2013 State of Cloud Survey Global Results

METHODOLOGYReRez surveyed 3,236 global organizationsacross 29 countries

KEY FINDINGS1. Organizations have fully embraced cloud2. Success requires avoiding cloud’s “hidden costs” • Rogue cloud implementations • Cloud backup and recovery issues • Inefficient cloud storage • Cloud compliance issues • Cloud eDiscovery issues • Cloud data in motion issues (SSL management)

ORGANIZATIONS HAVE FULLY EMBRACED CLOUD 93% of organizations are are at least discussing cloud services 89% of organizations are are at least discussing cloud Top cloud services discussed Email management or security Cloud backup or storage Security management

ROGUE CLOUD ISSUES77% have seen rogue cloudissues within past 12monthsTop rogue cloud issues:Security, data protection, loss ofconfidential information How is the frequency of rogue cloud projects changing over time:

CLOUD BACKUP AND RECOVERY ISSUES61% use three or more solutions toback-up physical, virtual and cloud data43% have lost data in the cloud andhad to recover from backups68% have experienced a recovery failure in thecloudOnly 32% rate cloud data recovery as fast22% estimate 3+ days to recover cloud dataHave you ever had a recoveryfailure in the cloud? In otherwords, have you ever tried torestore lost data only to find yourbackup or archive did not work?

INEFFICIENT CLOUD STORAGECloud storage utilization is17%49% say very little of their clouddata has been deduplicated32% say moving cloud forstorage tiering is cumbersomeWhat is the status of thedata you store in the cloudin terms of duplication:

CLOUD COMPLIANCE ISSUESThe level of concern about ability to accomplish these tasks:23% fined for privacy violations in the cloud

CLOUD eDISCOVERY ISSUES34% have had eDiscovery requests for cloud data

CLOUD DATA IN MOTION ISSUES Only 27% say managing SSL certificates related to cloud is easy Only 40% are sure cloud-partner’s certificates comply with internal standards

RECOMMENDATIONS: MITIGATING HIDDEN COSTS OF CLOUD 1. Focus policies on information and people, not technologies or platforms 2. Educate, monitor and enforce policies 3. Embrace tools that are platform agnostic 4. Deduplicate data in the cloud

2013 State of Cloud Survey Global Results

by Symantec on Jan 14, 2013

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