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2013 State of Cloud Survey Global Results
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2013 State of Cloud Survey Global Results

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Symantec’s Avoiding the Hidden Costs of Cloud 2013 Survey found more than 90 percent of all organizations are at least discussing cloud, up from 75 percent a year ago. Other key survey findings showed …

Symantec’s Avoiding the Hidden Costs of Cloud 2013 Survey found more than 90 percent of all organizations are at least discussing cloud, up from 75 percent a year ago. Other key survey findings showed enterprises and SMBs are experiencing escalating costs tied to rogue cloud use, complex backup and recovery, and inefficient cloud storage.

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  • 1. 2013
  • 2. METHODOLOGYReRezsurveyed3,236globalorganizationsacross29countriesNorthAmerica (2countries)UnitedStates 102Canada 100LatinAmerica (9countries)Mexico 110Brazil 102OLAM 100EMEA (5countries)UnitedKingdom 204Germany 201France 202Italy 201SouthAfrica 101APJ (13countries)China 204Japan 301Australia/NewZealand 200India 201Singapore 150SouthKorea 100HongKong 103Malaysia 150Taiwan 103Thailand 100Philippines 101Indonesia 100
  • 3. KEYFINDINGS1. Organizations havefully embracedcloud2. Success requires avoiding cloud’s “hiddencosts”• Roguecloudimplementations• Cloudbackupandrecoveryissues• Inefficientcloudstorage• Cloudcomplianceissues• CloudeDiscoveryissues• Clouddatainmotionissues(SSLmanagement)
  • 4. ORGANIZATIONSHAVEFULLYEMBRACEDCLOUD89%oforganizationsareareatleastdiscussing cloud93%oforganizationsareareatleastdiscussing cloudservicesEmailmanagementorsecurityCloudbackuporstorageSecuritymanagementTopcloudservicesdiscussed
  • 5. ROGUECLOUDISSUESToproguecloudissues:Security,dataprotection,lossofconfidentialinformationHowisthefrequencyofroguecloudprojectschangingovertime:77%haveseenroguecloudissueswithinpast12months
  • 6. CLOUDBACKUPANDRECOVERYISSUES61%usethreeormoresolutionstoback-upphysical,virtualandclouddata43%havelostdatainthecloudandhadtorecoverfrombackups68%haveexperiencedarecovery failureinthecloudOnly32%rateclouddatarecoveryasfast22%estimate3+daystorecoverclouddataHaveyoueverhadarecoveryfailureinthecloud?Inotherwords,haveyouevertriedtorestorelostdataonlytofindyourbackuporarchivedidnotwork?
  • 7. Cloudstorageutilizationis17%49%sayverylittleoftheirclouddatahasbeendeduplicated32%saymovingcloudforstoragetieringiscumbersomeINEFFICIENTCLOUDSTORAGEWhatisthestatusofthedatayoustoreinthecloudintermsofduplication:
  • 8. CLOUDCOMPLIANCEISSUESThelevelofconcernaboutabilitytoaccomplishthesetasks:23%finedforprivacyviolationsinthecloud
  • 9. CLOUDeDISCOVERYISSUES34%havehadeDiscoveryrequestsforclouddata
  • 10. CLOUDDATAINMOTIONISSUESOnly 40%aresurecloud-partner’scertificatescomplywithinternalstandardsOnly 27%saymanagingSSLcertificatesrelatedtocloudiseasy
  • 11. RECOMMENDATIONS:MITIGATINGHIDDENCOSTSOFCLOUD1. Focuspoliciesoninformationandpeople,nottechnologiesorplatforms2. Educate,monitorandenforcepolicies3. Embracetoolsthatareplatformagnostic4. Deduplicatedatainthecloud