3. We have been busy with training!
Subtitle
• 135.5 training days
• 209,976 km travelled
• 249 days on the road
• 2 new trainers hired
We’re ready for more!
t44u 2011 Training & Documentation 3
4. The Training & Documentation Team
Subtitle
t44u 2011 Training & Documentation 4
5. You asked for…
• Advanced Administrator Training
• Customised Training
• Easy Transition from 6.2 to 7.0 (and 7.1)
• Webinars on new topics
t44u 2011 Training & Documentation 5
6. We delivered…
• Advanced/Customised Administrator training
– Material built based on request
– All additional training exercises now available on
the Extranet
– Workshops on site integration/site optimisation
t44u 2011 Training & Documentation 6
7. We delivered…
• Condensed End User training
– 2 hour workshops for End Users
– What’s new in 7
– Videos to accompany End User material
– eLearning
t44u 2011 Training & Documentation 7
8. eLearning
Extranet Contributor Moderator
• https://extranet.terminalfour.com • Log in • Log in
• User Profile • User Profile
• Content • Site Structure
• Media Library • Content
• Direct Edit • Media Library
• Direct Edit
• Approve Content
t44u 2011 Training & Documentation 8
9. Public training
Subtitle
• Public training – no need to
book a full course
• Administrator (web developer)
• Ireland, UK, USA
Tell us what you need!
t44u 2011 Training & Documentation 9
10. User Documentation
Subtitle
• TERMINALFOUR Site Manager 7.1
documentation – to be launched early 2011
• Urgent documentation requests to be logged
with Client Support
t44u 2011 Training & Documentation 10
11. “How To”
Subtitle
• Submit your own “How To” documentation
for the T4 Extranet
• Share tips and ideas
• Contact us with questions
t44u 2011 Training & Documentation 11
13. Subtitle
• Professional Services
• New Clients – Sure Starts
• Existing Client Projects
• Client Support
• Installations & Upgrades
• Site Manager support
• Web/CMS server upgrades
t44u 2011 Services, Support and Training 13
14. Resources for you
Subtitle
• Client Support
• Extranet
• Chat
• Twitter
• Instant Messaging
t44u 2011 14
