. This is more so in the ...

This presentation on unified experience marks the celebration of World Usability Day, 2013. Delivering consistent and seamless experiences is imperative for businesses today. This is more so in the digital, mobile, agile and social times, that we are living in today.

Statistics

Views

Total Views
5,610
Views on SlideShare
1,386
Embed Views
4,224

Actions

Likes
0
Downloads
0
Comments
0

8 Embeds 4,224

http://localhost 1773
http://www.texavi.co.uk 888
http://www.texavi.com 827
http://texavi.com 413
http://texavi.co.uk 318
http://www.linkedin.com 2
https://www.google.ca 2
http://translate.googleusercontent.com 1
More...

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Texavi Unified Experience - Presentation on WUD2013 Texavi Unified Experience - Presentation on WUD2013 Presentation Transcript

    • Unified Experience – Key to Success A Texavi Mantras Feature Special Focus on World Usability Day, 2013
    • Unified Experience – Key to Success Unified Experience – Key to Success What’s Coming Up • Introduction • What is Unified Experience • Why do we need Unified Experience • Who are the target audience for UX • How do we deliver Unified Experience • Summary www.texavi.co.uk www.texavi.com 2
    • Unified Experience – Key to Success Unified Experience – Key to Success What’s Coming Up  Introduction • What is Unified Experience • Why do we need Unified Experience • Who are the target audience for UX • How do we deliver Unified Experience • Summary www.texavi.co.uk www.texavi.com 3
    • Unified Experience – Key to Success About Texavi www.texavi.co.uk www.texavi.com 4
    • Unified Experience – Key to Success About Texavi www.texavi.co.uk www.texavi.com 5
    • Unified Experience – Key to Success Unified Experience – Key to Success What’s Coming Up • Introduction  What is Unified Experience • Why do we need Unified Experience • Who are the target audience for UX • How do we deliver UX • Summary www.texavi.co.uk www.texavi.com 6
    • Unified Experience – Key to Success Traditional Customer/User Experience Models Most user experience models follow standard practices www.texavi.co.uk www.texavi.com 7
    • Unified Experience – Key to Success What is Unified Experience • Focus on people, not technology or business goals • Going beyond users and customers, all-encompassing people • Delivering pleasant, delightful and memorable experiences • In a streamlined, uniform, seamless manner • Across multiple platforms, channels and devices www.texavi.co.uk www.texavi.com 8
    • Unified Experience – Key to Success What is Unified Experience www.texavi.co.uk www.texavi.com 9
    • Unified Experience – Key to Success Unified Experience – Key to Success What’s Coming Up • Introduction • What is Unified Experience  Why do we need Unified Experience • Who are the target audience for UX • How do we deliver UX • Summary www.texavi.co.uk www.texavi.com 10
    • Unified Experience – Key to Success Why do we need Unified Experience The times they are a changin’ www.texavi.co.uk www.texavi.com 11
    • Unified Experience – Key to Success Why do we need Unified Experience Balance traditional platforms & channels with New-Age ones www.texavi.co.uk www.texavi.com 12
    • Unified Experience – Key to Success Why do we need Unified Experiences • Consistency lends predictability • Caters to the problem of many • In line with New-Age demands • Across products & services • People have divergent needs • Community & networks over segments www.texavi.co.uk www.texavi.com 13
    • Unified Experience – Key to Success Why do we need Unified Experience Motivation & simplicity are key for delivering great experiences www.texavi.co.uk www.texavi.com 14
    • Unified Experience – Key to Success Unified Experience – Key to Success What’s Coming Up • Introduction • What is Unified Experience • Why do we need Unified Experience  Who are the target audience for UX • How do we deliver UX • Summary www.texavi.co.uk www.texavi.com 15
    • Unified Experience – Key to Success Who are the Target Audience for Unified Experience Think beyond users and customers www.texavi.co.uk www.texavi.com 16
    • Unified Experience – Key to Success Who are the Target Audience for Unified Experience • Customers • Users • Suppliers & partners • Internal staff • Key Stakeholders • Friends, fans and Followers on Social & professional networks www.texavi.co.uk www.texavi.com 17
    • Unified Experience – Key to Success Unified Experience – Key to Success What’s Coming Up • Introduction • What is Unified Experience • Why do we need Unified Experience • Who are the target audience for UX  How do we deliver UX • Summary www.texavi.co.uk www.texavi.com 18
    • Unified Experience – Key to Success How do we deliver Unified Experiences Connecting with the right people is often the 1st step www.texavi.co.uk www.texavi.com 19
    • Unified Experience – Key to Success How do we deliver Unified Experiences Engagement is key to building long-lasting relationships www.texavi.co.uk www.texavi.com 20
    • Unified Experience – Key to Success How do we deliver Unified Experiences Efficiency has to be continuously enhanced www.texavi.co.uk www.texavi.com 21
    • Unified Experience – Key to Success How do we deliver Unified Experiences Bottom line: Business growth is the goal for most organisations www.texavi.co.uk www.texavi.com 22
    • Unified Experience – Key to Success How do we deliver Unified Experiences Balance work and play for optimal performance www.texavi.co.uk www.texavi.com 23
    • Unified Experience – Key to Success Unified Experience Framework www.texavi.co.uk www.texavi.com 24
    • Unified Experience – Key to Success 1. Know the needs OF THE USERS www.texavi.co.uk www.texavi.com 25
    • Unified Experience – Key to Success 2. Design & Develop FOR THE USERS www.texavi.co.uk www.texavi.com 26
    • Unified Experience – Key to Success 3. Evaluate BY THE USERS www.texavi.co.uk www.texavi.com 27
    • Unified Experience – Key to Success How do we deliver Unified Experiences Delivering unified experiences is not an option for businesses! www.texavi.co.uk www.texavi.com 28
    • Unified Experience – Key to Success Unified Experience – Key to Success What’s Coming Up • Introduction • What is Unified Experience • Why do we need Unified Experience • Who are the target audience for UX • How do we deliver Unified Experience  Summary www.texavi.co.uk www.texavi.com 29
    • Unified Experience – Key to Success Unified Experience – Key to Success SUMMARY • Introduction • What is Unified Experience • Why do we need Unified Experience • Who are the target audience for UX • How do we deliver Unified Experience www.texavi.co.uk www.texavi.com 30
    • Unified Experience – Key to Success Unified Experiences hold the key for success today Plan, design, develop & deliver unified experiences… www.texavi.co.uk www.texavi.com 31
    • Unified Experience – Key to Success Texavi Innovative Solutions The new age people for new age solutions! Consulting | Training | Solutions Thank you! CONNECT WITH TEXAVI UK INDIA Texavi Innovative Solutions (UK) Ltd 36 Glebe Road Finchley London N3 2AX Texavi Innovative Solutions pvt. Ltd. B-1201, Building No.7 Kukreja Complex, L.B.S.Marg Bhandup(west), Mumbai India - 400078 www.texavi.co.uk Call: +91 (0) 98190 23011 Email: connect@texavi.com Texavi Innovative Solutions Mobile: +44 (0) 7857 258341 Call: +44 (01375) 768601 Email: connect@texavi.co.uk www.texavi.com texavi pardhas www.texavi.com/blog 32