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BabBab 33-- SuratSurat MenyuratMenyurat
Definisi Surat
• Sejenis komunikasi bertulis
secara sehala bagi
menyampaikan suatu pesanan
dari satu pihak kepada pihak
yang lain
KlasifikasiKlasifikasi suratsurat
Contoh:
• Buku-buku jabatan bagi
maksud arahan
• Perintah-perintah dan arahan-
arahan biasa jabatan
SulitSulit
Contoh dokumen sulit
• Laporan-laporan perisikan
biasa
• Laporan kenaikan pangkat
• Kertas soalan/keputusan
peperiksaan
• dokumen tender
• keputusan PPG
RahsiaRahsia
Contoh Dokumen Rahsia
• Surat-surat antara jabatan
mengenai perkara-perkara
dasar yang penting
• maklumat-maklumat penting
mengenai pertubuhan-
pertubuhan subversif dan
kegiatan-kegiatannya
• Kertas untuk pertimbangan
Jemaah Menteri seperti
permohonan penyelarasan gaji
RahsiaRahsia BesarBesar
Contoh Dokumen Rahsia Besar
• Maklumat-maklumat yang
sangat penting mengenai
perancangan gerakan dan
penempatan barisan
peperangan angkatan tentera
jika berlaku peperangan.
• Kertas Jemaah Menteri yang
sangat penting mengenai
dasar utama Kerajaan
berkaitan perkara-perkara
politik dan ekonomi.
BentukBentuk SuratSurat
Membuat Surat Rasmi
• Kepala Surat - muka
petama hendaklah ditaip di
atas kertas yang mempunyai
nama dan alamat jabatan
• Nomber fail dan Tajuk
Surat - setiap surat perlu ada
nomber fail, tarikh dan tajuk
Ini dapat mengesan surat-
surat dan untuk mengambil
tindakan lanjut
!!
"" ##
!!
##
• Tajuk Surat - satu surat
dihadkan kepada satu tajuk
sahaja. Tajuk
membayangkan kandungan
surat yang berkenaan.
• Kandungan Yang Jelas -
tiap-tiap surat itu akan
terang maksudnya dan tidak
akan mengelirukan pembaca
• Perenggan Bernomber
dan Muka Surat
• Tanda Pengkelasan - Sulit,
Rahsia...
SuratSurat--suratsurat yangyang diterimaditerima
$$
%%
%% &&
%% ''
%% $$
• Buka Surat (Jabatan)
– Cop tarikh terima
– masukkan kedalam fail
berkenaan
– minit
• Mengkandungkan Surat
– tentukan tajuk
– dapatkan fail
– tebuk lubang sebelah kiri
– nomber kandungan
– buat catatan di kertas minit
MelayaniMelayani suratsurat--suratsurat yangyang
diterimaditerima
""
$ ()$ ()
Menghantar surat
• Surat biasa
– pastikan surat lengkap
– asing mengikut tempat
– sampul surta rasmi
– cop jabatan
%%
* $+ $* $+ $
%%
%%
• Dengan Tangan/Segera/Fak
– copkan Hantar Dengan
Tangan/Segera/Fak
– catatkan dalam buku
‘despatch’
– jarak kurang daripada 25
KM
FungsiFungsi SuratSurat
$$
,,

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Surat

  • 1. BabBab 33-- SuratSurat MenyuratMenyurat Definisi Surat • Sejenis komunikasi bertulis secara sehala bagi menyampaikan suatu pesanan dari satu pihak kepada pihak yang lain
  • 2. KlasifikasiKlasifikasi suratsurat Contoh: • Buku-buku jabatan bagi maksud arahan • Perintah-perintah dan arahan- arahan biasa jabatan
  • 3. SulitSulit Contoh dokumen sulit • Laporan-laporan perisikan biasa • Laporan kenaikan pangkat • Kertas soalan/keputusan peperiksaan • dokumen tender • keputusan PPG
  • 4. RahsiaRahsia Contoh Dokumen Rahsia • Surat-surat antara jabatan mengenai perkara-perkara dasar yang penting • maklumat-maklumat penting mengenai pertubuhan- pertubuhan subversif dan kegiatan-kegiatannya • Kertas untuk pertimbangan Jemaah Menteri seperti permohonan penyelarasan gaji
  • 5. RahsiaRahsia BesarBesar Contoh Dokumen Rahsia Besar • Maklumat-maklumat yang sangat penting mengenai perancangan gerakan dan penempatan barisan peperangan angkatan tentera jika berlaku peperangan. • Kertas Jemaah Menteri yang sangat penting mengenai dasar utama Kerajaan berkaitan perkara-perkara politik dan ekonomi.
  • 6. BentukBentuk SuratSurat Membuat Surat Rasmi • Kepala Surat - muka petama hendaklah ditaip di atas kertas yang mempunyai nama dan alamat jabatan • Nomber fail dan Tajuk Surat - setiap surat perlu ada nomber fail, tarikh dan tajuk Ini dapat mengesan surat- surat dan untuk mengambil tindakan lanjut
  • 7. !! "" ## !! ## • Tajuk Surat - satu surat dihadkan kepada satu tajuk sahaja. Tajuk membayangkan kandungan surat yang berkenaan. • Kandungan Yang Jelas - tiap-tiap surat itu akan terang maksudnya dan tidak akan mengelirukan pembaca • Perenggan Bernomber dan Muka Surat • Tanda Pengkelasan - Sulit, Rahsia...
  • 8. SuratSurat--suratsurat yangyang diterimaditerima $$ %% %% && %% '' %% $$ • Buka Surat (Jabatan) – Cop tarikh terima – masukkan kedalam fail berkenaan – minit • Mengkandungkan Surat – tentukan tajuk – dapatkan fail – tebuk lubang sebelah kiri – nomber kandungan – buat catatan di kertas minit
  • 9. MelayaniMelayani suratsurat--suratsurat yangyang diterimaditerima "" $ ()$ () Menghantar surat • Surat biasa – pastikan surat lengkap – asing mengikut tempat – sampul surta rasmi – cop jabatan
  • 10. %% * $+ $* $+ $ %% %% • Dengan Tangan/Segera/Fak – copkan Hantar Dengan Tangan/Segera/Fak – catatkan dalam buku ‘despatch’ – jarak kurang daripada 25 KM